Recruitments at Datafin Recruitment

ENVIRONMENT:

• A global Marketing Agency seeks the coding expertise of a Senior Full Stack Software Developer to provide technical leadership and guidance, improve development processes, and deliver high-quality software features on time, in line with company performance and quality standards.
• You will design, build, and deploy cloud-native and AI-powered applications using Microsoft Azure, Python, Databricks, OpenAI, and Claude.
• The role involves end-to-end ownership of complex solutions, technical leadership, and continuous improvement of engineering practices. The ideal candidate must have 5+ years’ experience in a similar role with proficiency in Python, Azure, Databricks, Frontend tools such as React, Angular or Vue.js & hands-on experience integrating OpenAI, Claude, or similar LLM technologies.

DUTIES:

Software Development & Delivery –

• Participate in the full software development lifecycle: requirements analysis, design, development, unit testing, and documentation.
• Develop and deliver high-quality software features within agreed timelines.
• Ensure long-term code reusability, maintainability, and system stability.
• Take ownership of complex application features and resolve key technical issues.
• Work independently with minimal guidance, maintaining a strong understanding of the broader project context.
• Comply with estimation processes and provide accurate effort estimates.

Cloud, Data & AI Engineering –

• Design and implement scalable cloud-native solutions on Microsoft Azure.
• Build and maintain data workflows using Databricks.
• Integrate AI capabilities using OpenAI and Claude into production systems.
• Evaluate and integrate emerging technologies to improve system capabilities.

Quality, Security & Process –

• Proactively identify and address security, performance, and usability risks.
• Ensure adherence to company release processes and deployment standards.
• Maintain high standards of testing, reliability, and documentation.

Leadership & Collaboration –

• Provide technical guidance and suggest improvements in development processes.
• Mentor junior and new software engineers within the team.
• Deliver technical training and participate in knowledge sharing initiatives.
• Collaborate with cross-functional teams across Product, Data, and Engineering.
• Contribute to technical design discussions and architectural decisions.

REQUIREMENTS:

• 5+ Years’ experience in Full-Stack Software Development.
• Strong proficiency in Python.
• Experience with modern Frontend frameworks (React, Angular, or Vue.js).
• Strong experience working within Microsoft Azure environments.
• Experience with Databricks and Data Engineering workflows.
• Hands-on experience integrating OpenAI, Claude, or similar LLM technologies.
• Experience building APIs, microservices, and cloud-based systems.
• Strong understanding of Git, CI/CD pipelines, and Agile methodologies.

Preferred Experience:

• Experience with RAG architectures, vector databases, or AI frameworks.
• Exposure to Azure Certifications or enterprise-scale systems.
• Experience mentoring Developers or leading technical delivery.

ATTRIBUTES:

• Strong problem-solving and analytical skills.
• Ability to work independently and take ownership of delivery.
• Strong communication and collaboration skills.
• Passion for AI, cloud computing, and emerging technologies.

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ENVIRONMENT:

• A growing South African ICT solutions business, specialising in technology services for the Retail and Healthcare sectors, is seeking a Senior Backend Software Developer to join its Pretoria-based development team.
• The company builds and supports enterprise platforms that enable large-scale retail operations and is focused on delivering innovative, scalable, and reliable technology solutions.
• This opportunity is ideal for an experienced backend-focused Software Engineer who enjoys building modern applications, designing scalable services, and collaborating within an Agile development environment.
• The successful candidate will play a key role in developing and enhancing business-critical systems while contributing to the overall technical direction of the team.

DUTIES:

• Develop, maintain, and enhance applications using Node.js and modern JavaScript/TypeScript.
• Design and build RESTful APIs powering user-facing applications and backend services.
• Develop solutions within a microservices architecture, ensuring scalability and maintainability.
• Collaborate with Developers, QA, DevOps, and business stakeholders to deliver high-quality software.
• Write clean, secure, and testable code following software engineering best practices.
• Participate in code reviews, sprint planning, and Agile ceremonies.
• Troubleshoot production issues, perform root cause analysis, and implement sustainable solutions.
• Stay current with emerging backend technologies, cloud-native development, and JavaScript ecosystems.

REQUIREMENTS:

• 6+ Years’ experience as a Software Engineer or Backend Developer.
• Degree in Computer Science, Software Engineering, or a related field.
• Strong experience with Node.js and server-side JavaScript development.
• Solid understanding of SQL and database design principles.
• Experience designing and consuming RESTful APIs.
• Strong understanding of asynchronous programming and backend service architecture.
• Experience working with Git and modern version control practices.
• Excellent analytical, problem-solving, and decision-making skills.

Advantageous:

• Experience working within microservices architectures.
• Exposure to Agile development methodologies and tools such as Jira.
• Cloud-native development experience.
• Experience building scalable enterprise applications.

ATTRIBUTES:

• Strong technical problem solver.
• Detail-oriented with a focus on code quality.
• Collaborative team player with excellent communication skills.
• Self-motivated and proactive.
• Passionate about modern software engineering practices.

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ENVIRONMENT:

• Our client, a wireless internet service provider based in Cape Town, is seeking an Operations Manager to oversee and grow its field operations function. The role is responsible for managing all on-the-ground activities related to the company’s wireless network infrastructure.
• Key responsibilities include customer installations, tower and site maintenance, outage response, infrastructure upgrades and replacements, new tower builds, foundation works, and the expansion of the network into new areas.
• The ideal candidate will be a hands-on operational leader with strong technical knowledge of wireless internet infrastructure and proven experience managing field teams and contractors.
• A commercial mindset is essential, with the ability to support business growth through expansion into new towns, markets, and customer bases. This role requires a balance between maintaining reliable day-to-day network performance and driving the physical growth and development of the company’s infrastructure.
• It includes oversight of maintenance, outage response, project execution, safety compliance, vendor coordination, and infrastructure planning within a telecommunications/WISP environment.

DUTIES:

Field Operations Management

The Operations Manager will take overall responsibility for the day-to-day field operations of the company, including:

• Managing installation teams, maintenance teams, tower crews, subcontractors, and field technicians.
• Scheduling and supervising client installations, tower work, maintenance visits, and infrastructure repairs.
• Ensuring that all field work is completed safely, professionally, and to company standards.
• Monitoring productivity, quality of work, technician performance, and job completion times.
• Creating and improving operating procedures for installations, callouts, maintenance, stock usage, safety, and reporting.

Telecom field operations roles typically include leading technicians and dispatch workflows, maintaining service quality, and aligning field activity with company objectives.

Wireless Network and Tower Maintenance

The Operations Manager will be responsible for the upkeep and reliability of the company’s physical wireless infrastructure, including:

• Maintaining towers, masts, high sites, poles, brackets, cabinets, enclosures, batteries, solar systems, power systems, cabling, radios, antennas, switches, routers, and related infrastructure.
• Ensuring tower sites are inspected regularly and kept in good physical condition.
• Planning preventative maintenance schedules for towers, access points, backhaul links, client equipment, and power systems.
• Coordinating repairs after storm damage, lightning damage, vandalism, theft, equipment failure, or general wear and tear.
• Ensuring all tower work is performed according to proper safety standards and working-at-heights requirements.

Tower operations roles commonly include maintenance planning, tower asset management, vendor coordination, and knowledge of wireless build standards and safety procedures.

Client Premises Maintenance and Installations

The Operations Manager will oversee all work done at customer premises, including:

• New client installations.
• Upgrades to customer equipment.
• Repairs and troubleshooting at client sites.
• Relocation or realignment of client equipment.
• Quality control on mounting, cabling, signal strength, router setup, and customer handover.
• Ensuring technicians leave client premises neat, safe, and professionally completed.
• Managing repeat faults and ensuring root causes are identified rather than only temporary fixes being applied.

Outage Management and Emergency Response

The Operations Manager will be responsible for managing network outages and major service interruptions, including:

• Taking charge of field response during outages.
• Coordinating technicians, tower teams, network staff, suppliers, and contractors during incidents.
• Prioritising outage repairs based on customer impact and business importance.
• Ensuring key infrastructure is repaired or replaced quickly.
• Keeping management informed during major outages.
• Helping create post-outage reports and identifying preventative actions.
• Building processes to reduce repeat outages and improve network resilience.

Telecom field operations management often includes 24/7 outage response, incident management, network resiliency, project oversight, and safety compliance.

Infrastructure Replacement and Upgrades

The Operations Manager will identify and manage the replacement of ageing, damaged, unreliable, or underperforming infrastructure, including:

• Radios, antennas, routers, switches, brackets, cables, power systems, cabinets, batteries, and solar equipment.
• High-site equipment that has reached end-of-life.
• Client equipment that causes repeat faults or poor service quality.
• Tower components or foundations that require repair or strengthening.
• Infrastructure that must be upgraded to support higher capacity or expansion.

The role should ensure the company is not only reacting to failures but proactively improving the physical network.

Network Growth and Physical Expansion

A major part of the role will be to help grow the company’s physical footprint. This includes:

• Identifying areas where new towers, masts, poles, or relay sites are needed.
• Planning physical expansion into new towns, suburbs, farms, or business areas.
• Working with management to prioritise expansion projects based on demand, coverage gaps, and commercial opportunity.
• Managing site surveys for new tower locations.
• Coordinating land access, landlord discussions, permissions, and site preparation.
• Managing the building of towers and masts.
• Coordinating civil works, including concrete foundations, trenching, grounding, site access, fencing, and equipment shelters where required.
• Ensuring new sites are built to a reliable and maintainable standard.
• Working with technical staff to ensure expansion plans support network capacity and customer growth.

Mobile and wireless infrastructure roles commonly cover towers, antennas, cabling, fibre, site acquisition, environmental monitoring, and maintaining physical infrastructure so the network can operate reliably.

Project and Contractor Management

The Operations Manager will manage projects from planning through completion, including:

• New tower builds.
• High-site upgrades.
• Major client installations.
• Backhaul upgrades.
• Power system upgrades.
• Civil works and concrete foundations.
• Infrastructure replacement projects.
• Rollout projects in new towns or areas.

Responsibilities include budgeting input, timelines, resource allocation, contractor supervision, quality checks, sign-off, and reporting.

Safety, Compliance, and Quality Control

The Operations Manager must ensure that all physical work is performed safely and legally, including:

• Working-at-heights safety.
• Vehicle and tool safety.
• Electrical and power safety.
• Proper use of PPE.
• Safe tower climbing practices.
• Site access procedures.
• Risk assessments before high-risk work.
• Quality control on installations and tower work.
• Ensuring contractors follow company standards.

Tower and field roles place strong emphasis on safety procedures, tower climbing standards, inspections, and the integrity of telecommunications infrastructure.

Required Skills and Experience

The ideal candidate should have:

• Experience in wireless internet, telecommunications, fibre, tower infrastructure, electrical, construction, or field operations.
• Strong understanding of physical network infrastructure, including towers, masts, antennas, radios, cabling, brackets, power systems, and customer premises equipment.
• Experience managing field teams, technicians, contractors, or construction crews.
• Strong planning and scheduling ability.
• Ability to manage multiple towns, sites, teams, and urgent issues at the same time.
• Strong problem-solving skills, especially during outages or infrastructure failures.
• Good understanding of safety requirements for towers, field work, electrical systems, and construction sites.
• Ability to manage stock, tools, vehicles, equipment, and field resources.
• Ability to communicate clearly with management, technical staff, technicians, contractors, landlords, and customers.
• A growth mindset, with the ability to identify where new infrastructure should be built to support company expansion.

REQUIREMENTS:

Preferred Qualifications

The following would be advantageous:

• Previous experience in a WISP, ISP, telecoms, tower company, fibre company, electrical contractor, or civil construction environment.
• Working-at-heights training or tower climbing experience.
• Project management experience.
• Basic RF/wireless networking knowledge.
• Knowledge of MikroTik, Ubiquiti, Cambium, Mimosa, or similar wireless equipment.
• Experience with concrete foundations, mast installations, site builds, or civil works.
• Driver’s licence.
• Fluent in Afrikaans.
• Ability to travel between towns and sites.
• Ability to work after hours during major outages or emergencies.

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ENVIRONMENT:

• JOIN the team of a leading Automotive Tech company looking for a creative and technically capable Web & Graphic Designer to take ownership of its digital presence across multiple platforms.
• This is a hands-on role responsible for managing, maintaining, and improving multiple WordPress websites, as well as designing high-quality marketing materials across digital and print channels.
• The ideal candidate must have 2–4 years of experience in Web and Graphic Design, strong WordPress and Elementor, working knowledge of HTML and CSS (PHP knowledge advantageous), Adobe Illustrator, Adobe Photoshop, Canva, a solid understanding of technical SEO fundamentals and experience updating WordPress sites in a live hosting environment (Flywheel or similar).

DUTIES:

Website Management & Development –

• Maintain, update, and manage multiple WordPress websites.
• Work within Elementor to design and build new pages and layouts.
• Manage updates of WordPress core, plugins, and PHP within Flywheel.
• Troubleshoot and resolve compatibility issues between legacy custom themes (10+ years old) and newer versions of WordPress and PHP.
• Identify and mitigate theme/plugin conflicts and implement workarounds or improvements.
• Maintain website security, uptime, backups, and staging environments.
• Ensure websites are mobile responsive and performance optimized.
• Implement and test new functionality where required.

SEO Implementation –

• Work alongside the Social Media Manager who conducts SEO research and analysis using Ahrefs.
• Take full ownership of implementing SEO recommendations, including:
• On-page content updates
• Meta titles and descriptions
• Image alt tags
• Internal linking
• URL structures
• Schema where applicable
• Performance improvements
• Monitor implementation impact and maintain technical SEO health.

Integrations & Tools –

• Manage and maintain integrations including:
• Gravity Forms
• Campaign Monitor
• Google Analytics and tracking tools
• Implement and troubleshoot form functionality and email automation connections.
• Ensure tracking pixels and analytics are properly installed and functioning.

Graphic Design & Marketing Collateral –

• Design icons, illustrations, and supporting website graphics.
• Create brochures, flyers, pull-up banners, presentations, and other print materials.
• Develop social media graphics and digital advertising assets.
• Design email newsletter templates and layouts.
• Maintain a centralized library of marketing and sales collateral, ensuring assets are organized, version controlled, and easily accessible.
• Apply metadata, tagging, and taxonomy standards to improve content discoverability and reuse.
• Maintain consistent brand identity across all platforms and collateral.
• Prepare print-ready artwork according to supplier specifications.
• Manage the lifecycle of marketing assets, including updates, archiving, and retirement of outdated materials.

REQUIREMENTS:

• 2–4 Years of experience in Web and Graphic Design.
• Strong experience with WordPress and Elementor.
• Working knowledge of HTML and CSS (PHP knowledge advantageous).
• Experience updating WordPress sites in a live hosting environment (Flywheel or similar).
• Understanding of technical SEO fundamentals.
• Proficiency in: Adobe Illustrator, Adobe Photoshop, Canva.
• Strong Typography, layout, and composition skills.
• Experience designing both digital and print materials.
• Ability to create clean, modern, corporate-ready visuals.

ATTRIBUTES:

• Strong attention to detail.
• Self-motivated and able to work independently.
• Comfortable taking ownership of multiple websites.
• Strong problem-solving ability.
• Good time management and ability to prioritize tasks.
• Adaptable and comfortable in a growing, evolving business.
• Clear communicator.

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ENVIRONMENT:

• A leading SharePoint Consultancy seeks a meticulous & proactive Project Coordinator / Administrator who will support the Project Manager in the coordination, tracking, and administration of project activities across multiple client engagements.
• This role is responsible for maintaining delivery structure, ensuring accurate tracking of tasks and actions, and proactively driving internal accountability. You will play a key role in ensuring projects run efficiently by managing coordination, follow-ups, and system hygiene (primarily within ClickUp).
• The ideal candidate is a proactive individual who can take ownership of day-to-day coordination activities and progressively grow into anticipating risks, identifying gaps, and supporting overall delivery effectiveness.
• You will need 1-3 years’ experience in a similar role including experience with project/task management tools such as ClickUp, Jira, DevOps, proficiency in Microsoft Office (Excel, Word, Teams) & familiarity with SharePoint or document management systems.

DUTIES:

Project Coordination & Scheduling –

• Manage and coordinate project meetings across multiple teams and stakeholders.
• Maintain calendars and ensure optimal scheduling across project activities.
• Assist in preparing meeting agendas where required.

Meeting Management & Action Tracking –

• Attend project meetings and capture structured, high-quality meeting notes.
• Clearly document decisions, actions, owners, and deadlines.
• Distribute meeting notes and track actions through to completion.
• Maintain visibility of outstanding actions across projects.

ClickUp Management & Delivery Tracking (Core Focus) (Updated) –

• Own and maintain ClickUp boards to ensure accuracy, consistency, and usability.

Ensure all project tasks are:

• Properly created and assigned.
• Clearly defined with relevant details.
• Updated regularly with progress and status.
• Drive accurate task updates to support timesheet integrity and reporting.
• Ensure that all logged work is aligned to correctly structured and maintained tasks.

Monitor task timelines and:

• Actively track and highlight overdue tasks.
• Follow up with task owners to obtain updates and revised timelines.
• Escalate unmanaged or persistently overdue items.

Maintain overall task visibility to support:

• Delivery tracking.
• Resource utilization.
• Accurate time and effort reporting.

Proactive Follow-Ups & Coordination (Enhanced) –

• Actively chase internal team members for updates on tasks and deliverables.
• Ensure timely updates to tasks to prevent misalignment with timesheets.
• Maintain visibility of incomplete, overdue, or unassigned work.
• Escalate blockers, delays, or inconsistencies to the Project Manager.

Project Administration & Documentation –

• Provide administrative support across deliverables.
• Ensure project artefacts are properly stored and maintained (e.g., SharePoint).
• Support the organisation and structure of project documentation.

Reporting Support –

• Assist in compiling weekly or periodic project status updates.
• Extract and consolidate key updates from ClickUp and team inputs.
• Highlight key risks, delays, and outstanding items for review.

Key Outcomes / KPIs:

• ClickUp boards are consistently accurate, up to date, and well maintained.
• Minimal overdue tasks without visibility or active follow-up.
• All meeting actions are clearly tracked and closed on time.
• Team members are proactively followed without PM intervention.
• Project documentation is organised, consistent, and accessible.
• Project Manager time spent on administrative coordination is reduced.

REQUIREMENTS:

• 1–3 Years experience in a Project Administration or Coordination role.
• Experience supporting Delivery teams or Project Managers preferred.
• Relevant Degree or Diploma advantageous but not essential.
• Experience with project/task management tools (e.g., ClickUp, Jira, DevOps).
• Proficiency in Microsoft Office (Excel, Word, Teams).
• Familiarity with SharePoint or document management systems.

ATTRIBUTES:

• Proactive and self-driven – does not wait for instruction.
• Accountability-focused – ensures tasks are completed and followed through.
• Confident communicator – comfortable engaging and following up with internal teams.
• Structured and process-oriented – values consistency and organisation.
• Forward-thinking (growth expectation) – able to evolve into anticipating risks and gaps over time.
• Strong organisational and multitasking ability.
• High attention to detail and accuracy.
• Strong written communication skills.
• Ability to work across multiple projects simultaneously.

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ENVIRONMENT:

• THE creative talents of a forward-thinking Content Marketing Specialist is sought by a leading Automotive Tech company to fill a hands-on execution role responsible for the day-to-day management social media channels, email campaigns, short-form content, and digital presence. You will also act as a creative sounding board, bringing ideas and industry awareness to the team.
• The ideal candidate is a strong writer and communicator who takes ownership of their channels and is energised by the challenge of growing an audience and building a brand voice online.
• This role requires someone who can work independently while collaborating closely with a global team, especially the US-based communications team. You will also have the opportunity to travel to the USA office to meet your extended team.

DUTIES:

Community Engagement & Social Media –

• Own day-to-day community management across our social channels — primarily LinkedIn — by liking, commenting, and responding to mentions, comments, and engagement to grow and nurture our audience.
• Monitor relevant conversations, accounts, and industry hashtags, and engage proactively on the company’s behalf.
• Support the company’s expansion onto X (Twitter), helping establish, build, and maintain an active presence on the platform.
• Help launch and maintain a LinkedIn newsletter, including coordination, scheduling, and audience growth.
• Maintain a consistent posting cadence in line with the content calendar.

Content Creation (Short-Form & Visual) –

• Create, schedule, and post original short-form content — including copy, graphics, photos, and short videos — aligned with company goals and branding (long-form and blog content sits with the Marketing & Communications Manager).
• Produce marketing visuals and short video snippets, including basic video editing such as trimming, subtitles, and transitions.
• Use tools like Canva and Adobe Suite to create on-brand graphics and assets.
• Support live coverage and promotion of company events (e.g., conferences, internal events, and webinars).

Email Marketing –

• Build, maintain, and test email templates in Campaign Monitor.
• Execute email campaigns based on the copy, wireframes, and strategy provided by the Marketing & Communications Manager.
• Ensure emails are rendered correctly across devices and clients, and support list management and basic reporting.

Social Listening & Industry Awareness –

• Conduct ongoing social listening — tracking human-interest stories, industry developments, technology changes, and competitor activity.
• Surface timely ideas and angles and collaborate with the Marketing & Communications Manager to turn them into content.
• Help keep the wider team informed about what’s happening in our industry and across channels.

Content Strategy (Collaborative) –

• Partner with the Marketing & Communications Manager to brainstorm and refine content strategy, acting as a creative sounding board.
• Help maintain a forward-looking content calendar covering product updates, webinars, events, customer success stories, and industry trends.
• Take ownership of executing the agreed content plan accurately and on schedule.

Web & WordPress Support (Basic) –

• Provide basic WordPress support — publishing and updating blog posts, pages, and content using Elementor.
• Make simple on-page updates and assist with implementing SEO and content recommendations.
• Help ensure published content is consistent, mobile-friendly, and on-brand.

REQUIREMENTS:

• 2–4 Years of experience in social media, digital content, or marketing communications.
• Excellent English proficiency, with strong writing, editing, and proofreading skills.
• Proven ability to write engaging short form copy for social media and digital channels.
• Experience working with LinkedIn and content scheduling tools (e.g., Buffer, Later, or native platform scheduling).
• Proficiency with Canva, Adobe Suite, or similar design tools.
• Basic video editing skills (e.g., trimming, subtitles, transitions).
• Experience with email marketing platforms (Campaign Monitor or similar).
• Comfortable with basic WordPress publishing (Elementor experience is a bonus).
• Prior experience working in the technology, transportation, or infrastructure industries is a bonus.
• Required to work adjusted hours (e.g., later start and end times) to support real-time collaboration with U.S.-based managers and teams.

ATTRIBUTES:

• Excellent organisational and communication skills.
• Highly detail-oriented and quality-driven.
• Creative and visually thoughtful.
• Self-starter who takes initiative and follows through.
• Comfortable receiving direction and translating it accurately and creatively into output.
• Curious about industry trends and proactive about surfacing relevant ideas.
• Thrives working independently while collaborating across global teams.
• Adaptable, efficient, and professional.
• Committed to maintaining a polished and consistent brand presence.

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ENVIRONMENT:

• DESIGN and deliver modern, business-focused solutions as the next Senior Microsoft 365 Developer sought by a global SharePoint Consultancy. You will be joining a team that helps organisations unlock more value from Microsoft 365, SharePoint Online, Teams, Power Platform and Azure.
• They are looking for an experienced professional who is confident engaging with clients, translating business needs into clear specifications, shaping solution architecture, and building high-quality solutions.
• It is an excellent opportunity for someone who enjoys ownership, variety and autonomy, and wants to make a visible impact across both client delivery and technical solution design.
• The successful applicant will bring proven experience in developing solutions across SharePoint Online, SPFx, JavaScript, TypeScript, Power Automate and Azure, together with a clear understanding of how technology can deliver measurable business value.
• Experience with Visual Studio Code, Microsoft Graph, Microsoft 365 Copilot and Copilot agents will be highly advantageous, particularly for candidates who are excited by the opportunity to work with modern, forward-looking Microsoft technologies.

DUTIES:

• Responsible for ensuring that client expectations and deliverables are met on time and of high quality.
• Assist in day-to-day architecting and solution design.
• Act as a Technical Lead for regional projects and resolve technical issues that may arise during project execution.
• Consult with clients to determine Functional and Technical requirements and specifications.
• Compile Functional Specifications for all projects within region and ensure that these are discussed with the delivery team prior to development phase of the project.
• Assist the Development team in daily tasks and act as the final escalation point for project issues and support tickets within region.
• Mentor junior team members on solutions and best practices.
• Build modern SharePoint solutions using SharePoint Framework (SPFx), the latest HTML, CSS and JavaScript frameworks, and development tooling such as Visual Studio Code.
• Build integration components that connect Microsoft 365 and SharePoint solutions with back-end systems using REST, Microsoft Graph and other modern API methodologies.
• Build AI-enabled solutions using Azure services and the Microsoft 365 Copilot ecosystem, including opportunities to design and extend Copilot agents.
• Always attend daily standup meetings and raise project issues and concerns with Project Manager.
• Assist with client support queries and provide professional feedback to clients when dealing with support requests.
• Ensure that daily timesheets are captured.
• Complete the necessary training assigned by Manager within the agreed timelines.
• In the event of absence ensure that support and project handovers are done in full.

REQUIREMENTS:

• Extensive SharePoint Online and Microsoft 365 knowledge is essential.
• 5+ Years’ experience in the following technologies: SharePoint Framework (SPFx), Power Automate, Azure, Teams, Visual Studio Code, Power Automate (Microsoft Flow), Azure, Teams
• Proficient in designing and building modern automation solutions using Power Automate, including cloud flows, approvals and integrations across Microsoft 365.
• Be proficient in building modern web applications and client-side solutions using JavaScript and TypeScript.
• Be proficient in configuring SharePoint using OOTB functionality.
• Be proficient in building and supporting modern SharePoint customisations, including SPFx web parts, extensions, forms and user experiences.
• Understand the limitations and best practices of customizing SharePoint.
• Be familiar with the capabilities, constraints and modernisation considerations of SharePoint Online and related Microsoft 365 services.
• Experience in developing websites and/or web applications.
• Solid understanding of navigation and GUI for maximizing usability.
• The ability to deliver seamless integration across SharePoint, Microsoft 365, Azure and external services.
• REST API and Microsoft Graph knowledge and integration experience.
• Ability to understand the strengths and limitations of out-of-the-box Microsoft 365 capabilities and when custom development is appropriate.

Advantageous –

• BS / BA university Degree or Design Diploma.
• Experience with Microsoft 365 Copilot, Copilot Studio or Copilot agents.
• Capable in leading workshops with customers to understand their needs Agile/Scrum experience.
• Frontend and Backend Development experience.

ATTRIBUTES:

• Excellent written and oral communication skills.
• Desire and willingness to work in a collaborative, innovative, flexible and team-oriented environment.
• Strong problem-solving abilities and creative thinking.
• Ability to work efficiently under pressure and meet deadlines.
• Detail-oriented with a commitment to quality.
• Proactive approach to identifying and resolving issues.
• Ability to learn quickly in various technical environments.
• Desire and willingness to work in a collaborative, innovative, flexible and team-oriented environment.
• Customer-focused mindset with excellent client relationship skills.

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ENVIRONMENT:

• A leading Automotive Tech company is looking for a skilled communicator and writer Technical & Proposal Writer whose role will be focused on creating clear, accurate, and compelling documentation that supports products and helps them win public sector bids.
• The majority of your work will be product documentation: user guides, installation manuals, quick-start guides, and other materials that help customers and partners get the most out of our technology.
• The remainder will be proposal and bid writing: developing responses to Requests for Proposals (RFPs), Requests for Information (RFIs), and other procurement opportunities.
• You will require a Degree in English, Communications/Journalism/Technical Communication or a related field with 3+ years of professional writing experience including technical or product documentation for software, SaaS, or hardware products and government procurement processes, RFPs, or tender writing.
• You also need to be proficient with Google Workspace, Microsoft Office, Adobe Acrobat and Canva or similar tools for creating visual documentation.

DUTIES:

Product Documentation –

• Create and maintain product documentation for the Glance® SaaS platform and Applied Information’s hardware and software solutions, including user guides, installation manuals, quick-start guides, cut sheets, and training materials.
• Translate complex technical material into clear, accurate, and audience-appropriate content for a range of readers, from Field Technicians to city officials.
• Develop and update internal documentation, standard work instructions, and SOPs that support quality and training processes.
• Identify documentation gaps and proactively develop content to address them.

Bid & Proposal Writing –

• Support the development and submission of responses to RFPs, RFIs, RFQs, and other procurement opportunities.
• Draft technical content, executive summaries, methodologies, and supporting proposal documentation.
• Incorporate information from subject matter experts, engineers, and product teams to produce compliant, accurate, and compelling responses.
• Proofread and fact-check documentation for accuracy, consistency, and compliance with procurement requirements.

Bid Response Library & Process Improvement –

• Build and manage a structured bid response library — cataloguing previous proposals and reusable content so future bids can be developed faster and more consistently.
• Contribute to the development of our AI-assisted proposal tools by helping to organise and structure the knowledge base that underpins them.
• Maintain proposal templates, content repositories, and version control processes across platforms such as Google Drive.

Collaboration & Communication –

• Work closely with your manager and US-based colleagues across multiple time zones, with adjusted working hours to support regular collaboration.
• Engage proactively with subject matter experts to source, validate, and update technical content.
• Ensure consistency in tone, structure, branding, and terminology across all written materials.
• Manage multiple priorities and competing deadlines.

REQUIREMENTS:

Qualifications –

• A Degree in English, Communications, Journalism, Technical Communication, or a related field; alternatively, a technical degree (Engineering, Computer Science, IT, or similar) combined with strong professional writing experience. What matters most is your ability to write clearly, research independently, and communicate complex ideas simply.

Experience/Skills –

• 3+ Years of professional writing experience in any field where accuracy, structure, and clarity were essential. Specific experience in technical writing or proposal writing is an advantage.

Preferred to haves –

• Experience with technical or product documentation for software, SaaS, or hardware products.
• Familiarity with government procurement processes, RFPs, or tender writing.
• Experience with Adobe Acrobat, Canva, or similar tools for creating visual documentation.

The following backgrounds have proven to be strong preparation for this role:

• Professional writing roles where precision, structure, and clarity were essential. For example, Science writing, Medical writing, Legal or Policy writing, Grant writing, Journalism, or research communication could provide good fits.
• Documentation or communications roles in Technology, Engineering, or Public Sector environments.
• Academic or research roles involving substantial writing, editing, and information management.

We’re specifically looking for:

• Excellent written English — clear, precise, and adaptable to different audiences and formats.
• Strong research instincts: the ability to find information, ask the right questions, and know when you understand something well enough to write about it accurately.
• Attention to detail and a commitment to accuracy and consistency.
• Good organisational skills and the ability to manage multiple projects and deadlines.
• Intellectual curiosity and the confidence to learn new technical domains quickly.
• Proficiency in Google Workspace and Microsoft Office; comfort with document collaboration tools.

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ENVIRONMENT:

• DESIGN, develop, implement, and maintain all application systems and associated technologies, with a strong focus on SQL database development as the next Senior SQL Developer wanted by a cutting-edge FinTech company.
• You will be responsible for ensuring optimum performance, efficiency, and high availability of data systems and related applications for internal and external clients.
• The successful incumbent must have Matric/Grade 12, a BSc Degree (Computer Science) or related tertiary qualification with 5-10 years in SQL and Software Development, with demonstrable experience in database design, query optimisation, and application development.
• You must also be proficiency with MSSQL and/or MySQL, Java, C# or PHP.

DUTIES:

SQL Development & Database Engineering –

• Write advanced SQL queries, stored procedures, functions, views, and triggers.
• Design, normalise, and implement relational database models and schemas.
• Perform performance tuning and query optimisation, including execution plan analysis and troubleshooting.
• Define and implement indexing strategies, including clustered, non-clustered, and columnstore indexes.
• Develop and maintain ETL pipelines and data integration processes.
• Apply data warehousing concepts and dimensional modelling techniques.
• Manage database security, permissions, and access control.
• Plan and execute backup, recovery, and disaster recovery procedures.
• Handle transaction management and concurrency control in high-volume environments.
• Support data migration initiatives and database deployments.

Design –

• Meet with Developers and Development team leaders to discuss the scope of software projects and delivery deadlines.
• Analyse existing programs and database structures for modification and improvement purposes.
• Research and design new software systems, data models, and application components.

Development –

• Write clean, scalable, and well-documented code in Java, C#, or PHP as required.
• Troubleshoot and debug application code and database scripts.
• Review code for accuracy, functionality, and adherence to standards.
• Perform coding assignments as directed by the Development Team Lead.

Implementation –

• Verify and deploy software systems and database changes across environments.
• Create and execute implementation plans, ensuring minimal disruption to production systems.

Maintenance –

• Evaluate user feedback and translate it into actionable improvements.
• Recommend and implement software and database enhancements.
• Maintain application code, database scripts, and security configurations.
• Create technical documentation and provide training to staff where required.
• Conduct regular code and database reviews to ensure ongoing quality.
• Stay abreast of new technologies and developments in the SQL and Software Development space.

REQUIREMENTS:

Qualifications –

• Matric / Grade 12.
• BSc Degree (Computer Science) or related tertiary qualification.

Experience/Skills –

• 5 – 10 Years in SQL and Software Development, with demonstrable experience in database design, query optimisation, and application development.
• Proficiency Level – Advanced: Applied Theory.
• Proficient in MSSQL and/or MySQL database development and administration.
• Capable of writing application code in Java, C#, or PHP.
• Strong understanding of relational database theory and normalisation.
• Experience with stored procedures, functions, views, triggers, and indexing strategies.
• Familiarity with ETL development, data warehousing, and dimensional modelling.
• Solid understanding of Web API integration and consumption.
• Proficient in version control using Git or SVN.
• Experience with large-scale databases and high-volume data processing environments.

Advantageous –

• Software Development related qualification.

ATTRIBUTES:

• Excellent written and verbal communication skills.
• Strong time management and organisational skills.
• Demonstrated leadership and mentoring ability.
• Conflict resolution and team collaboration skills.
• Strong analytical, critical thinking, and problem-solving abilities.
• Sound understanding of both procedural and object-oriented programming principles.

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ENVIRONMENT:

• A leading Cloud Solutions company is on the hunt for Customer Experience Leaders who will play a vital role in supporting the retention and growth of the company’s valuable existing customer base.
• Operating as the account management arm of the sales team, this role focuses on driving organic growth across mid-market and enterprise accounts by positioning them as a trusted provider of UCaaS, CCaaS and AI-powered digital agent solutions.
• The role requires talented, driven and customer-focused individuals who can comfortably engage clients to evolve and optimise their customer communications channels and maximise customer lifetime value.
• CELs own the end-to-end account management lifecycle, proactively turning customer health into long-term commercial growth and stability.

DUTIES:

• Account Management & Retention Retain and grow the allocated customer base while consistently meeting defined account management targets. Develop and execute comprehensive Account Plans for all assigned accounts, ensuring disciplined adherence to calling cycles and identified touchpoints.
• Proactively engage customers to assess satisfaction, identify churn risks and act as the ‘voice of the customer,’ while reactively addressing queries and supporting the management of timely resolution of general and complex technical or operational issues.
• Work collaboratively with cross-functional stakeholders across the business to maximize a positive customer experience and steer teams toward common solutions.
• Relationship Growth & Value Creation Proactively identify, pursue and close up-sell and cross-sell growth opportunities within all allocated accounts to maximise account revenue.
• Position and present their platforms and services to drive modern omnichannel engagement, Digital Agents , workforce optimisation and operational efficiency within client infrastructures.
• Own the expansion and contract renewal lifecycle, including discovery, solution design, commercial structuring, negotiation, and closing deal extensions. Partner with pre-sales, product, and professional services teams when proposing solutions that remedy complex client pain points. Revenue Ownership & Governance Consistently meet or exceed account retention, renewal and revenue growth targets.
• Maintain complete, accurate and comprehensive high-quality CRM data. Compile and deliver detailed reporting on a monthly basis, providing accurate forecasting on account health, expansion pipelines, and risks.
• Adhere to their pricing, contracting and approval frameworks in all work. Technical & Market Insight Maintain deep working knowledge of their technology, products, services and processes to confidently engage clients. Stay current on rapidly evolving trends in cloud communications, CCaaS, UCaaS, conversational AI (Digital Agents) and digital CX.
• Drive continuous product and service improvements by providing valuable market insights. Ensure customer transparency by continually communicating reports and implementing high-impact solutions.

REQUIREMENTS:

Qualifications and Experience:

• Matric essential and relevant tertiary qualification is highly beneficial.
• 5+ years of proven experience in customer service, account management or solution-based B2B sales within mid-market and enterprise environments.
• 5+ years’ experience within the telecommunications or cloud communications industry essential.
• Demonstrated experience managing or expanding client accounts utilising Digital Agents ,UCaaS, CCaaS, SaaS and / or cloud networks.
• Proven track record using CRM software tools.
• Exposure to AI, automation or digital CX solutions is highly advantageous. Drivers licence with their own reliable transport essential.

ATTRIBUTES:

• Exceptional interpersonal skills backed by a great sense of care, accountability and professional follow-through. Consultative, value-based relationship management and the ability to identify opportunities.
• Comfortable engaging senior and executive stakeholders to navigate complex problems, protect and grow revenue. Ability to articulate technical and service solutions in clear business terms.
• Solution-driven, positive attitude, energetic and resilient under pressure. Excellent written and verbal communication, presentation, and negotiation skills. Strong administration skills, high attention to detail and a rigorous CRM data discipline.
• Ability to learn and position evolving technologies. Digital proficiency in the Google Workspace suite or equivalent (including Email, Docs, Sheets and Slides)

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ENVIRONMENT:

• A leading Cloud Solutions company is on the hunt for New Business Developers who will be responsible for driving growth across mid-market and enterprise customers by positioning this company as a strategic provider of UCaaS, CCaaS, and AI-powered digital agent solutions.
• This role focuses on engaging senior stakeholders to modernise their communications, contact centre operations, and customer engagement through cloud communications, omnichannel, automation, and AI-driven self-service.
• You will own the full new business sales lifecycle, managing complex opportunities from initial engagement through to close.

DUTIES:

• New Business Development Identify, pursue, and close new business opportunities across mid-market and enterprise segments.
• Build and execute targeted prospecting Develop and maintain a strong pipeline focused on UCaaS, CCaaS, and AI agent-led solutions.
• Solution Positioning & Deal Execution Position their UCaaS and CCaaS platforms as the foundation for omnichannel engagement, workforce optimisation, analytics, and AI-driven self-service.
• Present AI agent and automation use cases such as virtual agents, intelligent routing, self-service containment, and agent assist. Own the end-to-end sales cycle: discovery, solution design, commercial structuring, negotiation, and close.
• Collaborate with pre-sales, product, and professional services teams to design enterprise-grade solutions. Pipeline & Revenue Ownership Build and maintain a robust pipeline with accurate forecasting.
• Consistently meet or exceed new business revenue targets. Manage longer, multi-stakeholder enterprise sales cycles effectively. Manage and maintain run rate business Maintain high-quality CRM data, including opportunity qualification, stakeholder mapping, and next steps.
• Adhere to the company’s pricing, contracting, and approval frameworks. Market & Competitive Insight Stay current on trends in UCaaS, CCaaS, AI agents, conversational AI, and digital CX.
• Provide market feedback to inform go-to-market and product strategies. Work collaboratively with the sales, marketing and other business teams to achieve new business goals and ensure customer satisfaction.

REQUIREMENTS:

Qualifications and Experience:

• Matric with a relevant tertiary qualification (or equivalent experience) is essential. Proven experience in B2B new business or solution-based sales within mid-market and enterprise environments.
• Demonstrated experience selling UCaaS, CCaaS, contact centre, or complex cloud communications solutions. Strong technical understanding and acumen Exposure to AI, automation, or digital CX solutions (advantageous).
• Valid driver’s licence and reliable own transport (essential).

ATTRIBUTES:

• Strong new business development and opportunity creation capability. Consultative, value-based selling approach.
• Comfortable engaging senior and executive stakeholders. Ability to articulate complex technical solutions in clear business and CX terms.
• Excellent communication, presentation, and negotiation skills. Results-driven, resilient, and adaptable.
• Strong CRM discipline and pipeline management skills. Ability to rapidly learn and position evolving technologies.
• Digital proficiency in the Google Workspace suite or equivalent (including Email, Docs, Sheets and Slides).

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ENVIRONMENT:

• MANAGE the full operation of a meat outlet ensuring compliance with health, safety and hygiene standards as the next Butchery Manager wanted by a growing dynamic Investment and Commercial Property Management Firm.
• You will provide oversight of the daily opening and closing procedures, manage sales & stock and the dispatch of orders while maintaining high standards of product quality, presentation, and cleanliness.
• The ideal candidate will have strong leadership ability with 3-5 years’ experience in a similar role including proven experience managing a full Butchery or retail store & strong knowledge of meat cuts, butchery processes, and product handling.

DUTIES:

• Staff Management – Manage staff scheduling, attendance, and performance. Train and develop team members. Handle discipline, conflict resolution, and performance management.
• Stock Control & Procurement – Manage ordering and buying of meat and related products. Oversee receiving, checking, and storing of stock. Monitor stock levels and minimize wastage.
• Ensure proper rotation and quality control of products. Dispatch & Logistics – Oversee the preparation and dispatch of orders. Ensure timely and accurate delivery coordination.
• Maintain proper documentation for outgoing and incoming stock. Financial Management – Manage daily cash-ups and reconciliations. Monitor expenses and control costs.
• Ensure accurate record-keeping and reporting. Meet sales and profitability targets.

REQUIREMENTS:

• 3-5 Years’ experience in a similar role with proven experience managing a full Butchery or retail store.
• Strong knowledge of meat cuts, butchery processes, and product handling. Experience in stock control, purchasing, and supplier management. Solid understanding of retail operations and financial controls.
• Strong leadership and team management skills. Ability to work under pressure in a fast-paced environment. Advantageous – Previous experience in a Butchery chain or independent meat outlet.
• Knowledge of food hygiene & safety regulations (HACCP or similar).

ATTRIBUTES:

• Strong decision-making ability. Excellent organisational and planning skills. Good communication and interpersonal skills. Ability to manage multiple functions simultaneously.