Open Roles at Incredible Connection

Are you a passionate service centre administrator with the following qualifications and experience?

Qualifications:

• Grade 12 Matric qualification
• Minimum of 1-2 years of proven experience in the retail environment

What will you be doing?

• Provide customer service
• Achieve sales targets
• Ensure up to date product knowledge.
• Merchandising and store presentation
• Contribute to safety & security
• Effective Teamwork and self management

Closing Date 07 August 2026

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Are you a passionate service centre administrator with the following qualifications and experience?

Qualifications:

• Grade 12 Matric qualification
• Minimum of 1-2 years of proven experience in the retail environment

What will you be doing?

• Provide customer service
• Achieve sales targets
• Ensure up to date product knowledge.
• Merchandising and store presentation
• Contribute to safety & security
• Effective Teamwork and self management

Closing Date 07 August 2026

go to method of application »

Purpose of the Role

•  To provide customers with cellular services and products in order to satisfy customer requirements and maximize the Business Units profitability

Key Outputs

• Maximise the profitability of the Business Unit by achieving individual contracts targets.
• Promote contract products to customers in order to maximise the value and profitability of the Business Unit
• Action the contracts applications process in line with required process
• Deal with customers in a customer centric manner
• Effective self-management and teamwork

Minimum Requirements

• Matric
• 1 – 2 years working experience in the retail industry
• Contracts Services product knowledge
• Risk management
• MS Office Proficiency
• Written and verbal communication skills
• Interpersonal skills

Skills & Knowledge

• Management Information Systems
• SAP Systems, Vodacom C3D, M2, MTN Ilula & OMS, Telkom CRM , AVS, PayJoy & Vumatel
• Credit Services Sales Acumen
• In-depth knowledge of IC Polices, Practices, Processes and Procedures
• IC Business Operating Model
• Expressed and implied ethical responsibilities
• Team work
• Customer Service orientated
• Attention to detail
• Telephone etiquette
• Target driven

Closing Date 10 August 2026

go to method of application »

Purpose of the Role

•  To provide customers with cellular services and products in order to satisfy customer requirements and maximize the Business Units profitability

Key Outputs

• Maximise the profitability of the Business Unit by achieving individual contracts targets.
• Promote contract products to customers in order to maximise the value and profitability of the Business Unit
• Action the contracts applications process in line with required process
• Deal with customers in a customer centric manner
• Effective self-management and teamwork

Minimum Requirements

• Matric
• 1 – 2 years working experience in the retail industry
• Contracts Services product knowledge
• Risk management
• MS Office Proficiency
• Written and verbal communication skills
• Interpersonal skills

Skills & Knowledge

• Management Information Systems
• SAP Systems, Vodacom C3D, M2, MTN Ilula & OMS, Telkom CRM , AVS, PayJoy & Vumatel
• Credit Services Sales Acumen
• In-depth knowledge of IC Polices, Practices, Processes and Procedures
• IC Business Operating Model
• Expressed and implied ethical responsibilities
• Team work
• Customer Service orientated
• Attention to detail
• Telephone etiquette
• Target driven

Closing Date 05 August 2026

go to method of application »

Are you a passionate service centre administrator with the following qualifications and experience?

Qualifications:

• Grade 12 Matric qualification
• Minimum of 1-2 years of proven experience in the retail environment

What will you be doing?

• Provide customer service
• Achieve sales targets
• Ensure up to date product knowledge.
• Merchandising and store presentation
• Contribute to safety & security
• Effective Teamwork and self management

Closing Date 12 August 2026

go to method of application »

Description

• To generate income and maximise profit from the sales and services by providing excellent customer service.

Key Duties

• Perform sales activities in order to generate sales
• Achieve sales budget/targets and income
• Attract and retain customers through merchandising
• Action cash and credit processes/administration in line with policy
• Deal with customers in a customer centric manner

Minimum requirements

• Grade 12
• 7 – 12 Months sales experience preferably in Retail

Competencies

• Team work
• Self-Motivation/Drive
• Customer Service orientated
• Interpersonal skills
• Communication
• Initiative
• Attention to detail
• Sales and prospecting processes
• Business Policies & Procedures
• Basic Retail Knowledge
• Extensive product knowledge within all categories
• Taking Action
• Courage & Confidence
• Emotional Maturity
• Personal Resilience
• Drive & Energy

Closing Date 10 August 2026