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  • Posted: Mar 21, 2025
    Deadline: Not specified
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  • We're SA's fastest-growing Chicken Franchise! More than 100 stores in less than 4 and a half years... and we're just getting started! Were on a mission to DISRUPT the fast-food industry and were growing the right flock to build our amazing brand. At Pedros, we value our People. Its the People who cook our chicken, the People who serve our chic...
    Read more about this company

     

    Team Leader (Sauce Division)

    Job Description

    • A Team Leader will lead and manage a team of individuals to accomplish specific tasks, projects, or objectives. The role entails providing guidance, support, and supervision to team members while promoting a positive and collaborative team culture.

    DUTIES AND RESPONSIBILITIES:

    • Provide clear and effective leadership to team members, setting expectations, and motivating the team to achieve targets
    • Foster a positive and collaborative team environment that encourages creativity and innovation
    • Allocate tasks and responsibilities to team members based on their skills and strengths
    • Monitor team performance and individual performance metrics
    • Collaborate with upper management to set team goals and objectives
    • Break down larger goals into achievable milestones
    • Address challenges and obstacles that arise within the team
    • Encourage creative problem-solving and decision-making among team members
    • Act as a point of contact between team members and upper management
    • Facilitate effective communication within the team and ensure that information flows seamlessly

    REQUIREMENTS:

    • Matric
    • Diploma or equivalent advantageous
    • Proven work experience within the industry
    • Experience in a supervisory role
    • Food safety and quality control experience

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    Production Supervisor

    Job Description
    DUTIES AND RESPONSIBILITIES:

    • A Production Supervisor plays a key role in managing and overseeing the production processes. They are responsible for ensuring the efficient and safe production of products, compliance with regulations, and the supervision of production staff
    • Oversee and coordinate production activities
    • Ensure production meets quality, quantity, and safety standards
    • Supervise production workers, providing guidance and support to maintain a productive and motivated team
    • Schedule work, assign tasks, and monitor employee performance
    • Maintain quality controls, measures to ensure the consistency and safety or poultry products
    • Conduct regular inspections and checks to prevent defects or contamination
    • Enforce health and safety regulations and maintain a safe work environment
    • Address and report safety concerns and incidents promptly
    • Monitor product inventory, ensuring that stock levels are adequate for production demands
    • Coordinate stock replenishment as needed
    • Ensure production equipment is properly maintained and in good working condition
    • Schedule equipment maintenance and repairs as required
    • Monitor production targets and performance metrics to achieve production efficiency and meet goals

    REQUIREMENTS: 

    • Matric
    • Diploma or equivalent – advantageous
    • Proven work experience as a production supervisor within the food industry
    • Experience in food safety audits - FSSC, HACCP, etc
    • Strong leadership and supervisory skills
    • Technical experience - Poultry knowledge, Food safety and quality control, Processing Equipment, Health and Safety regulations, Inventory Management and Production Schedulin

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    Logistics Administrator

    Job Description
    DUTIES AND RESPONSIBILITIES:

    • To serve as the primary liaison between the Distribution Centre (DC) and the various stores, ensuring the expeditious resolution of all inquiries and requests in strict accordance with the company's Standard Operating Procedures (SOPs)
    • Uphold Pedros People values and leadership principles, ensuring integration across the business and with new hires
    • Timely collection of invoices from the Accounts Department
    • Reconcile printed invoices against delivery schedule and B2B list for Finance
    • Manage Nightshift operations, batch pick slips, and double-check for accuracy
    • Facilitate trip planning, create trip sheets, allocate seals, batch driver packs, and meticulously deconstruct invoice packs. Check for stamps, signatures, and lug information, verify trip sheets, and reconcile previous day's invoices against the Invoice Handover Sheet
    • Capture customer orders/B2Bs on the sales order report and ensure timely submission
    • Monitor Store WhatsApp Groups for DC queries, promptly escalate for accurate feedback
    • Provide effective feedback on information, including Vehicle ETAs and Poultry Claim Feedback
    • Note and escalate store special requests, monitor seal pictures, and document empty lug counts. Perform relief supervisory and debrief duties as necessary
    • Manage data capture responsibilities, including Claim Tracker, Poultry Shortages Document, and A/O & E/O document updates
    • Handle administrative tasks, create ad-hoc trip sheets, file department documents, and assist with non-routine duties
    • Ensure effective communication practices by posting ETAs on store WhatsApp groups and notifying customers of delivery delays
    • Manage logistics processes, including transportation
    • Prepare shipping documents and track shipments to ensure timely delivery                        
    • Analyze logistics data to identify trends and improve efficiency
    • Coordinate with other departments to support supply chain activities               
    • Implement and maintain logistics software and systems
    • Data capturing
    • Communicate and attend to store queries
    • Schedule trucks for repairs
    • Schedule/track trips & Monitor drivers and V'as

    REQUIREMENTS: 

    • Matric
    • A bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field
    • Proven work experience as a logistics administrator or in a similar role within a distribution center
    • In-depth knowledge of logistics and supply chain processes, including transportation, inventory management, and order fulfillment
    • Proficient in using logistics and inventory management software, as well as standard office software (e.g., Microsoft Office Suite)
    • Organisational and time management skills

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    HR Generalist

    Job Description
    DUTIES AND RESPONSIBILITIES:

    • Facilitate interview and induction processes
    • Completing and collating employee documents
    • Communicating and assisting stores with HR related matters and queries
    • Assisting with disciplinary enquiries, Department of Labour & CCMA cases
    • Assist to implement and improve systems and procedures related to the HR department
    • Review HR policies and improve / adjust / align when necessary to create consistency across the Group
    • Ensure HR policies are implemented and maintained by all parties
    • Assist in training and development
    • Executing IPM

    REQUIREMENTS: 

    • Diploma in Human Resources
    • Minimum 3 years HR Generalist experience required
    • Recruitment experience 
    • Basic understanding of labor legislations 
    • Understanding of CCMA processes
    • Able to work independently
    • Organizational skills
    • Attention to detail
    • Good verbal and written communication skills

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    Training Specialist

    Job Description

    • The Training Specialist will design and implement training initiatives that align with organizational goals and enhance employee skills while promoting continuous learning. They will identify skill gaps and create effective training solutions to support employee growth.

    DUTIES & RESPONSIBILITIES:

    • Conduct training needs analyses to identify skills gaps.
    • Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers.
    • Design, facilitate and update training programs in various formats (in-person, online, blended) to suit diverse learning styles.
    • Design and facilitate soft skills, management and leadership programmes.
    • Align training with performance and talent management frameworks.
    • Facilitate leadership initiatives like mentoring and succession planning.
    • Facilitate coaching and mentoring initiatives.
    • Keep attendance and training records and registers.
    • Monitor employee performance and response to training.
    • Assist the Training Department with adhoc training tasks and projects within Pedros.
    • Assess the effectiveness of learning initiatives through feedback and performance metrics.
    • Prepare reports on training outcomes and ROI.
    • Advise management on best practices for learning and development.
    • Keeping abreast of training trends, developments and best practices.

    REQUIREMENTS:

    • Restaurant and Fast Food Service experience is essential.
    • Must have a minimum of 5 years Operations Management/ Training experience preferably in the Hospitality/ Fast Food Service.
    • Good verbal and written communication skills.
    • Organizational and time management skills.
    • Attention to detail.
    • Must be computer literate and must be able to create professional training content and material.
    • Must have own reliable vehicle and a valid driver’s license. Must be willing to travel to store sites.
    • Facilitator and Assessor (EDTP)
    • Understanding of adult learning principles and instructional design.
    • Strong facilitation, communication, and e-learning proficiency.

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    Griller

    PURPOSE:

    • To ensure that quality products are received and prepared for customers according to SOP. 

    DUTIES AND RESPONSIBILITIES:

    • Maintain cleanliness and hygiene standards according to SOP
    • Maintain food safety standards according to SOP
    • Prepare menu items according to SOP whilst maintaining speed of service
    • Provide great customer service

    REQUIREMENTS:

    • Restaurant and Fast-Food Service experience, minimum 1-year related experience required
    • Customer Service
    • Good Verbal Communication Skills
    • National Senior Certificate

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    Prepper

    PURPOSE:

    • To ensure that quality products are received and prepared for customers according to SOP. 

    DUTIES AND RESPONSIBILITIES:

    • Maintain cleanliness and hygiene standards according to SOP
    • Maintain food safety standards according to SOP
    • Prepare menu items according to SOP whilst maintaining speed of service
    • Provide great customer service

    REQUIREMENTS:

    • Restaurant and Fast-Food Service experience, minimum 1-year related experience required
    • Customer Service
    • Good Verbal Communication Skills
    • National Senior Certificate

    go to method of application »

    Coordinator

    PURPOSE:

    • To ensure that quality products are received and prepared for customers according to SOP. 

    DUTIES AND RESPONSIBILITIES:

    • Maintain cleanliness and hygiene standards according to SOP
    • Maintain food safety standards according to SOP
    • Prepare menu items according to SOP whilst maintaining speed of service
    • Provide great customer service

    REQUIREMENTS:

    • Restaurant and Fast-Food Service experience, minimum 1-year related experience required
    • Customer Service
    • Good Verbal Communication Skills
    • National Senior Certificate

    go to method of application »

    Waitron

    Job Description
    PURPOSE:

    • To ensure that quality products are received and prepared for customers according to SOP. 

    DUTIES AND RESPONSIBILITIES:

    • Maintain cleanliness and hygiene standards according to SOP
    • Maintain food safety standards according to SOP
    • Prepare menu items according to SOP whilst maintaining speed of service
    • Provide great customer service

    REQUIREMENTS:

    • Restaurant and Fast-Food Service experience, minimum 1-year related experience required
    • Customer Service
    • Good Verbal Communication Skills
    • National Senior Certificate

    go to method of application »

    Senior Store Manager - Tsakane

    Job Description
    DUTIES AND RESPONSIBILITIES:

    • Overseeing overall operation of the restaurant/ take-away
    • Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
    • Overseeing and managing stock control, purchasing and orders
    • Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
    • Maximising profitability and meeting sales and GP% targets, including motivating staff to do so
    • Managing staff including discipline and work rosters.
    • Work within a team and drive the restaurant/take-away forward
    • Ensuring compliance with health and safety regulations
    • Ensure daily opening and closing procedures are conducted at the store
    • Marketing activities – to ensure that promotion and incentive programmes are introduced at the store
    • Customer service relations management – handling of customer service complaints and ensuring complaints are handled within the required time frame
    • People management – ensure training programmes are in place for staff development and to maintain and carry out regular structured staff meetings at the store
    • Recruitment and selection – leading, training and monitoring the performance of the team in the store to increase productivity and profitability
    • Performance evaluation of staff

    REQUIREMENTS: 

    • Restaurant and Fast-Food Service experience. Minimum 3 years related experience required
    • GAAP experience and knowledge - Advantageous
    • Management skills
    • Organizational skills
    • Customer service and good verbal communication skills
    • Problem-solving skills

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