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ROLE OVERVIEW
Our client is looking for a hard-working and highly accurate individual to join the Service Team. Working from the South African head office in Melrose Arch, the Logistics Coordinator will:
- Be responsible for several designated short-term logistics projects
- Coordinate these projects with multiple internal and external stakeholders and develop relationships
- Ensure all projects are up to date
- Resolve issues as they arise in a timely fashion
- Understand the international shipping process and all related technical aspects
SKILL SET AND DESIRED COMPETENCIES
- Project Management
- Detail driven and admin orientated
- Self-motivated, energetic and proactive
- Effective communication with team members and external parties and adept in building and maintaining interpersonal relationships
- Solution-driven with strong problem-solving ability
- Willing to adapt and be comfortable with change
- Good time-management skills
QUALIFICATIONS AND EXPERIENCE
- University Undergraduate Degree, commerce-focus preferable but no matric Mathematical Literacy - Core Maths is a requirement
- Honours Degree advantageous
- Work experience advantageous
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Job Description
- Liaise with an international pool of clients that are importing networking equipment on a daily basis
- Work directly with our Global Network and managing relationships across our global network
- Ensure customer satisfaction
- Become an expert in the import and export compliance requirements of a specific region of the world
Operational Day-to-Day Responsibilities:
- End-to-End Shipment Coordination: "Run" a shipment from start to finish, balancing the needs of both suppliers and clients to facilitate documents, movement, and clearance
- Communicate with clients and suppliers, interpreting supplier messages and articulating shipment needs to clients
- Empowered Decision-Making: Take the lead on decisions to ensure the health of shipment orders as the best placed person to make a judgment call
- Pressure Point Identification: Identify pressure points and raise them with the Lead SCC and Shipping Manager
- Non-Operational Day-to-Day Responsibilities:
- Flag any out-of-process or new requirements for review, contributing to knowledge maintenance on the system
QUALIFICATIONS AND EXPERIENCE
- University Undergraduate Degree LLB preferable
- Honours Degree advantageous
- Work experience advantageous
- Strong academic track record required
SKILL SET AND DESIRED COMPETENCIES
- Excellent knowledge and use of Microsoft Office Applications
- (i.e. Word, Excel, and Outlook)
- Excellent use of the English language, both written and verbal
- Maintain effective daily communication with relevant team members
- Organized and able to manage/co-ordinate all the elements of different high-value shipments throughout the shipment process
- Attention to detail with the ability to prioritize tasks effectively
- Ability to proactively identify problems in advance before a shipment becomes a pressure point
- Creative problem-solving ability
- Independent-thinker and resourceful
- Energetic and enthusiastic
- General business acumen
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Job Description
- Our client is looking for a hard-working, highly accurate with meticulous attention to detail individual to join their Salesforce team. The Salesforce Administrator forms part of the software development team and is primarily involved in the testing of new features developed and continual improvement of existing features or processes. Attention to detail and an unwavering resolve to having the Salesforce platform running efficiently is critical in order to achieve success in this role.
- The Salesforce Administrator aims to implement continual system and user experience improvement through data analysis, fault finding, testing of new features, and innovative problem-solving. Working closely with various business units in the organisation, the incumbent will be expected to exhibit a high level of time management and be able to prioritise complex tasks.
- In addition to the above-mentioned core responsibilities, the Salesforce Administrator is involved in project work as the business continually expands on its service offering and these business cases must be translated into workable software within the Salesforce platform.
On a practical level, this role involves:
- Creation of custom objects: fields, validation rules and formulas
- Managing user access through profile control
- Creation and optimization of workflows, process builders and screen flows
- Creating/editing new page layouts to optimize internal user experience
- Investigate and resolve errors on the system experienced by users and business partners
- Analyze large data sets to ensure accuracy of calculations
- Bulk upload records with various data types
- Full testing (stress testing and user acceptance testing) of new features prior to released into the Production environment
SKILL SET AND DESIRED COMPETENCIES
- Excellent command of the English language (proper use of grammar and sentence structuring essential)
- Excellent organisation and time-management skills
- Logical thinker with strong analytical and forward-thinking skills
- Aptitude for problem solving and being creative when necessary
- Quick learner who is independent and driven to succeed
- Persistent and able to follow up consistently with business units
- Personable, engaging and professional
QUALIFICATIONS AND EXPERIENCE
- B. Com (Hons), B.Sci., B. Eng. degree or any other related degree
- Advanced Excel knowledge (advantageous)
- Salesforce administrators certificate advantageous, but not a prerequisite
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Job Description
- This is a great opportunity for someone who wants to grow their SEO understanding, enjoys writing, and understands the nuances of translating content into lead-driven email marketing.
- You’re a true team player who brings original thinking and genuine enthusiasm for the tech industry. Above all, you’re self-motivated,
- passionate about your craft, and bring a positive, proactive attitude to everything you do.
Responsibilities:
- Support with content creation (writing blog posts, optimizing SEO, etc.)
- Assist with email content creation, including copywriting and basic design/layout
- Build, schedule, and manage email campaigns within our CRM (HubSpot preferred)
- Maintain and update CRM data and segmentation for targeted campaigns
- Assist in developing and executing marketing campaigns across various channels, particularly email
- Manage and update website and landing page content (WordPress experience a plus)
- Stay up-to-date on marketing trends and best practices
Qualifications and Experience:
- Bachelor's degree in Marketing or a related field
- 1-3 years of experience in a marketing role
Good understanding of:
- SEO best practice
- Email campaign setup and execution
- Basic marketing metrics (open rate, CTR, etc.)
Preferred Skills and Competencies:
- Basic understanding of SEO and content marketing
- Experience with CRM systems (HubSpot or Mailchimp) is advantageous
- Knowledge of web design and content management
- Strong understanding of marketing principles and best practices
- Excellent written and verbal communication skills
- Excellent organizational skills and the ability to manage multiple tasks simultaneously
- A team player with a positive and proactive attitude
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ROLE OVERVIEW
- Project Management and RFPs
- Bespoke quoting
- Conducting compliance reviews on new requests, including working alongside Research and Development and external parties to investigate the compliance requirements for shipment requests
- Project Management of the import of supplies for Global clinical trials.
- Co-ordinating with various internal support teams to ensure smooth and efficient service delivery.
- Flexibility and ability to present novel solutions and processes to meet a client’s need
- Comprehensive project handovers to service team once live or continued oversight
- Customer Relationship Management
- Liaising with an international pool of clients and developing the relationship with clients
- Client calls to provide an overview of pre-compliance requirements
- Working closely with clients to manage their key projects
- Ensuring customer satisfaction
- Exceptional escalations
- Deal Conversion Client timeline management and project planning
- Preparation and presenting of new projects to clients
- Working across multiple teams internally in problem solving
QUALIFICATIONS AND EXPERIENCE
- Excellent High School and University Results
- Professional qualification – CAs, BCom LLB
- Excellent command of English language and mathematical proficiency
SKILL SET AND DESIRED COMPETENCIES
- Personable and adaptable
- Analytical and strong with numbers
- Ambitious, energetic, and enthusiastic
- Organised, and able to manage/co-ordinate all the elements of different high-value shipments
- Excellent knowledge and use of Microsoft Office Applications (i.e. Word, Excel, and Outlook]
- Excellent use of the English language, both written and verbal
- Attention to detail with the ability to prioritize tasks effectively
- Creative problem-solving and research ability
- General business acumen
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ROLE OVERVIEW
- Our client is looking for a candidate who would like to be involved in operational finance as a financial controller. The financial controller is responsible for the daily finance operations of all shipments allocated to them.
- This involves invoicing clients, processing invoices received from suppliers and overall cost management and profit maximisation.
- The finance team liaises with various shipping providers, suppliers and clients primarily over email and when required, over the phone in a timely and professional manner.
On a practical level, this role also involves:
- Receipt of cash and bank reconciliation
- Management of debtors and processing of payments
- Management of shipments from a finance perspective
- The need exists for an additional team member to deal with the number of new clients signed, thus resulting in an increase in volume of transactions.
- The financial controller will also be working with other roles in the relevant business unit and finance team.
QUALIFICATIONS AND EXPERIENCE
- University undergraduate degree (BCom Accounting/Finance)
- Honours degree advantageous
- Excellent High School results (2-5 distinctions and >65% for Mathematics)
SKILL SET AND DESIRED COMPETENCIES
- Excellent command of English
- Detail driven
- Admin-orientated
- Great interpersonal skills
- Solution driven
- Problem solving ability
- Willingness to learn and develop
- Comfortable with change
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KEY RESPONSIBILITIES
- The service team is the engine room of the business and is made up of multiple teams that interact daily.
- The overall goal of the Service Team is to provide efficient and effective service delivery to clients.
- Ensuring the timely management of several shipments on behalf of our clients into a specific region of the world
- Liaising with an international pool of clients that are importing or exporting medical equipment daily. The Service Manager is ultimately the ‘face’ of the company.
- Being an expert in the import and export compliance requirements of a specific region of the world and working directly with the company infrastructure network
- Co-ordinating with various internal support teams to ensure smooth and efficient service delivery
- Ensuring customer satisfaction
SKILL SET AND DESIRED COMPETENCIES
- Excellent knowledge and use of Microsoft Office Applications (i.e., Word, Excel, and Outlook)
- Excellent use of the English language, both written and verbal
- Maintain effective daily communication and collaboration with relevant team members.
- Organized and able to manage/co-ordinate all the elements of different high-value shipments throughout the shipment process.
- Maintain key relationships with various external stakeholders, for example, the company's partners.
- Attention to detail with the ability to prioritize tasks effectively.
- Creative problem-solving and research ability. Ability to proactively identify problems in advance before a shipment becomes a pressure point and be critical of information.
- Independent-thinker and resourceful.
- Energetic and enthusiastic
- General business acumen
QUALIFICATIONS AND EXPERIENCE
- University Degree of any background (law or education preferable)
- Work experience advantageous.
- Strong academic track record
- Honours Degree advantageous
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KEY RESPONSIBILITIES
- Our client is looking for a personable and hard-working individual to join the Complex Solutions sales team. You will be responsible for business development and growth globally. You will be expected to source and set up meetings with new clients within various industries and ensure that client relationships are maintained.
The Sales Developer will be responsible for the following:
- Prospecting new leads/potential clients using internal processes.
- Communication with prospective clients and arranging sales calls.
- Maintaining client data and generating quotes through our Client Relationship Management Platform.
- Running calls and meetings together with the Branch Manager
- Implementing procedures to improve quality, productivity, and efficiency.
SKILL SET AND DESIRED COMPETENCIES
- Excellent knowledge and use of Microsoft Office Applications (i.e. Word, Excel, and Outlook)
- Excellent use of the English language, both written and verbal
- Maintain effective daily communication with relevant team members.
- Ability to adapt within the ever-changing shipping environment.
- Attention to detail with the ability to prioritize tasks effectively.
- Ability to proactively identify problems in advance.
- Creative problem-solving ability
- Independent-thinker and resourceful
- Energetic, enthusiastic, and personable
- General business acumen
QUALIFICATIONS AND EXPERIENCE
- University Undergraduate Degree of any background, commerce-focus preferable
- Honours Degree advantageous
- Work experience advantageous.
- Strong academic track record required.
go to method of application »
ROLE OVERVIEW
The Service Specialist will be responsible for the following:
- Liaising with an international pool of clients on a daily basis.
- Planning and implementing the overall shipping strategy.
- Managing the progress of a select number of shipments (project management) on behalf of a pool of clients.
- Co-ordinating with various internal support teams to ensure smooth and efficient service delivery.
- Ensuring customer satisfaction.
QUALIFICATIONS AND EXPERIENCE
- University Undergraduate Degree of any background, commerce-focus preferable
- Honours Degree advantageous
- Work experience advantageous
- Strong academic track record required
SKILL SET AND DESIRED COMPETENCIES
- Excellent knowledge and use of Microsoft Office Applications
- (i.e. Word, Excel, and Outlook)
- Excellent use of the English language, both written and verbal
- Maintain effective daily communication with relevant team members
- Ability to adapt within the ever-changing shipping environment
- Organized and able to manage/co-ordinate all the elements of different high-value shipments throughout the shipment process
- Attention to detail with the ability to prioritize tasks effectively
- Ability to proactively identify problems in advance before a shipment becomes a pressure point
- Creative problem-solving ability
- Independent-thinker and resourceful
- Energetic and enthusiastic
- General business acumen
go to method of application »
Job Description
- The Trade Compliance Specialist will be responsible to help meet the ultimate goals of supporting increasing volumes and providing amazing client experience by researching new products being shipped by clients, sourcing documents, or assisting with database management projects.
- You will be expected to provide a support function on day-to-today shipments, supporting the Service Team by providing accurate Product and Compliance data.
KEY RESPONSIBILITIES
The Trade Compliance Specialist will be responsible for:
- Researching and obtaining an understanding of customs compliance requirements for products shipped by our clients for the export, import and transportation.
- Working on product research for new signed clients.
- Working with the Operations and Service team in order to apply compliance requirements to live shipments.
- Responsible for keeping our Product Compliance data-base up to date.
- Calculation and review of forecast duties and taxes
- Become an expert in the import and export compliance requirements of specific regions
- Managing supplier relationships across our global network
- Checking supplier compliance capabilities and costings
SKILL SET AND DESIRED COMPETENCIES
- Excellent knowledge and use of Microsoft Office Applications (i.e. Word, Excel, and Outlook)
- Excellent use of the English language, both written and verbal
- Maintain effective daily communication with relevant team members.
- Maintain relationships with various internal and external stakeholders.
- Ability to coordinate large high-value projects and keep track of and successfully manage all elements on each high-value project.
- Analytical, research-driven and ability to solve problems head-on.
- Independent-thinker and resourceful
- Energetic, enthusiastic, and personable
- General business acumen
QUALIFICATIONS AND EXPERIENCE
- LLB, BCom Law or similar
- Honours Degree advantageous
- Work experience advantageous.
- Strong academic track record required.
Method of Application
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