Trending Jobs at Lesaka Technologies

Role Overview:

• We are looking for a highly organized, energetic, and people-centric Trade Marketing Specialist to drive our brand visibility, activations, and sales support initiatives across the informal market.
• This role is logistics-heavy and field-focused, requiring someone who can coordinate promotional activations, information kiosks, branded presence, promotional staff, and events across multiple regions while ensuring strong execution on the ground.
• The ideal candidate is excellent with people, comfortable working in diverse communities, able to communicate in multiple South African languages, and passionate about finding innovative ways to reach traders, customers, and sales targets in high-traffic informal trade environments.

Key Responsibilities:

Trade Activations & Field Execution

• Plan, coordinate, and execute trade activations, roadshows, information kiosks, and in-field brand presence.
• Manage all logistics for activations including venues, permits, branding, transport, stock, and promotional staff.
• Ensure high-quality execution and brand visibility in informal trading environments.
• Conduct regular field visits to monitor and support activations.

Promotional Staff & Agency Management

• Brief, manage, and oversee promotional staff.
• Ensure staff are trained, well presented, and aligned to campaign objectives.
• Manage attendance, performance, and reporting from field teams.

Branding & Visibility Opportunities

• Identify new branding opportunities in high-traffic informal trade areas.
• Coordinate the production and placement of in-field branding (gazebos, banners, posters, kiosks, etc.).
• Ensure branding is maintained and refreshed where necessary.

Sales Support & Innovation

• Work closely with the sales team to design activations that drive sales targets.
• Develop innovative trade marketing initiatives to attract merchants and end customers.
• Support product launches and promotions through trade-focused initiatives.

Logistics & Planning

• Maintain detailed activation plans, calendars, budgets, and stock lists.
• Ensure timely delivery of all materials required for activations.

Reporting & Insights

• Compile post-activation reports with photos, insights, and performance feedback.
• Provide recommendations for improving future activations.
• Track spend vs budget and ensure cost efficiency.

Requirements:

Experience

• 3–5 years’ experience in Trade Marketing or Field Marketing
• Experience working in the informal market or township trade environments is highly advantageous.
• Experience managing promotional staff or agencies.

Skills & Competencies

• Organized with strong logistics and planning ability.
• Excellent people skills and confident working in diverse communities.
• Ability to speak multiple South African languages (highly advantageous).
• Strong problem-solving and on-the-ground decision-making ability.
• Creative thinker who can identify new opportunities for brand visibility.
• Comfortable working in the field and travelling regularly.
• Strong administrative and reporting skills.
• Ability to work under pressure and manage multiple projects simultaneously.

Personal Attributes

• Energetic and hands-on.
• Proactive and self-driven.
• Detail-oriented.
• Adaptable and resourceful in informal environments.
• Passionate about community engagement and informal trade.

Key Performance Indicators (KPIs):

• Successful execution of trade activations and events.
• Increased brand visibility in informal trading areas.
• Quality and consistency of in-field branding.
• Sales team support and contribution to sales targets.
• Efficient management of promotional staff and agencies.
• Accurate planning, budgeting, and reporting.

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ROLE PURPOSE

• The Supplier Manager: Content Procurement is responsible for managing the day-to-day relationships with content suppliers across one or more assigned categories.
• These categories may include Mobile Network Operators (MNOs) supplying airtime and data, aggregators and resellers such as bulk airtime distributors, bill payment service providers (including insurers, telecommunications companies, schools, and municipalities), prepaid electricity distributors, and voucher providers for gaming and lottery products.
• The role ensures that supplier relationships are maintained effectively, contractual terms are adhered to, and supply continuity is sustained at all times.

KEY RESPONSIBILITIES

• Manage ongoing relationships with assigned content suppliers, serving as the primary point of contact for day-to-day commercial and operational matters.
• Monitor supplier performance against agreed SLAs, pricing terms, and volume commitments, escalating issues to the Senior Manager as required.
• Support the negotiation and renewal of supplier agreements in collaboration with the Senior Manager: Content Procurement.
• Coordinate supplier onboarding activities, including documentation, compliance checks, and system configuration.
• Liaise with Stock Controllers to ensure supply levels are maintained in line with demand forecasts.
• Track and resolve supplier disputes, credit note queries, and reconciliation discrepancies.
• Maintain accurate supplier records, contract registers, and performance logs.
• Provide input into procurement reporting on supplier performance, pricing changes, and market intelligence.
• Support the commercial assessment of new supplier opportunities by gathering market data and commercial terms.

MINIMUM REQUIREMENTS

• Bachelor's degree in Commerce, Supply Chain, Business Administration, or a related field.
• Minimum 3 years' experience in supplier management, procurement, or a commercial operations role.
• Experience working with MNOs, content aggregators, or payment service providers is advantageous.
• Strong negotiation and relationship management skills.
• Proficiency in Microsoft Office and procurement or ERP systems.
• High attention to detail with strong organisational and administrative skills.

CORE COMPETENCIES

• Supplier relationship management
• Contract administration and compliance monitoring
• Negotiation and commercial awareness
• Problem-solving and issue resolution
• Attention to detail and record-keeping accuracy
• Cross-functional collaboration with stock, treasury, and pricing teams

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ROLE PURPOSE

• The Data and Financial Analyst supports the Manager: Commercial Performance and Business Intelligence in developing and maintaining the analytical outputs that drive commercial decision-making across the Commercial Intelligence function.
• The role involves working with large transactional datasets, building and maintaining dashboards, and producing financial and operational reports that give leadership real-time visibility into channel, supplier, product and content performance and profitability, stock positions, customer and supplier activity and profitability of the Commercial function at a customer, supplier, product, etc. level.
• The analyst plays a critical role in ensuring that data used across the Commercial Intelligence function is accurate, timely, and presented in a format that is actionable.

KEY RESPONSIBILITIES

• Extract, clean, and analyse large transactional datasets from multiple content categories including airtime, data, bill payments, electricity, and vouchers.
• Build and maintain Power BI, Tableau, DataStudio or equivalent dashboards that provide real-time visibility into key commercial metrics.
• Produce standard weekly, monthly, and quarterly reporting packs for the Manager: Commercial Performance and Business Intelligence and Head of Commercial Intelligence and senior stakeholders.
• Support the commercial assessment process by providing historical performance data, trend analysis, and financial modelling inputs.
• Assist in reconciling financial data between operational systems and the organisation's finance reporting environment.
• Identify data quality issues and work with technology teams to resolve upstream data problems.
• Respond to ad hoc data and analysis requests from the procurement, product, and growth management teams.

MINIMUM REQUIREMENTS

• Bachelor's degree in Data Science, Information Systems, Statistics, Finance, or a related field.
• Minimum 2 years' experience in a data analysis, financial reporting, or BI role.
• Proficiency in SQL and at least one BI platform (Power BI, Tableau, or similar).
• Intermediate to advanced proficiency in Microsoft Excel.
• Experience working with large transactional datasets in a fintech, payments, or telecoms environment is advantageous.
• Strong attention to detail with good problem-solving ability.

CORE COMPETENCIES

• Data extraction, transformation, and analysis
• BI dashboard development and maintenance
• Financial and operational reporting
• Data quality management
• Communication of insights to non-technical stakeholders
• Collaborative and proactive work ethic

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ROLE PURPOSE

• The Manager: Commercial Performance and Business Intelligence is responsible for building and maintaining the analytical infrastructure that supports commercial decision-making across the consolidated commercial and procurement functions.
• This role translates large volumes of transactional, financial, and operational data into actionable intelligence, enabling the Head of Commercial Intelligence and the broader team to make evidence-based decisions on content procurement, pricing, stock management, and customer/supplier/ product performance.
• The Manager also supports the development of dashboards, reporting frameworks, and data governance standards. This role also acts as the primary assessment gate between content acquisition and supplier/ customer approval, ensuring that no content, customer or supplier is onboarded or maintained that does not meet defined strategic and financial performance thresholds.

KEY RESPONSIBILITIES

• Design, build, and maintain BI dashboards and reporting tools that provide real-time visibility into content performance, stock levels, GP contribution, and treasury positions.
• Analyse transactional data across all content categories — airtime, data, bill payments, electricity, and vouchers — to identify trends, anomalies, and commercial opportunities.
• Provide data-driven input into the commercial assessment gate process, supporting the Procurement Manager and BIPM Executive with financial modelling and scenario analysis.
• Evaluate the financial viability of all current and proposed commercial initiatives and products — including airtime, data, bill payments, prepaid electricity, and vouchers — against GP% targets, WACC thresholds, and margin contribution benchmarks.
• Develop standardised reporting packs for weekly, monthly, and quarterly business reviews.
• Develop standardised profit and loss reports per customer, supplier, content category, etc. to drive commercial decision-making.
• Partner with the Senior Manager: Content Procurement to provide supplier performance analytics and stock utilisation and pricing insights on a regular basis.
• Maintain data integrity across all BI systems and ensure alignment with finance and operational reporting.
• Lead and develop a team of two Data / Financial Analysts.
• Champion data governance standards and work with technology teams to improve data pipelines and system integrations.
• Produce ad hoc analysis as required by the Head of Commercial Intelligence, the Pricing Manager, or senior leadership.
• Stay abreast of market trends across MNOs, aggregators, electricity distributors, and voucher providers.

MINIMUM REQUIREMENTS

• Bachelor's degree in Data Science, Information Systems, Statistics, Finance, or a related field.
• Minimum 5 years' experience in a business intelligence, data analytics, or financial reporting role.
• Proficiency in BI tools such as Power BI, Tableau, or similar platforms.
• Strong SQL skills and experience working with large transactional datasets.
• Strong experience with financial modelling, margin analysis, and cost-of-capital concepts.
• Experience in fintech, payments, telecoms, or prepaid content environments is advantageous.
• Advanced proficiency in Microsoft Excel and other Microsoft tools.
• Demonstrated ability to translate complex financial data into clear commercial recommendations.
• Demonstrated ability to present complex data insights clearly to non-technical stakeholders.

CORE COMPETENCIES

• Data visualisation and BI platform management
• Statistical and financial analysis, including financial modelling
• Data governance and quality management
• Storytelling through data for executive audiences
• Team leadership and analyst coaching
• Cross-functional collaboration with procurement, pricing, and finance teams
• Commercial gatekeeping and decision-making under ambiguity
• Attention to detail and analytical rigour
• Stakeholder influence and communication at senior level
• Market intelligence and competitive benchmarking

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Role Purpose

• The Fraud & Operational Risk Manager is responsible for executing and strengthening first-line fraud and operational risk management across the bank/fintech. The role focuses on fraud risk identification, monitoring, analytics, investigations, remediation, and control enhancement across products, channels, systems, and customer journeys.
• This position plays a critical role in protecting the organisation against fraud, financial crime, and operational losses while supporting regulatory compliance, business growth, and customer trust.

Key Responsibilities

Fraud Risk & Operational Risk Management (First Line)

• Identify, assess, and manage fraud and operational risk exposures across products, channels, systems, and processes.
• Maintain and enhance fraud risk assessments, risk and control matrices (RCMs), and fraud risk registers.
• Design, implement, and monitor preventive and detective fraud controls aligned to the organisation’s risk appetite.
• Act as a first-line risk partner to business, product, technology, and operations teams.

Fraud Monitoring & Detection

• Develop, manage, and optimise transaction monitoring rules, alerts, and fraud detection logic across core banking and digital platforms.
• Analyse fraud trends, typologies, root causes, and emerging risks.
• Review fraud alerts and support escalation, containment, and decision-making processes.

Data Analytics & Technology Enablement

• Use data analytics to identify anomalies, patterns, and fraud indicators.
• Write and optimise queries using SQL and support analytics using Python and/or Java.
• Contribute to the development and enhancement of AI and machine learning–based fraud models (rules-based, supervised and unsupervised).
• Partner with technology teams to enhance core banking systems, fraud engines, and monitoring platforms.

Investigations & Case Management

• Conduct and support fraud investigations, including transactional analysis, evidence gathering, and root cause analysis.
• Prepare investigation reports, loss assessments, and management summaries.
• Support recovery actions, internal disciplinary processes, and referrals to law enforcement where required.

Remediation & Control Enhancement

• Drive remediation actions following fraud incidents, control failures, audits, or regulatory reviews.
• Recommend and implement control improvements, system enhancements, and process changes.
• Track remediation actions to closure and report on effectiveness.

Compliance & Financial Crime

• Support compliance with FICA, AML/CFT, fraud, and financial crime regulatory requirements.
• Assist with regulatory engagements, audits, and assurance reviews related to fraud and operational risk.
• Ensure fraud risk frameworks align with regulatory expectations and internal policies.

Reporting & Stakeholder Engagement

• Produce regular fraud risk, losses, trends, and KPI reporting for senior management and governance forums.
• Present insights, findings, and recommendations to stakeholders across risk, compliance, operations, and technology.
• Contribute to fraud risk strategy, policies, standards, and procedures.

Key Competencies & Skills

Technical & Analytical Skills (preferred)

• Strong fraud risk and operational risk management capability.
• Advanced data analysis and problem-solving skills.

Proficiency in:

• SQL (required)
• Python
• Google Cloud Console
• Looker Studio
• PowerBi
• Azure
• Experience working with AI and Machine Learning concepts for fraud detection (model development, tuning, validation, or implementation).
• Strong understanding of transaction monitoring systems, fraud engines, and core banking platforms.

Risk & Fraud Expertise

• Deep understanding of fraud typologies (card fraud, digital fraud, account takeover, internal fraud, payments fraud, etc.).
• Experience designing and maintaining risk and control matrices (RCMs).
• Knowledge of banking and fintech operating models, products, and payment ecosystems.

Behavioural & Professional Skills

• Strong investigative mindset with high attention to detail.
• Ability to translate data and technical findings into clear business insights.
• Excellent stakeholder engagement and communication skills.
• Strong ownership, accountability, and ability to work independently.
• Ability to operate in fast-paced, agile, and evolving environments.

Qualifications & Experience

Minimum Requirements

• Bachelor’s degree in finance, Risk Management, Accounting, Information Systems, or a related field.
• 3–5 years’ experience in fraud risk management, operational risk, financial crime, within a bank or fintech.
• Hands-on experience with operational risk, fraud monitoring, investigations, analytics, and remediation interventions.

Advantageous

• Postgraduate qualification or professional certification in Risk, Fraud, or AML.
• Experience with fintech platforms, digital banking, or payments.
• Exposure to regulatory engagements, audits, or assurance reviews.
• Experience implementing or enhancing AI/ML-driven fraud solutions.

Key Performance Indicators (KPIs)

• Reduction in fraud losses and repeat incidents.
• Effectiveness of fraud detection and monitoring controls.
• Timely closure of investigations and remediation actions.
• Quality of fraud risk assessments, RCMs, and reporting.
• Stakeholder satisfaction and audit/regulatory outcomes.

Closing Date 16 June 2026

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Role Overview

• The Growth & Customer Success Manager is responsible for the strategic management, retention, and commercial growth of a portfolio of high-value client relationships within the EasyPay ecosystem. The role is accountable for driving sustainable revenue expansion, strengthening long-term partnerships, and ensuring the consistent delivery of an exceptional client experience across all service touchpoints.
• This role serves as the senior relationship owner for assigned strategic accounts and acts as the primary interface between clients and internal business functions. The incumbent will collaborate closely with cross-functional teams including Product, Operations, Technology, and Support to ensure seamless service delivery, operational excellence, and continuous improvement.
• The position requires strong commercial acumen, stakeholder engagement capability, and the ability to translate client needs into scalable growth opportunities that support the organisation’s strategic objectives.

Growth Manager JD

Key Responsibilities

Strategic Client Relationship Management

• Serve as the senior relationship owner for a portfolio of strategic and enterprise clients.
• Develop and maintain trusted executive-level relationships across client organisations.
• Lead structured client engagement through regular strategic reviews, performance discussions, and planning sessions.
• Act as the escalation point for client matters, ensuring timely resolution and effective communication.
• Proactively identify potential risks to client relationships and implement mitigation strategies.

Revenue Growth & Portfolio Expansion

• Drive sustainable revenue growth across the assigned portfolio through cross-selling, upselling, and product expansion initiatives.
• Identify opportunities to increase product penetration and wallet share within existing client environments.
• Support the successful rollout and adoption of new EasyPay solutions within the client base.
• Collaborate with Sales, Product, and Commercial teams to develop growth strategies aligned with client needs and organisational priorities.
• Maintain accountability for revenue performance and growth targets within the managed portfolio.

Customer Success & Client Experience

• Ensure clients realise maximum value from EasyPay solutions through proactive engagement and service optimisation.
• Lead initiatives aimed at improving client satisfaction, retention, and overall experience.
• Monitor and analyse client feedback through structured programmes such as Net Promoter Score (NPS) and service reviews.
• Identify systemic service issues and drive continuous improvement initiatives in partnership with internal teams.

Operational Governance & Service Delivery

• Provide oversight of operational performance impacting client service delivery, including transaction performance, uptime, and support responsiveness.
• Ensure compliance with contractual obligations, service level agreements (SLAs), and operational standards.
• Coordinate cross-functional resolution of service incidents and operational challenges affecting clients.
• Support service improvement initiatives that enhance reliability, efficiency, and client confidence.

Portfolio Reporting & Strategic Insights

• Monitor and report on key portfolio performance indicators, including revenue growth, client health, product adoption, and service performance.
• Develop and present structured portfolio insights to senior leadership and executive stakeholders.
• Contribute to strategic decision-making by providing data-driven insights on client behaviour, opportunities, and risks.
• Support executive reporting requirements through the preparation of performance dashboards and review materials.

Key Performance Indicators (KPIs)

Performance in this role will be measured against the following indicators:

• Client retention and portfolio stability
• Revenue growth and expansion within the assigned portfolio
• Product adoption and penetration across client organisations
• Client satisfaction metrics, including Net Promoter Score (NPS)
• Compliance with service level agreements and operational performance targets
• Client engagement and relationship strength

Qualifications & Experience

• Bachelor’s degree in Business, Commerce, Finance, Information Systems, or a related discipline.
• Minimum of 5–8 years’ experience in Customer Success, Account Management, Client Relationship Management, or Commercial Growth roles.
• Demonstrated experience managing enterprise or strategic client portfolios within fintech, payments, financial services, or technology environments.
• Proven ability to deliver measurable revenue growth through cross-selling, upselling, and product expansion strategies.
• Experience operating within complex stakeholder environments involving multiple internal and external parties.
• Strong understanding of payments ecosystems, including digital payments, prepaid solutions, bill payment platforms, or transaction-based financial services.
• Experience managing service performance within SLA-driven operational environments.
• Demonstrated capability in client risk management, escalation handling, and service recovery processes.
• Experience preparing and presenting executive-level reporting and portfolio insights.
• Exposure to customer feedback frameworks such as NPS and CX programmes.

Core Competencies

• Strategic relationship management and stakeholder engagement
• Strong commercial and revenue growth mindset
• Analytical thinking and performance reporting capability
• Executive-level communication and presentation skills
• Problem-solving and operational coordination
• Ability to manage complex client portfolios and competing priorities

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Job Description

• Lesaka is seeking an experienced and commercially minded Head of Learning & Development to establish and lead a centralised Learning & Development capability across our diverse and growing business.
• This is a unique opportunity for a hands-on leader who can balance strategic vision with practical execution. You'll play a pivotal role in driving learning effectiveness, governance, compliance, leadership development, and return on investment while partnering with business units operating within a federated structure.

What You'll Do

As Head of Learning & Development, you will:

• Develop and implement a group-wide L&D strategy aligned to business objectives
• Build governance frameworks that create consistency while supporting divisional autonomy
• Optimise learning programmes to improve effectiveness, utilisation, and cost efficiency
• Maximise skills development funding opportunities, including SETA grants, learnerships, and tax incentives
• Design and implement a scalable enterprise learning capability and shared services model
• Lead the development of a group-wide leadership development programme
• Drive utilisation and optimisation of learning technologies and HR systems
• Oversee all Skills Development compliance activities, including WSP and ATR submissions
• Lead the BBBEE Skills Development agenda and ensure audit readiness
• Partner with senior leaders, HR teams, regulatory bodies, and external providers to deliver measurable business impact

What We're Looking For

Experience & Qualifications

• 10+ years' experience in Learning & Development, including strategic and operational leadership
• Proven success managing complex learning environments within decentralised or federated organisations
• Demonstrated ability to drive learning ROI, efficiency, and business impact

Strong understanding of:

• South African Skills Development legislation
• BBBEE Skills Development requirements
• SETA processes and funding mechanisms

Key Capabilities

• Strategic thinker with a strong execution focus
• Commercially minded with a passion for value creation and cost optimisation
• Strong analytical skills with the ability to leverage data and insights
• Exceptional stakeholder management and influencing capability
• Comfortable operating in complex and evolving environments

Who You Are

We're looking for someone who is:

• A builder who enjoys creating and embedding solutions
• Equally comfortable developing strategy and executing it
• Skilled at creating structure without unnecessary bureaucracy
• Collaborative, pragmatic, and results-oriented
• An effective change leader who can influence across diverse stakeholder groups

Success in This Role Will Look Like

• A centralised L&D governance model successfully implemented
• Improved learning ROI and cost efficiencies across the business
• Increased recovery of grants and utilisation of training incentives
• A robust leadership development programme embedded across the organisation
• Accurate and timely compliance submissions
• Enhanced BBBEE Skills Development performance
• Data-driven decision-making that improves learning investment outcomes

Closing Date 16 June 2026

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Purpose of the Role:

• To coordinate, execute and manage the day-to-day delivery of marketing campaigns and internal requests across digital, field, and brand marketing. This role is the engine room of marketing execution.
• This role will report into the Divisional Marketing Manager.

Key Responsibilities:

Campaign & Project Coordination

• Take campaign briefs and turn them into actionable project plans
• Manage timelines, deliverables, and internal approvals
• Follow up with designers, agencies, printers, and suppliers
• Ensure campaigns go live on time across all channels

Content & Social Media Support

• Brief designers and videographers

Supplier & Production Management

• Source quotes from suppliers (print, branding, events, merchandise)
• Manage orders, production timelines, and deliveries
• Quality check all branded material before dispatch

Internal Marketing Requests

• Manage incoming marketing requests from different departments
• Prioritise and track all requests
• Ensure brand consistency across all outputs

Event & Activation Support

• Assist with logistics for activations, expos, store visits, and events
• Coordinate branding, stock, and promotional material

Reporting & Admin

• Maintain campaign trackers and marketing calendars
• Compile monthly marketing activity reports

Skills & Experience Required

• 2-4 years in a marketing coordination role
• Strong project management and organisational ability
• Experience working with designers, printers, and agencies
• Comfortable working across social, digital, print, and events
• Strong attention to detail and deadline-driven
• Proficient in Excel / PowerPoint / Canva
• Basic copywriting ability

Profile Fit

• Extremely organised
• Fast, responsive, proactive
• Loves checklists, trackers, and getting things done
• Comfortable with operational, hands-on work

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Role Purpose

• The National Field Manager is responsible for leading the national field strategy and execution model for 4ALL Voucher. The immediate priority is to build a reliable and measurable activation engine capable of onboarding non-trading merchants onto voucher products at a national target of 5,000 merchants per month.
• The role will lead regional managers, create field standards, drive accountability, and ensure the organisation moves from merchant onboarding to sustained voucher sales volume and ARPU growth.

Primary Mission

• Build and manage the national field operating model required to onboard and activate 5,000 non-trading merchants per month.
• Lead Regional Managers and field teams to ensure the target is achieved through quality onboarding, not superficial sign-ups.
• Create a disciplined national rhythm of planning, execution, reporting, coaching, and corrective action.
• Once the base is onboarded, shift the national field organisation towards volume growth, ARPU growth per merchant, and sustainable trading behaviour.

Key Responsibilities

• National Field Strategy: Design and implement the national merchant onboarding and activation strategy for 4ALL Voucher, with a clear target of 5,000 non-trading merchants onboarded and activated per month.
• Regional Leadership: Lead, coach, and hold Regional Managers accountable for regional activation plans, weekly execution, field team productivity, merchant quality, and performance outcomes.
• Operating Model and Standards: Create standard field processes for merchant identification, onboarding, education, branding, follow-up, activation quality, reporting, and escalation.
• Performance Management: Set regional targets, review performance weekly, identify underperforming areas quickly, and implement corrective action plans where needed.
• Merchant Activation Quality: Ensure the national focus remains on activating merchants who trade, not simply adding merchants to a database. Define what qualifies as an onboarded, activated, and trading merchant.
• Volume and ARPU Growth: After the base is onboarded, lead the shift towards growing voucher sales volume, increasing ARPU per merchant, improving repeat trading, and creating stronger productivity across the merchant base.
• Incentive and Motivation Framework: Work with leadership, Trade Marketing, and Sales to shape practical performance incentives linked to onboarding quality, volume growth, ARPU growth, and sustained merchant activity.
• Campaign Execution: Oversee national campaign execution through the regional structure, ensuring campaigns are translated into store-level action, measurable sales uplift, and clear merchant/customer call to action.
• Cross-Functional Collaboration: Work closely with Product, Trade Marketing, Sales, Operations, Data, and Finance to ensure field activity supports the wider 4ALL Voucher strategy.
• Reporting and Executive Visibility: Deliver clear weekly and monthly reporting on national onboarding progress, merchant activation, regional performance, voucher volume, ARPU trends, campaign performance, and key risks.

Role Evolution After the Base Is Onboarded

The National Field Manager will initially focus on building the national onboarding machine and ensuring regions can consistently activate non-trading merchants at scale. Once the target base has been onboarded, the role will shift towards national volume growth, ARPU uplift, productivity per merchant, and performance-based field execution.

• Move the national field team from onboarding volume to sales volume growth.
• Improve ARPU per merchant across regions through structured campaigns and field coaching.
• Develop incentive models that reward real trading behaviour and sustainable growth.
• Use regional performance data to identify where volume can be grown fastest.
• Ensure the regional teams remain focused on active trading merchants, not only total onboarded merchants.

Key Performance Indicators

• Achievement of the national target of 5,000 non-trading merchants onboarded and activated per month.
• Regional performance consistency and contribution towards national targets.
• Percentage of onboarded merchants that become active trading merchants.
• National voucher sales volume growth.
• ARPU growth per active merchant nationally and by region.
• Reduction in inactive and non-trading merchant base.
• Field team productivity and quality of execution.
• Campaign ROI and sales uplift.
• Accuracy, consistency, and usefulness of national field reporting.
• Effectiveness of volume-based and ARPU-linked incentive programmes once the base is onboarded.

Ideal Candidate Profile

• A proven national field leader who can build structure, lead through Regional Managers, and deliver measurable execution at scale.
• Strong experience in field sales, merchant acquisition, retail execution, FMCG, telco, fintech, prepaid, or informal market activation.
• Commercially sharp, highly disciplined, and comfortable managing both people and numbers.
• Understands the difference between onboarding, activation, trading behaviour, and sustainable volume growth.
• Able to operate at strategic level while staying close enough to the field to understand what is really happening on the ground.
• Capable of building a high-performance culture with clear targets, accountability, coaching, and recognition.

Minimum Requirements

• 6 to 10 years of experience in national field sales, field operations, merchant acquisition, retail execution, FMCG, fintech, prepaid, or telco environments.
• Proven experience managing Regional Managers or multiple field teams across different territories.
• Strong performance management, reporting, and execution planning experience.
• Experience working in township, informal, independent retail, or merchant-heavy environments will be advantageous.
• Valid driver’s licence and willingness to travel nationally.
• Strong Excel, dashboard, CRM, reporting, and operational planning capability.

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Role Overview

• We are seeking an experienced Lead Automation Tester to own end-to-end quality assurance across our banking and financial technology platforms. Reporting into engineering leadership, this role directs the test automation function across API, middleware, and front-end channels, ensuring the consistent delivery of secure, scalable, and high-quality solutions in a demanding financial services environment.
• The successful candidate will combine deep technical expertise in test automation with proven leadership capability and a sound understanding of banking systems, regulatory obligations, and integration-heavy architectures.
• This is a hands-on leadership role: you will set quality strategy and standards while remaining close to the frameworks, pipelines, and code that deliver them.

Key Responsibilities

• Lead the design, implementation, and maintenance of enterprise-wide test automation frameworks.
• Define and drive the quality assurance strategy across front-end, API, middleware, and backend systems.
• Develop and execute automated test scripts for web, mobile, and API-based applications.
• Partner with Business Analysts, Developers, DevOps Engineers, Product Owners, and other stakeholders to define testing requirements and quality standards.
• Oversee functional, regression, integration, system, and end-to-end testing activities.
• Ensure all testing aligns with banking compliance, security, and audit requirements.
• Manage defect tracking, root cause analysis, and reporting across the software development lifecycle.
• Mentor and guide junior and intermediate QA engineers and automation testers.
• Participate in Agile ceremonies and contribute to continuous improvement initiatives.
• Support CI/CD pipeline integration and automated deployment validation.
• Provide test metrics, reporting, and risk assessments to leadership and project stakeholders.

Technical Requirements

Essential Skills & Experience

• Minimum 5 years' experience in software testing, including at least 2 years in a lead or senior automation role.
• Demonstrable experience within banking, financial services, fintech, or payments environments.
• API testing using tools such as Postman, Rest Assured, SoapUI, and Swagger / OpenAPI.
• Front-end automation using Selenium WebDriver, Cypress, Playwright, or Robot Framework.
• Proficiency in one or more programming and scripting languages: Java, JavaScript / TypeScript, or Python.
• Hands-on experience with test frameworks including TestNG, JUnit, and Cucumber / BDD.
• Working knowledge of CI/CD tooling such as Jenkins, GitLab CI/CD, or Azure DevOps.
• Familiarity with version control systems, particularly Git.
• Experience with SQL and database validation testing.
• A strong understanding of microservices and distributed systems architecture.

Banking & Financial Domain Experience

The ideal candidate will bring exposure to:

• Digital banking platforms
• Payment gateways and transaction processing
• Core banking integrations
• Regulatory and compliance testing
• Security and authentication testing
• Financial reporting systems
• High-volume transactional environments
• Knowledge of FICA, PCI-DSS, POPIA, and AML / KYC processes will be a distinct advantage.

Qualifications

• A relevant degree or diploma in Computer Science, Information Systems, or a related field.
• ISTQB certification (advantageous).
• Additional automation or cloud certifications (beneficial).

Preferred Attributes

• Experience leading distributed or hybrid QA teams.
• Exposure to cloud platforms such as AWS or Azure.
• Experience with performance and security testing tools.
• A working understanding of DevSecOps practices.

Leadership & Personal Attributes

• Strong leadership and stakeholder management skills.
• Excellent analytical and problem-solving ability.
• Clear communication and high-quality documentation skills.
• The ability to work under pressure and manage competing priorities.
• A detail-oriented, quality-first mindset.

Measures of Success

Performance in this role will be assessed against:

• Increased automation coverage across platforms.
• Reduced manual regression testing effort.
• Improved release quality and stability.
• Faster deployment cycles with minimal production defects.
• Effective leadership and mentorship within the QA function.

Closing Date 17 June 2026

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Who we're looking for

• You're the person who keeps everything moving. While others are thinking about strategy, you're already building the timeline, briefing the creative, chasing the supplier, and making sure the campaign actually launches. You're highly organised, proactive, and you take genuine pride in execution, the kind of person who notices what needs to be done and just does it.
• This role is the connective tissue between strategy and delivery within the Lesaka Merchant Marketing team, reporting to the Head of GTM - Corporate. It's varied, fast-paced, and touches almost everything, campaigns, events, budgets, content, suppliers, and more. If you thrive on getting things done and love the satisfaction of seeing a plan come together, this one's for you.

What you will own

Marketing Administration & Operations

• You'll oversee the day-to-day administration of the marketing function, managing software licences, supplier contracts, invoicing, and payment processes. You'll monitor and reconcile marketing expenditure against budgets, provide regular financial reporting to the Head of GTM Corporate, and maintain organised records of all marketing activity, supplier agreements, campaign assets, and budget documentation.
• You'll implement and continuously improve internal workflows and processes to keep the team running efficiently, and ensure all marketing activity complies with relevant regulations including PCI, CPA, and POPIA.

Supplier & Stock Management

• You'll build and manage relationships with key marketing suppliers, ensuring timely delivery, consistent quality, and cost-effectiveness across all production.
• You'll handle end-to-end procurement, stock control, and distribution of marketing materials, branded collateral, and event assets, oversee the production process from initial brief through to final delivery, and maintain an accurate inventory of all marketing stock with proactive replenishment management ahead of campaigns and events.

Campaign Coordination & Execution

• You'll coordinate and execute integrated marketing campaigns across digital, event, and partner channels, keeping all workstreams on track, stakeholders aligned, and deadlines met.
• You'll maintain a live campaign tracker and marketing calendar that gives the Head of GTM Corporate full visibility of all active and upcoming activity, track campaign performance, compile post-campaign reports with clear metrics and recommendations, and assist in the creation of sales enablement materials and channel partner collateral packs.

Events & Brand Activations

• You'll support, coordinate, and execute brand activations, exhibitions, conferences, roadshows, and merchant-facing events end-to-end, logistics, venue management, supplier coordination, staffing plans, branded materials, and on-the-day management.
• You'll develop detailed event plans, run-of-show documents, and budget trackers for every event, work closely with Sales and Product to drive the right merchant attendance and post-event follow-up, and produce clear post-event reports covering attendance, lead generation, merchant engagement, and budget performance.

Content & Communications

• You'll develop and maintain content calendars and communications plans aligned to the division's marketing strategies and key commercial moments.
• You'll build, manage, and distribute merchant-facing and transactional email campaigns, from content development and template building through to scheduling, sending, and performance monitoring, and assist with copywriting and asset briefing for internal and external marketing use, ensuring all content is on-brand and relevant to the target merchant audience.

Creative & Brand Management

• You'll contribute to creative brainstorming and concept development for campaigns, events, and activations, prepare detailed creative briefs for the Creative team, and manage the review and approval process including stakeholder sign-off and quality control.
• You'll proactively identify any materials that need refreshing and ensure all marketing outputs are consistently on-brand and up to date.

What you bring

• A degree or diploma in Marketing, Communications, Public Relations, Journalism, or similar
• 2+ years of experience in a marketing, GTM coordination, or marketing operations role
• A proven track record of coordinating and executing marketing campaigns, events, and activations in a fast-paced, multi-stakeholder environment
• Hands-on experience managing budgets, supplier relationships, and marketing procurement processes
• Experience with email marketing platforms and CRM tools, Salesforce Marketing Cloud experience is advantageous
• Background in financial services, fintech, payments, or a merchant-facing business is preferred
• Demonstrated experience working cross-functionally across marketing, sales, and operations teams
• Exceptionally organised and detail-oriented, able to manage multiple campaigns, events, and workstreams simultaneously without losing quality or missing deadlines
• Strong written communication and copywriting skills across a range of formats and audiences
• Commercially minded with a clear understanding of how coordination and execution connects to merchant acquisition and revenue outcomes
• Proactive self-starter who identifies what needs doing and takes ownership without being asked
• Data focused, the ability to interpret campaign performance and produce clear, insightful reports
• Energetic, assertive, and composed under pressure, you stay effective when priorities shift and pace increases
• Strong understanding of POPIA, CPA, and PCI as they apply to marketing communications and data handling

Closing Date 11 June 2026