Job openings at Faircape Group

Description

• FMS Property Managers, a subsidiary of the well respected Faircape Group currently manages 80 Sectional Title Schemes and Homeowner Associations. As we are a Western Cape based Company, our focus is primarily on the Western Cape region.
• We regard ourselves as a market leader in the field due to our competitive edge, ability to be innovative and to keep up-to-date with market needs and trends.
• We have an exciting opportunity for an Operations Manager to support the Managing Member and ensure the smooth running of operations in the FMS Property Managers department. The successful incumbent will be the 2IC to the Managing Member.
• If you would like to pursue your career in a busy, fast paced, dynamic environment then apply now!

Duties for this position include, but is not limited to the following:

Direct reports:

• 5 Portfolio Managers
• 1 Portfolio Administrator
• 1 Budget Coordinator

Reporting

Compiling management and operational reports as required to report on the compliance of the respective property portfolios
Identifying areas that requires to be included in reporting

Operations:

• Understand and implement the necessary standard operating procedures to ensure efficiency and compliance with the Sectional Titles Act as well as the services committed to in the Management Agreement
• Ensuring that all Standard Operating Procedures are understood and followed by all FMS staff.
• Conducting a Portfolio Review with the respective portfolio managers providing them with the required guidance and agreeing and documenting action items to be res
• Ensure that all Meeting Action items are actioned reported to the stakeholders
• Attend Trustee meetings with Portfolio Managers where it is requested for management to be present.

Onboarding and training of Portfolio Managers

• Providing the necessary support and training to ensure that all FMS staff use the systems efficiently.
• Managing and improving the induction program for all new staff in FMS
• Develop and manage the training material for all newcomers
• Schedule and observe all probation reviews together with the Managing Member
• Managing , conducting and planning of the continuous training of Portfolio Managers on all KPIs

Finance

• Review and approve budgets as prepared by the Budget Coordinator for all buildings
• Review the monthly Business Report sent to the trustees for correctness.

New business

• Assess suitability of new buildings, calculating a proposed management fee - discuss and motivate to the Managing Member & CEO
• Customer facing - send proposal of services and meet with trustees to present services
• Manage the entire onboarding process of new buildings
• Manage new buildings for 3 months, before allocating to a Portfolio manager

Requirements
Qualification:

• BComm degree or Bachelors in Property Studies
• Sectional Title / Home Owner's Course advantageous (Paddocks)

Experience and knowledge:

At least 5 years experience in an operations manager role and proven experience in and knowledge of sectional title and property management.
Skills and Attributes:

• Solid comprehension of financial statements and budgets
• Comfortable with technology, easy adaption to new systems.
• Ability to compile accurate reports where necessary
• Ability to work in a team and to drive the team to ensure that deadlines are met.
• Problem solving skills
• Self starter - Management of own work flow, balancing deadlines, prioritizing
• Adaptability - the ability to adapt easily to change in systems, workflow process, reporting etc.
• Excellent interpersonal and communication skills. Efficient, able to multitask, and willing to be a team-player.

Specific Requirements:

• Clear health record
• Clear credit record
• No criminal record
• Own transport
• Written employment references preferable

Benefits

• With centrally located and modern offices just across from Cavendish in Claremont, Faircape offers a market related salary from R40,000.00 Cost to Company per month.

If you do not receive a response within 2 weeks, please consider your application unsuccessful.

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Requirements
Duties will include, but are not limited to:

Return of Earnings / WCA

• Assist Payroll Manager with compiling return of earnings reports for all companies in group and update WCA Tracker ready for Payroll Manager to submit return of earnings to DoL.
• Follow up on submissions to ensure it has been received
• Arrange for payments to DoL with Finance

Payroll Processing

• Ensure the ERS time and attendance information imported into the system is checked and accurate prior to shift counts being performed.
• Assist with month end reporting when required to do so
• Assist Auditors with year-end payroll reports and queries for all entities and BCs when required to do so.
• Issuing UIF Documentation for existing staff.
• Checking of travel claims and other reimbursements for processing.

Employee Rostering and Time-Keeping Management (ERS)

• Daily upkeep and maintenance of the time keeping system
• Provide support and guidance to all users.
• Check that the employee rostering is correctly entered into ERS.
• Daily clocking adjustments in ERS where applicable
• Ensure enforcers are actioned by Managers
• Update demerit schedule for review and approval by HR/Payroll Manager.

Statutory Reporting

• Assist with submitting EMP201’s are submitted to SARS by their deadline dates as dictated by SARS
• Assist with UIF declarations to be made each month

Leave Management

• Ensure all leave is captured by employees that have been absent in relation to Sick Leave Jot forms ready for Payroll Manager to collate information and submit SOMA reports at month end.
• Create and pre-populate leave planners.
• Maintain planner with starters and terminations

Pay Queries:

• Assist with investigating and actioning pay queries logged with HR.
• Assist in ensuring that pay query resolution letters are issued

Filing:

• Ensure that all payroll filing is completed along with the Payroll Officer.
• Foreign National Tracker:
• Assist in tracking Foreign nationals.

COIDA:

• Assist with collections of WCA documentations, i.e. First Doctor’s Report, Progress Report and Resumption report to finalise the claim when required.
• Assist with follow ups on submissions to ensure it has been received.

Qualifications:

• Senior Certificate
• Relevant payroll/HR qualification advantageous

Experience:

• A minimum of 3 years payroll experience (previous experience with SAGE People advantageous)
• Experience in working on excel spreadsheets.
• Bargaining council (BIBC) experience advantageous
• Experience in and knowledge on time & attendance software
• Basic HR knowledge
• Knowledge of provisions of Basic Conditions of Employment Act
• Statutory and legislative requirements in respect of PAYE, UIF, Workman’s compensation

Skills and Attributes:

• Excellent Microsoft Excel skills and general computer literacy
• Attention to detail and high degree of accuracy
• Ability to work under pressure
• Experience in SAGE / SAGE 300 or similar
• Experience on biometric clocking systems
• Treat payroll and related information with highest degree of confidentiality
• Team Player
• Professional communication skills (able to handle own correspondence

Specific Requirements:

• Clear health record
• Clear criminal record
• Clear credit record

Benefits

• Salary on offer from R28,000 Cost to Company

Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.2