Openings at GlaxoSmithKline (GSK)

Job Purpose

As a Dental Detailing Representative, you will be responsible for ensuring that World Class education and training is provided to appropriate HCP’s and experts, delivering key clinical messages so that the GSK brands are the ones they most recommend, endorse and sell within the Dental Practice influencing sphere. You will be required to build sustainable relationships with targeted Healthcare Professionals and their practice staff.

Essential Job Responsibilities:

• To achieve Detailing objectives each Cycle, in line with Team/Marketing strategy.
• To achieve Selling objectives each Cycle, in line with set individual targets
• To ensure that comprehensive call planning is implemented for each call
• To ensure that the sales model principles are always adhered to in each call
• Complete company reports and records to agreed standards, bearing in mind the company’s SOP’s on PII and SPII, these will include Call reports, Field Coaching Reports, Competitor Feedback, etc.
• Complete all trackers for Samples, POS, etc. on a weekly and monthly basis
• Manage individual marketing budget for area per annum
• To develop territory business plan to accomplish objectives.
• To make professional/educational presentations to practice groups, professional bodies and any meeting as directed, CME’s, CPD Meetings, etc.
• Drive all company objectives identified within the overall Expert strategy.
• Dental Detailing Representatives may be required to attend meetings, conferences and training courses that may entail overnight stays or evening work, incl. weekends.
• Territory Management and Coverage may entail overnight stay.
• Undertake any other duties commensurate with grade as required.
• Ensure that all My Learnings and SOP training is completed timeously.
• Agreed pass averages are achieved for product/detailing assessments
• Identify and forge relationships with Key Opinion Leaders and Influencers within the Healthcare Profession

Why you?

Basic Qualifications:

• Matric
• 3 year medical/science related tertiary degree/diploma
• Relevant experience in industry(e.g. oral hygienist )
• Computer Literate in Excel, PowerPoint, Word, Outlook, One Drive, MS Teams

Preferred Qualifications:

• Ideally 2 year’s successful experience in Healthcare Sales/Influencing role
• Good communicator at all levels to an array of audiences
• Excellent Negotiating & sales skills
• Good IT skills including electronic detailing and selling
• Good administration and organizational skills
• Self-disciplined and demonstrates accountability
• Good understanding of policy setting & decision-making processes in healthcare industry
• Strong presentation skills
• A sound understanding of the physiology and anatomy and application thereof
• Strong inter-personal skills
• High performer and results driven
• Energetic and dynamic team player

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Job Purpose

As a Production Maintenance Lead, you will be responsible for maintaining the reliability of equipment and to be compliant with Engineering standards, Quality standards and all EHS standards that pertains to the safe operation of equipment.

Essential Job Responsibilities:

• Allocate jobs daily based on priorities and skills of individuals to ensure equipment is always available for production
• For all un-planned downtimes, ensure a detailed root cause investigation is conducted and job cards are update as necessary
• Ensure analysis of un-planned downtime is carried out so that maintenance can be more focused to target specific areas
• Use the Maintenance KPIs (% planned work, maintenance schedule adherence, availability, maintenance costs and % breakdown work) to ensure all planned maintenance is carried out and unplanned breakdowns are reduced
• Ensure Planned maintenance resources are allocated, and job cards are completed correctly and returned to Planner for recording on CMMS
• Lead and support structured problem solving. e.g. RCA, DMAIC
• Identify and review on a routine basis the critical equipment list
• Provide input to the workshop stores so that key spares are maintained for all equipment on site
• Ensure adequate measure are followed for the filing & release of all spares on site. Ensure correct financial processes are followed
• Authorize requisitions of all parts and materials from the Engineering Store
• Ensure training of all staff in engineering is carried out (including Quality and EHS requirements)
• Assist subordinates with technical problems
• Carry out disciplinary hearings and take actions as required. Counsel staff as required
• Provide input to Projects Co-coordinator about new equipment requirements
• Oversee installation and commissioning by providing internal resources to project teams

Why you?

Basic Qualifications:

• N6 with Trade Test in Fitting and Turning, Diploma or BTech in Mechanical Engineering with GCC
• Minimum 5 years’ experience within an Engineering department of an FMCG/ Pharmaceutical manufacturing site
• Experience leading a team of skilled production artisans
• Basic understanding of Electrical Trouble shooting

Preferred Qualifications:

• High level of initiative and self-motivation
• Drive and determination to complete a task
• Good Communication & Organizational skills
• High degree of integrity
• Ability to drive targets
• Ability to work under pressure to deadlines
• Ability to work overtime
• Ability to problem solve
• Keen attention to detail
• Proficient computer literacy skills

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Job Purpose

As the Head of Dental, you will be responsible for strategically leading the GSK Consumer Healthcare Expert Sales Dental Detailing business. Driving expert recommendation on key GSK brands through a trained detailing sales force, whilst delivering against agreed annual business plan and sales targets.

Essential Job Responsibilities:

• South Africa territory
• Identify, develop, and implement the annual Expert Dental detailing Channel plan to deliver GSK’s agreed sales, profit, distribution, pricing, and promotional targets with key customers.
• Responsible for delivering the annual trading profit of assigned brand portfolio through the effective management of P&L; managing promotional, sales & overhead costs against sales revenue generated.
• Develop and implement Co-Op and promotional investment plans that deliver ROI, drive expert recommendation as measured by touchstone and are aligned to channel and brand objectives.
• Contact strategy & account penetration. Lead continual development of multi-functional contacts across both key customers such Access Dental and several universities. Category Leadership. Communicate category opportunities and plans on Oral Care to improve focus of GSK brands at point of purchase to gain customer confidence and influence above & beyond our competitors.
• Recruit, develop and lead the Dental team, providing coaching and development. Ensuring GSK’s people agenda is firmly embedded within the channel team and driving adherence to GSK’s policies and procedures in terms of risk management.
• Develop annual scorecard to monitor channel’s progress against the delivery of annual business plans, identifying any risks or issues & implement corrective action where appropriate, to achieve the sales, profit, distribution, recommendation, pricing, and promotional targets.
• Co-ordination of an extended team including Customer Marketing Activation Managers, Sales Operations, Finance, Planning, Expert Capability Manager and Marketing to deliver strategic channel initiatives and development of team.
• Embedding continuous learning from successes and failures
• Initiating and coordinating progress on all projects.
• Own and competitive developments.
• Sales and supply chain performance
• Consumer, Expert and Customer behavior.
• Adapts/replans to accommodate deviations / changes in market conditions and trends in the healthcare environment by devising and implementing new action plans, to ensure the expert strategy retain their competitive advantage.
• Coach and develop direct reports.
• Motivate and support through appropriate reward and recognition programs.
• Identifying training and development needs via the regular check-ins.
• Working within budget parameters.
• Monitoring progress towards achieving objectives.
• Providing input into overall planning of business.
• In-depth knowledge of products.
• Understands and abides by GSK policies and procedures.
• Conducts Management Monitoring

Why you?

Basic Qualifications:

• University degree
• Minimum of 3-year experience of dental detailing
• Comprehensive understanding of the Dental environment
• Strong product knowledge of both competitor and GSK brands
• Proven record of delivering results and meeting customer expectations
• Proven ability to collect and analyze various data sources to make sound recommendations
• Innovative and motivated work ethic with a passion to succeed
• Good communication and interpersonal skills
• Ability to influence KOLs and Customers

Preferred Qualifications:

• Strong commercial acumen
• Advanced strategic planning & organizing skills
• Proven track record in Recruitment & Development of teams
• Exceptional inter-personal & communications skills
• Problem/Solution approach to issue management & conflict resolution
• Excellent selling, influencing & negotiation skills
• Clearly demonstrates high levels of personal drive & proactively.
• Team-player

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Job Purpose

As a Commercial Effectiveness Manager, you will be responsible for building the effectiveness and efficiency of our organization via the introduction of new or the continuous improvement of processes and systems (Data & Tech).

Essential Job Responsibilities:

• Effectively Works across the organization
• Has a growth mindset and high learning agility.
• Understands and abides by company policies and procedures, conducts Management Monitoring
• Our value of, doing the right thing, and our cultural behaviors drive their actions and decisions
• Simplifies operations and improves organizational effectiveness by leading the introduction of new processes and process improvements.   
• May work with above country team if assigned a new process to embed in Southern Africa such as Integrated Business Planning and Repeatable Growth Model.   
• Acts as a process improvement specialist evaluating, planning, and implementing improvements in business processes and practices.
• Data and system support for all categories, brands and channels of trade, business size of >R3.5B business.
• Centre of excellence for data management, data deployment, analytics and enabling technologies.   Delivers data systems and analytics to the organization to inform decisions.  Provides lead and lag metrics to drive accountability and validate/optimize strategies.
• Delivers the information at pace using Power BI and other tools in partnership with Tech.
• Secondary analytic & insights support across all categories, brands and trade channels.  Partners with E, W,S Africa Analytics Manager.
• Business partner for TECH to understand organizational needs, system assessment, development, enhancement, and deployment to respective teams.   Ensures company maximises the value derived from data and technology
• Works with Capability Manager to ensure training on new/improved processes or systems is delivered.

Why you?

Basic Qualifications:

• A university degree, or equivalent
• 2 years analytics and commercial technology business partnership experience within the FMCG, industry
• Knowledge of Power BI

Preferred Qualifications:

• Strong commercial understanding / experience.
• Expert in Analytical and problem solving
• Strong communication and interpersonal skills.
• Numeracy and finance skills.
• Knowledge of DAX formulations and report design, Azure data lake and Power Automation experience.

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In this role you will…

• Develop and execute route to market strategies by market
• Grow our brands ahead of the categories we compete in by market
• Effectively manage product distribution and supply in markets, ensure adequate stoct norms, and merchandising of GSK brands in line with GSK guidelines
• Track, monitor and analyse distributor sales performance – distributor stock and stock in trade
• Develop market promotional plans to improve performance and close distribution gaps
• Track and monitor pricing in market
• Track, monitor and analyse distributor sales performance – distributor stock and stock in trade
• Develop market promotional plans to improve performance and close distribution gaps
• Track and monitor pricing in market
• Identify new business opportunities which will have a positive effect on the region and the company.
• Champion full compliance, ABAC, Code of Conduct adherence and a speak up culture in all markets
• As part of the Customer and Sales Leadershp Team, provide input into the overall leading of the Consumer Healthcare business in South & Southern Africa.

Why you? 

Qualifications & Skills: 

• A university degree.
• 7- 10 years Customer management/ Sales management/ Customer marketing experience with at least 4 of those in a senior position
• Good communication and interpersonal skills.
• Analytical skills.
• Numeracy and finance skills.
• Strong commercial understanding / experience