Top Roles at Sun International

Job Description

• The Assistant Operations Controller is responsible to co-ordinate, control and record the inventory and stock control processes within the business unit, to ensure the correct governance over operational stock and operating costs, in line with Company policies and procedures and legislative requirements. 

Behavioural and Technical Competencies

• Problem-solving
• Controlling people and non-people resources
• Planning
• Developing relationships
• Checking skills / Attention to detail
• Working with information (agreements, laws, regulations, statistics)
• Reviewing / evaluating information and data
• Clerical Administration skills
• Operational Product knowledge (F&B, Housekeeping, Operating supplies & equipment)
• Cost control processes
• Stock control procedures
• SHE legislative requirements
• English Written and verbal communication skills
• Numerical skills
• Vendor Relationships
• Proficient computer skills (MS Office; Micros, IFS) 

Job Requirements

Education

• 2 Year Diploma in cost management, stock control and / or procurement. 

Experience

• 1 years’ experience in a similar position in cost control or operations control
• Experience / exposure to the hospitality industry 

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Job Description

• The Operations Controller is responsible to audit the inventory and stock control processes, report on cost control analyses, highlight and manage areas of concern and make recommendations to improve operational stock and cost efficiencies with the ultimate objective of maximising revenues in line with Company policies and procedures and legislative requirements.

Job Requirements

Core Behavioural and Technical Proficiency 

• Analytical skills
• Problem-solving
• Decision-making skills
• Controlling people and non-people resources
• Planning
• Developing relationships
• Checking skills / Attention to detail
• Working with information (agreements, laws, regulations, statistics)
• Reviewing / evaluating information and data
• Clerical Administration skills
• Client service orientation
• Operational Product knowledge (F&B)
• Housekeeping, Operating supplies & equipment)
• Cost control
• Stock control procedures
• SHE legislative requirements
• English Written and verbal communication skills
• Numerical skills
• Pricing, product analysis
• Vendor Relationships
• Proficient computer skills (MS Office; Micros, IFS)

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Job Description

• The Developing Markets Lead – Africa is responsible for enabling SunBet’s growth across developing African markets through two key mandates: leading the end-to-end operational delivery of new country launches and supporting the ongoing commercial performance of existing African markets.
• The role coordinates market entry, licensing, regulatory compliance and cross-functional delivery, while translating market intelligence and player insights into targeted commercial actions that drive player acquisition and revenue growth

Core behavioural & Technical / proficiency competencies:

Behavioural:

• Continuous Improvement
• Integrity
• Teamwork
• Collaboration
• Transparency
• Adaptability
• Problem-Solving
• Customer Centricity
• Lifelong Learning
• Respect for Diversity

Technical:

• Online Gaming & Sports Betting Industry Knowledge
• African Market Operations
• Market Entry & Launch Management
• African Gambling Regulatory Frameworks
• Gambling Licensing & Compliance
• Commercial & Market Performance Management
• CRM, VIP & Player Lifecycle Management
• Player Behaviour Data Analysis & Interpretation
• Market & Competitor Intelligence
• Player Acquisition & GGR Performance Analysis
• Cross-functional Project Management
• Payment Infrastructure, Mobile Money Networks & Gateways
• Stakeholder Management & Influence
• Strategic & Commercial Decision Making
• Report Writing, Market Briefing & Strategic Communication

Job Requirements

Qualifications:

• BCom / Business Administration Degree or equivalent
• Key Gaming Licence (NGB), where applicable

Experience:

• 8–10 years’ experience in the online gaming or sports betting industry
• Experience in African market operations, commercial management and/or product roles
• Demonstrated experience coordinating cross-functional teams towards shared commercial or project delivery outcomes
• Exposure to African market operations and regulatory environments
• Experience working with CRM, VIP, Product and/or Sportsbook teams within a commercial gaming environment
• Understanding of gambling licensing and compliance processes across African jurisdictions
• Experience interpreting player behaviour and market intelligence to support commercial decision-making
• Experience coaching and developing junior team members
• Willingness and ability to travel to operating markets as required

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Job Description

• The Senior Specialist: Organisational Change & Culture applies specialised expertise to enable successful organisational change and cultural transformation across Sun International.
• The role designs and implements change strategies, diagnoses adoption and cultural challenges, manages stakeholder engagement and develops targeted interventions that embed desired behaviours and deliver sustainable business outcomes.

Core behavioural & Technical / proficiency competencies:

Behavioural:

• Continuous Improvement
• Integrity
• Teamwork
• Collaboration
• Transparency
• Adaptability
• Problem-Solving
• Customer Centricity
• Lifelong Learning
• Respect for Diversity

Technical:

• Technical
• Organisational Change Management
• Change Management Methodologies (e.g. PROSCI, Kotter)
• Culture Assessment & Transformation
• Change Impact & Readiness Assessment
• Resistance Management
• Organisational Design Principles
• Stakeholder Engagement & Communication
• Change Communication Planning
• Training Design & Delivery
• Facilitation & Workshop Leadership
• Project Management
• People Analytics & Insights
• Data Analysis & Reporting
• Digital Adoption Strategies
• People Technology & Digital Enablement

Job Requirements

Qualifications:

• Relevant Degree in Organisational Psychology, Human Resources, Business Management or a related discipline [Required]
• PROSCI Change Management Certification or equivalent [Required]
• CCMP (Certified Change Management Professional) [Preferred]
• Postgraduate qualification in Organisational Development or Business Administration [Preferred]
• Project Management certification such as PMP or PRINCE2 [Preferred]

Experience:

• 8–10 years’ experience in organisational change management and culture transformation
• Deep specialist experience designing and implementing complex change initiatives
• Experience supporting large-scale organisational transformation
• Experience developing and implementing change management plans and interventions
• Experience conducting change impact and readiness assessments
• Experience in culture diagnostics and the design of culture interventions
• Experience developing change communication, training and resistance management interventions
• Experience partnering with senior stakeholders and business leaders to drive change adoption
• Experience using data, analytics and feedback to measure change effectiveness and adoption
• Exposure to hospitality, gaming or entertainment environments is advantageous