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Pick n Pay Stores Limited, through its subsidiaries and associates, operates in the retail sector on the African continent.
Pick n Pay is the quintessential family store focused on the customer. Since 1967 when consumer champion Raymond Ackerman purchased the first few stores, the Ackerman family’s vision has grown and expanded to now encompass stores...
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- Assist the buyer in compiling and executing the category plans in line with the strategy, objectives and category group guidelines on format/margin and assortment strategies. Provide day to day administrative support to optimize the performance (i.e. sales and cash margins) of the categories by being customer focused.
Minimum Requirements
- Business Related Degree
- 1-2 Years Retail experience
- Proficiency in SAP and BW, MS Outlook and MS Word
- Good Excel skills
Competencies
- Good communication skills
- Attention to detail
- Good numerical reasoning
- Organized, methodical and structured
- Providing service excellence to internal and external customers
- Ability to plan and co-ordinate a task/job realistically
- Task commitment and goal directed
- Attention to detail
- Be able to work under pressure, sense of urgency
Key Responsibilities
- To be able to collate and pull adhoc statistical and exception reports on request
- To analyse reports, investigate anomalies and take appropriate action
- Prepare vendor take-on forms and check all supporting documents
- To attend buyer’s negotiations with suppliers
- Monitor and manage execution of buying contracts and SLA’s to the DC’s
- To identify and verify PnP article data with external systems ensuring master data alignment
- To review and communicate aged and exit stock reports for buyer
- To be able to interact with relevant stakeholders on sales uplift information (indicator and stock management)
- To be able to investigate all price queries for the buyer
- To ensure all product life cycle activities are executed successfully
- Monitor performance of newly listed products and inform buyer
- Provide support to customer care teams
- To generate and analyse exception reports to ensure rebate target achieved
- Request creation of Article through the Electronic article take-on
- Maintain emergency pricing.
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- is to assist by supporting the purchasing department in acquiring goods, services, and materials necessary for business operations. They ensure that the purchasing process runs smoothly, effectively managing the administrative tasks related to buying, stock levels, and vendor relations.
Minimum Requirements
- Business Related Degree
- 6 months -2 Years Retail experience
- Proficiency in SAP and BW, MS Outlook and MS Word
- Good Excel skills
Competencies
- Good communication skills
- Attention to detail
- Good numerical reasoning
- Organized, methodical and structured
- Providing service excellence to internal and external customers
- Ability to plan and co-ordinate a task/job realistically
- Task commitment and goal directed
- Attention to detail
- Be able to work under pressure, sense of urgency
Key Responsibilities
- Prepare, process, and track purchase orders based on the company's needs.
- Ensure all purchase orders are issued on time and accurately reflect the required specifications.
- Maintain communication with suppliers and vendors to ensure timely delivery of products or services.
- Resolve any issues related to pricing, delivery, or product quality with suppliers.
- Organize and maintain accurate records of purchase orders, invoices, and receipts.
- Ensure compliance with company policies and relevant procurement regulations.
- Assist in conducting market research to find the best prices for required goods or services.
- Evaluate product options and ensure that specifications and standards are met.
- Support the evaluation of suppliers for performance and reliability.
- Prepare regular reports for management regarding procurement activities and supplier performance.
- Support other departments by ensuring timely procurement of materials or services needed for operations.
- Coordinate with logistics to ensure the smooth flow of goods from suppliers to the company.
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- To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.
Minimum requirements
- Matric Grade 12.
- Experience / training in foods retail and management of resources.
Competencies
- Customer Orientation
- Communication skills – clearly conveying message and actively listening
- Business mindedness
Key responsibilities
- Merchandising Management
- Conducts regular quality checks on merchandise
- Executes plano guide 100%
- Handles product as per SOP
- Ensures department is ready for trade by store opening time
- Identifies fast selling lines within store, and implications on margin and sales opportunities
- Ensures produce is wrapped and packed according to standards
- Ensures sufficient product available for customer demand
- Ensures compliance to hygiene, housekeeping and safe working standards
- Monitors the implementation of all promotional activities – adherence to promotional calendar
- Back up areas are kept clean and clear
- Understand customer needs and communicate these to demand planning
- Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area
- Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum
Food Safety & Hygiene
- Ensures that hygiene and housekeeping standards are maintained
- Ensures stock rotation
- Monitors the adherence to food safety and health and safety standards are maintained
- Manages non-conformances via effective corrective action
- Implements cleaning schedules and checks effective cleaning and sanitation
Customer Services Management
- Responds to customer requests
- Answers queries on out of stock - assists with replacement produce, explains time to next delivery and issues which may be affecting stock availability
- Ensures department standards are maintained, equipment is manned and in working order
Staff Management
- Communicates critical information to staff
- Set targets and activities – priorities, delegates and communicates
- Handles procedural, policy and legislative non compliance
- Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste
- Checks and amends Kronos scheduling
Administration
- Ensures that all equipment is properly maintained in effective working order
- Ensures that general maintenance standards are met
- Monitors waste, and ensures procedures are adhered to
- Monitors turnover and identifies opportunities for increasing turnover and identifies and issues or barriers to achieving budgets.
- Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer
Systems
- Gap scanning out of stocks
- Identifies, counts, and records out of stocks & over stocks
- Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning
- Processes IDTs via SAP
- Actions reduced to clear on SAP as per SOP
- Checks for electronic communications regularly during the working day
- Processes waste
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- Manages resources to ensure compliance to standards, regulations and set plans to achieve targets/deadlines
Minimum requirements
- Matric
- 2 – 4 years experience as a Supervisor
- The incumbent may also be expected to perform other duties as assigned from time to time. This position will require transferability between stores.
Competencies
- Communication
- Controls quality & standards
- Customer orientation / Passion for customer
- Delegation
- Team orientation
Key responsibilities
- Merchandise Management
- Ensures that hygiene, housekeeping and safe work standards are maintained
- Monitors adherence to merchandise/display standards
- Conducts regular quality checks on merchandise
- Checks that pricing of products are correct
- Optimises stock levels
- Ensures the safe handling of and disposal of hazardous chemicals
- Identifies possible hazards in the workplace
- Manages inventory
- Monitors quality checks on merchandise
- Checks and advises on merchandising safety and hygiene standards
- Monitors competitor developments and customer profiles
- Develops and builds supplier relationships
- Analyses category performance
Finance
- Monitors departmental gross margins and turnover and identifies deviations
- Conducts bi-annual stock take
People Management & Development
- Evaluates the performance of subordinates against agreed objectives and standards
- Monitors, assists and advises on staff performance
- Supervises staff
- Provides input into scheduling requirements for the department
Operations & Maintenance
- Ensures that all equipment is maintained in effective working order
- Ensures that equipment is operated in accordance to laid down standards
- Ensures that checks are carried out on faulty equipment before calling out relevant contractor
- Ensures that back-ups are well maintained
Shrinkage & Security
- Ensures adherence to security procedures
- Implements shrinkage control measures
- Monitors all areas of possible loss due to theft, freebagging, fraud, and/or carelessness
- Opens and locks store
- Attends to alarm call-outs
- Ensures that cash office procedures and security checks are adhered to
Administration
- Completes all relevant administration documentation
- Monitors and checks accuracy of LAN listing wit reference to incorrect barcodes and discontinued lines
- Monitors and checks that price changes are actioned daily
- Analyses stock reports
- Confirms daily rosters and follows up on deliveries
- Utilises daily stock reports
- Monitors daily/weekly turnover
Customer Service Management
- Provides customers with information on store layout, product availability and customer services
- Listens, confirms and responds to customer request for products and services
- Deals with customers who wish to return/exchange/repair goods previously purchased
- Performs front-line duty
- Handles customer complaints
Sales Promotions
- Plans and implements sales promotions
- Plans and implements the execution of in-store promotions
- Monitors the implementation of promotional activities in store
- Evaluates the success of promotional activities in-store
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- A core function of the Supply Chain Planning Manager: Fruit and Horti is to understand the strategic objectives of the business and drive the implementation of the operating plans in the planning teams.
- The Supply Chain Planning Manager is responsible to manage and guide operational planning teams by ensuring the use of standardized processes, tools and reports required to perform planning responsibilities.
- The Supply Chain Planning Manager is required to continuously focus on improving sales and waste in stores, whilst delivering projects to improve supply chain profitability.
- The Supply Chain Planning Manager must also ensure effective integration and communication with all cross-functional teams and external stakeholders and drive their teams to contribute and execute sales strategies and trade plans.
Minimum requirements
- BCOM Logistics / Degree in Quantitative Analytics / Operational Research / Industrial Engineering / Applied Mathematics
- 2+ years supply chain planning and at least 1 year within Pick n Pay
- Knowledge of IT systems and tools used for planning i.e. SAP ERP, F&R, Analysis, Power BI
- Information technology and automation knowledge
- Economics and market dynamics
- Understand cost-to-serve
- Knowledge of Commercial Strategy and budgets
- Knowledge of DC and Stores Operations
- Understanding of the processes and procedures within the division
- Sound knowledge of business/system rules used by planning teams
- Cross-functional and stakeholder collaboration
Competencies
- Understanding of the retail value chain and cost and income elements that affects profitability
- Understanding of PnP planning principles, KPIs and business impact
- Excellent analytical and problem-solving skills.
- Leadership skills with the ability to create a motivational working environment for teams
- Interpersonal relationship and communication skills
Supply Chain Profitability
- Have a good understanding of the value chain cost and income components, and the role of the SC Planning team to influence these levers
- Identify opportunities for cost reduction and implement operational changes to reduce distribution costs without negatively impacting KPI’s (waste, availability, sales)
- Identify and highlight system, process, report, and resource requirements needed for teams to action value chain efficiencies and vendor income projects
- Develop and maintain trust relationships with vendors
- Define and drive the implementation of efficiency initiatives with vendors that will result in joint financial benefit
Strategic Sales Planning
- Ensure compliance to the promo and event planning processes
- Provide guidance to teams on how to generate sales plans for each specific category
- Work with Commercial to achieve planning budgets and targets
- Escalate significant differences between sales targets, commercial sales plan, and the retail sales forecasts to Senior Planning Manager
- Track total category planning numbers and highlight risks (forecast, budgets, orders, receipts, sales)
- Provide input on promo & pricing strategies based on category performance and annualization
- Provide input on range based on sales, waste, and profitability
Strategic Operational Execution
- Provide guidance and strategic input to planners on how to execute sales plans for each specific category
- Ensure the use of standardised planning and reporting tools for accurate sales planning and execution
- Ensure teams know when to influence the forecast and ensure they are using the correct tools to accurately do so
- Track total category KPI performance, highlight risks and identify and drive the implementation of opportunities within team
- Ensure all planners use the correct tools and reports to understand root cause on poor KPI performance and implement solutions that will proactively reduce/avoid issues
Continuous Improvement & Standardisation
- Work with the planning HOD to formulate strategies that will result in improved ways of work through improved processes, planning tools, reports, and system developments
- Define and quantify the business impact of identified improvement initiatives
- Ensure successful implementation of new processes, tools, and reports in operational teams
- Proactively provide input and suggestions on improved ways of work and planning processes
- Work with the planning HOD to create an annual and quarterly operating plan with key focus areas that are aligned to the supply chain purpose and broader business strategy
Drive Improved Stakeholder Engagement
- Build & maintain good working relationships with all stakeholders
- Collaborate with the required internal stakeholders to create accurate and realistic sales plans that reflect business, category, and promotional strategies
- Work with Commercial to understand department strategies for accurate planning and execution
- Work closely with the technical team to ensure the accurate maintenance of shelf life in SAP
- Communicate with SET on store specific issues and accompany them on store visits
- Work with the New Product Development teams to ensure the timeous execution of new product launches
- Share promotional forecast with vendors as set out in the T-4 promo planning process
- Work with vendors and commercial to understand the root cause of poor strike rate and work on solutions to proactively avoid strike rate issues
Team Leadership and People Development
- Create clear direction, guidance, and support for your teams to execute the required responsibilities
- Identify training opportunities through the observation of planner performance or consultation with teams
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- To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.
Minimum Requirements
- Preferably NQF 3 Bakery qualification
- Experience as a Baker / Bakery Supervisor.
- Minimum of 3 years Baker experience
- The incumbent may also be expected to perform other duties as assigned from time to time.
- This position will require transferability between stores.
- Willing to be flexible and multi-skilled
Competencies
- Management skills - Ability to Monitor and develop other’s performance. Acknowledges good performance, confronts and corrects poor performance
- Problem solving skills - Ability to solve new/unfamiliar problems by generating workable solutions
- Time Management skills - Ability to identify/prioritise urgent matters and attend to them immediately
Key Responsibilities
- Ensure that hygiene, housekeeping and safe working standards are maintained (floor and back-up); security procedures are adhered to; and that services and products are provided to customers in the above manner by all bakery staff
- Plan and co-ordinate daily, weekly and monthly production of all Bakery products according to company specifications
- Order and manage stock effectively
- Follow up and control expenses according to laid down standards
- Ensure that all admin procedures are complied with and completed on time (including scheduling of staff, leave requests, pricing, costs etc)
- Conduct regular quality checks
- Prevent wastage/shrinkage/damages
- Ensure that all administration is completed accurately and timeously
- Analyse, maintain and update relevant information/documentation, take required action when necessary
- Approach and advise customers on the product, listen to customers’ requests, provide the required product or services.
- Analyse profitability of department, make recommendations or take required actions
- Manage employees to ensure standards are maintained by competent, motivated employees
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- To ensure product range, product specification, quality, packaging and food safety requirements are adhered to.
Minimum Requirements
- Food Technologist diploma or post graduate degree with 3-5 years’ experience in the relevant food related field
- Strong understanding of production and category-specific legislation
- Ability to integrate food safety aspects into product development process
- Must be familiar with the applicable regulations (DoH); Standards (SANS) and industry related guidelines (CFA)
- Must be computer literate (MS Office Programme)
- Experience in auditing will be an added advantage
- Must be familiar with R146 Labelling act to be able to complete packaging briefs
Competencies
- Ability to constantly identify discrepancies, inconsistencies and mistakes.
- Controls Quality and Standards
- Results Orientation/Drive
- Initiative
- Be able to gather reviews and interprets information to identify trends, draw conclusions and generate appropriate responses
- Need to be able to work systematic, thorough and independently
- Ability to work together in a spirit of co-operation and teamwork
- Able to establish and maintain relationships with all stakeholders
- Always searches for improvement in order to achieve better results through new ideas, methods and approaches
- Positively influences the opinions, attitudes and behavior of others
Key Responsibilities
- Assist with new product developments through factory trials, product analysis (chemical, microbiological and physical analysis)
- Building Supplier relationships & verifying suppliers’ adherence to regulations, standards and PnP requirements
- Effective management of product and packaging information in terms of accuracy, relevance, availability and adherence by suppliers to specifications, regulations and PnP standards
- Ensure that quality standards are being maintained at all stages of the supply chain
- Product Quality and Food Safety Management
- Ensure that product range remains up to date & relevant to industry and stay up to date with industry trends
- Search for improvement in order to achieve better results through new ideas, methods and approaches
- Effective management of product specifications in terms of accuracy, relevance, availability and adherence by vendors
- Maintain an organized category through time management, effective administration & saving onto SharePoint
- Attend supplier meetings with buyers, providing supplier product or facility information
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Minimum Requirements
- Relevant Degree/Diploma in
- Consumer Science
- Food Technology
Competencies
- Attention to Detail
- Problem-Solving
- Technical Skills
- Communication Skills
- Analytical Skills:
- Time Management:
Key Responsibilities
- Candidates need to demonstrate professional values and attitudes, and the ability to integrate acumen and technical competence with each area.
- By enabling you to gain some valuable experience across a range of disciplines, our development opportunities will also ensure you achieve the professional and personal experience required to further your career and reach your full potential.
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- manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.
- This position serves as a valuable opportunity for career advancement toward becoming a Bakery Manager.
- Must be a qualified baker
- Minimum of 2 years in a supervisory position advantageous
Competencies
- Achieving results through others
- Plan, organize and follow up on activities and plans
- Adhere to standards and policies
- Customer Orientation
- Communication skills – clearly conveying message and actively listening
- Business mindedness
- Bakery Skills
- Production Planning
Merchandising Management
- Conducts regular quality checks on merchandise
- Executes plano guide 100%
- Handles product as per SOP
- Ensures products are produced according to recipe specifications
- Ensures department is ready for trade by store opening time
- Identifies fast selling lines within store, and implications on margin and sales opportunities
- Ensures product is wrapped and packed according to standards
- Ensures sufficient product available for customer demand
- Ensures compliance to hygiene, housekeeping and safe working standards
- Monitors the implementation of all promotional activities – adherence to promotional calendar
- Back up areas are kept clean and clear
- Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area
- Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum
Food Safety & Hygiene
- Ensures that hygiene and housekeeping standards are maintained
- Ensures stock rotation
- Monitors the adherence to food safety and health and safety standards are maintained
- Manages Non-Conformances via effective corrective action
- Implements cleaning schedules and checks effective cleaning and sanitation
- Recording of Food Safety Daily Checklist
Customer Services Management
- Responds to customer requests
- Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability
- Ensures department standards are maintained; equipment is manned and in working order
Staff Management
- Communicates critical information to staff
- Set targets and activities – priorities, delegates and communicates
- Handles procedural, policy and legislative noncompliance
- Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste
- Checks and amends Kronos scheduling
- Coaches staff
Administration
- Ensures that all equipment is properly maintained in effective working order
- Ensures that general maintenance standards are met
- Monitors waste, and ensures procedures are adhered to
- Monitors turnover and identifies opportunities for increasing turnover and identifies and issues or barriers to achieving budgets.
- Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer
Systems
- Gap scanning out of stocks
- Identifies, counts, and records out of stocks & over stocks
- Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning
- Processes IDTs via SAP
- Actions reduced to clear on SAP as per SOP
- Checks for electronic communications regularly during the working day
- Processes waste
- Ensure PID’s are counted correctly as per the National P & L schedule
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- Ensure compliance to General Merchandise standards, regulations and set plans to achieve targets/ deadlines.
- Grade 10 (Grade 12 Advantageous)
- 2- 3 years retail experience an added advantage
- Ability to communicate in English
- Must be able to pass given assessments at the required level
- Must be successful in competency based interviews
- Must be flexible and willing to be transferred between stores
- Must be willing to give authorization for a full credit and criminal check
- Must have a valid South African ID (attach copy to application)
- Being customer minded by seeing situations through the eyes of the customer and responding positively
- Excellent communication skills by listening attentively, responding appropriately and talking in a clear, understandable manner
- Display a sense of urgency in constantly striving to complete tasks in the shortest possible time
- Perform routine tasks at a constant high standard
- Develop self by constantly looking for opportunities to improve/grow self
- Willing to be flexible and multi-skilled
- Able to work shifts to meet operational requirements
- Physically demanding
- Ensure that hygiene, housekeeping and safe working standards are maintained (Floor and back-up)
- Ensure that security procedures are adhered to.
- Ensure that merchandise/display standards are adhered to.
- Conduct regular quality checks, ensure that stock is rotated. Damaged/expired stock is removed.
- Prevent wastage/shrinkage/damages
- Check correct pricing e.g. labels
- Approach and advise customers on the product, listen to customers’ requests, provide the required product or services and handle customers in a courteous and business-like manner.
go to method of application »
- Ensure and maintain required standards when packaging purchased goods at point of sale.
- 2- 3 years retail experience an added advantage
- Ability to communicate in English
- Must be able to pass given assessments at the required level
- Must be successful in competency based interviews
- Must be flexible and willing to be transferred between stores
- Must be willing to give authorization for a full credit and criminal check
- Must have a valid South African ID (attach copy to application)
- Being customer minded by seeing situations through the eyes of the customer and responding positively
- Excellent communication skills by listening attentively, responding appropriately and talking in a clear, understandable manner
- Display a sense of urgency in constantly striving to complete tasks in the shortest possible time
- Perform routine tasks at a constant high standard
- Develop self by constantly looking for opportunities to improve/grow self
- Willing to be flexible and multi-skilled
- Able to work shifts to meet operational requirements
- Physically demanding
- Pack purchased goods into checkout bags and trolleys according to the required standard
- Use of detergents and cleaning materials/chemicals
- Being customer minded by seeing situations through the eyes of the customer and responding positively
- Excellent communication skills by listening attentively, responding appropriately and talking in a clear, understandable manner
- Display a sense of urgency in constantly striving to complete tasks in the shortest possible time
- Perform routine tasks at a constant high standard
- Develop self by constantly looking for opportunities to improve/grow self
- Willing to be flexible and multi-skilled
- Able to work shifts to meet operational requirements
go to method of application »
- To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.
- This position serves as a valuable opportunity for career advancement toward becoming a Bakery Manager.
- Must be a qualified baker
- Minimum of 2 years in a supervisory position advantageous
Competencies
- Achieving results through others
- Plan, organize and follow up on activities and plans
- Adhere to standards and policies
- Customer Orientation
- Communication skills – clearly conveying message and actively listening
- Business mindedness
- Bakery Skills
- Production Planning
Merchandising Management
- Conducts regular quality checks on merchandise
- Executes plano guide 100%
- Handles product as per SOP
- Ensures products are produced according to recipe specifications
- Ensures department is ready for trade by store opening time
- Identifies fast selling lines within store, and implications on margin and sales opportunities
- Ensures product is wrapped and packed according to standards
- Ensures sufficient product available for customer demand
- Ensures compliance to hygiene, housekeeping and safe working standards
- Monitors the implementation of all promotional activities – adherence to promotional calendar
- Back up areas are kept clean and clear
- Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area
- Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum
Food Safety & Hygiene
- Ensures that hygiene and housekeeping standards are maintained
- Ensures stock rotation
- Monitors the adherence to food safety and health and safety standards are maintained
- Manages Non-Conformances via effective corrective action
- Implements cleaning schedules and checks effective cleaning and sanitation
- Recording of Food Safety Daily Checklist
Customer Services Management
- Responds to customer requests
- Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability
- Ensures department standards are maintained; equipment is manned and in working order
Staff Management
- Communicates critical information to staff
- Set targets and activities – priorities, delegates and communicates
- Handles procedural, policy and legislative noncompliance
- Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste
- Checks and amends Kronos scheduling
- Coaches staff
Administration
- Ensures that all equipment is properly maintained in effective working order
- Ensures that general maintenance standards are met
- Monitors waste, and ensures procedures are adhered to
- Monitors turnover and identifies opportunities for increasing turnover and identifies and issues or barriers to achieving budgets.
- Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer
Systems
- Gap scanning out of stocks
- Identifies, counts, and records out of stocks & over stocks
- Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning
- Processes IDTs via SAP
- Actions reduced to clear on SAP as per SOP
- Checks for electronic communications regularly during the working day
- Processes waste
- Ensure PID’s are counted correctly as per the National P & L schedule
go to method of application »
- Manages resources to ensure compliance to standards, regulations and set plas to achieve targets/deadlines.
- Ensure that hygiene, housekeeping and safe working standards are maintained.
- Grade 12
- 2- 3 years retail experience an added advantage
- Ability to communicate in English
- Must be able to pass given assessments at the required level
- Must be successful in competency based interviews
- Must be flexible and willing to be transferred between stores
- Must be willing to give authorization for a full credit and criminal check
- Must have a valid South African ID (attach copy to application)
- Being customer minded by seeing situations through the eyes of the customer and responding positively
- Excellent communication skills by listening attentively, responding appropriately and talking in a clear, understandable manner
- Good numerical skills
- Display a sense of urgency in constantly striving to complete tasks in the shortest possible time
- Perform routine tasks at a constant high standard
- Develop self by constantly looking for opportunities to improve/grow self
- Willing to be flexible and multi-skilled
- Able to work shifts to meet operational requirements
- Attention to detail.
- Stack and store products in a safe and tidy manner.
- Merchandise products according to laid down standards.
- Correctly price random weight/loose selling items.
- Check quality, rotate stock, remove expired stock.
- Prevent wastage/shrinkage/damages.
- Check temperatures/maintain the cold chain (if applicable).
- Adhere to and maintain security procedures.
- Operate and clean equipment according to laid down standards.
- Approach and advise customers on the product, listen to customers' requests, provide the required product or services and handle customers in a courteous and business-like manner.
- Process all customer orders according to the correct procedures an service standards.
- Promote products.
go to method of application »
- Ensure all meals are displayed and served according to recipe and quantity specifications and ensure that hygiene, housekeeping and safe working standards are maintained.
- Grade 12
- 2- 3 years retail experience an added advantage
- Ability to communicate in English
- Must be able to pass given assessments at the required level
- Must be successful in competency based interviews
- Must be flexible and willing to be transferred between stores
- Must be willing to give authorization for a full credit and criminal check
- Must have a valid South African ID (attach copy to application)
- Being customer minded by seeing situations through the eyes of the customer and responding positively
- Excellent communication skills by listening attentively, responding appropriately and talking in a clear, understandable manner
- Display a sense of urgency in constantly striving to complete tasks in the shortest possible time
- Perform routine tasks at a constant high standard
- Develop self by constantly looking for opportunities to improve/grow self
- Willing to be flexible and multi-skilled
- Able to work shifts to meet operational requirements
- Ensure all meals are served according to recipe and quantity specifications
- Display meals according to laid down standards
- Process all customer orders according to the correct procedures and service standards
- Prevent wastage/shrinkage/damages
- Check correct pricing eg. Labels/display
- Check quality, rotate stock, remove expired stock
- Operate and clean equipment according to laid down standards
- Maintain hygiene, housekeeping and safe working standards (floor and back-up)
- Adhere to and maintain security procedures
- Approach and advise customers on the product, listen to customers’ requests, provide the required product or services and handle customers in a courteous and professional manner
- Promote products
go to method of application »
- Manages resources to ensure compliance to standards, regulations and set plas to achieve targets/deadlines.
- Ensure that hygiene, housekeeping and safe working standards are maintained.
- Being customer minded by seeing situations through the eyes of the customer and responding positively
- Excellent communication skills by listening attentively, responding appropriately and talking in a clear, understandable manner
- Good numerical skills
- Display a sense of urgency in constantly striving to complete tasks in the shortest possible time
- Perform routine tasks at a constant high standard
- Develop self by constantly looking for opportunities to improve/grow self
- Willing to be flexible and multi-skilled
- Able to work shifts to meet operational requirements
- Attention to detail.
- Stack and store products in a safe and tidy manner.
- Merchandise products according to laid down standards.
- Correctly price random weight/loose selling items.
- Check quality, rotate stock, remove expired stock.
- Prevent wastage/shrinkage/damages.
- Check temperatures/maintain the cold chain (if applicable).
- Adhere to and maintain security procedures.
- Operate and clean equipment according to laid down standards.
- Approach and advise customers on the product, listen to customers' requests, provide the required product or services and handle customers in a courteous and business-like manner.
- Process all customer orders according to the correct procedures an service standards.
- Promote products.
go to method of application »
- Ensure and maintain required standards when packaging purchased goods at point of sale.
- Grade 12
- 2- 3 years retail experience an added advantage
- Ability to communicate in English
- Must be able to pass given assessments at the required level
- Must be successful in competency based interviews
- Must be flexible and willing to be transferred between stores
- Must be willing to give authorization for a full credit and criminal check
- Must have a valid South African ID (attach copy to application)
- Being customer minded by seeing situations through the eyes of the customer and responding positively
- Excellent communication skills by listening attentively, responding appropriately and talking in a clear, understandable manner
- Display a sense of urgency in constantly striving to complete tasks in the shortest possible time
- Perform routine tasks at a constant high standard
- Develop self by constantly looking for opportunities to improve/grow self
- Willing to be flexible and multi-skilled
- Able to work shifts to meet operational requirements
- Physically demanding
- Pack purchased goods into checkout bags and trolleys according to the required standard
- Use of detergents and cleaning materials/chemicals
- Being customer minded by seeing situations through the eyes of the customer and responding positively
- Excellent communication skills by listening attentively, responding appropriately and talking in a clear, understandable manner
- Display a sense of urgency in constantly striving to complete tasks in the shortest possible time
- Perform routine tasks at a constant high standard
- Develop self by constantly looking for opportunities to improve/grow self
- Willing to be flexible and multi-skilled
- Able to work shifts to meet operational requirements
go to method of application »
- To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.
- This position serves as a valuable opportunity for career advancement toward becoming a Bakery Manager.
- Must be a qualified baker
- Minimum of 2 years in a supervisory position advantageous
Competencies
- Achieving results through others
- Plan, organize and follow up on activities and plans
- Adhere to standards and policies
- Customer Orientation
- Communication skills – clearly conveying message and actively listening
- Business mindedness
- Bakery Skills
- Production Planning
Merchandising Management
- Conducts regular quality checks on merchandise
- Executes plano guide 100%
- Handles product as per SOP
- Ensures products are produced according to recipe specifications
- Ensures department is ready for trade by store opening time
- Identifies fast selling lines within store, and implications on margin and sales opportunities
- Ensures product is wrapped and packed according to standards
- Ensures sufficient product available for customer demand
- Ensures compliance to hygiene, housekeeping and safe working standards
- Monitors the implementation of all promotional activities – adherence to promotional calendar
- Back up areas are kept clean and clear
- Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area
- Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum
Food Safety & Hygiene
- Ensures that hygiene and housekeeping standards are maintained
- Ensures stock rotation
- Monitors the adherence to food safety and health and safety standards are maintained
- Manages Non-Conformances via effective corrective action
- Implements cleaning schedules and checks effective cleaning and sanitation
- Recording of Food Safety Daily Checklist
Customer Services Management
- Responds to customer requests
- Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability
- Ensures department standards are maintained; equipment is manned and in working order
Staff Management
- Communicates critical information to staff
- Set targets and activities – priorities, delegates and communicates
- Handles procedural, policy and legislative noncompliance
- Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste
- Checks and amends Kronos scheduling
- Coaches staff
Administration
- Ensures that all equipment is properly maintained in effective working order
- Ensures that general maintenance standards are met
- Monitors waste, and ensures procedures are adhered to
- Monitors turnover and identifies opportunities for increasing turnover and identifies and issues or barriers to achieving budgets.
- Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer
Systems
- Gap scanning out of stocks
- Identifies, counts, and records out of stocks & over stocks
- Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning
- Processes IDTs via SAP
- Actions reduced to clear on SAP as per SOP
- Checks for electronic communications regularly during the working day
- Processes waste
- Ensure PID’s are counted correctly as per the National P & L schedule
go to method of application »
- To prepare or wrap products according to specifications/standards and maintain hygiene, housekeeping and safe working standards (floor and back-up).
- Matric/Grade 12 (attach certified copy to application
- 2 – 4 years experience in fresh foods retail with an understanding of processes and procedures.
- Assertive
- Attention to detail
- Communicate
- Conscientious (by the book)
- Customer minded
- Monitor and develop other’s performance
- Sense of urgency
- Team player
- Thorough/accurate
- Stack and store products in a safe and tidy manner.
- Merchandise products according to laid down standards.
- Correctly price random weight/loose selling items.
- Check correct pricing eg. labels.
- Check quality, rotate stock, remove expired stock.
- Prevent wastage/shrinkage/damages
- Check temperatures/maintain the cold chain (if applicable)
- Adhere to and maintain security preocedures
- Operate and clean equipment according to laid down standards
- Approach and advise customers on teh product, listen to customers' requests, provide the required product and services and handle customers in a courteious and business-like manner.
- Process all customer orders according to the correct procedures and service standards.
- Promote products
go to method of application »
- Ensure compliance to General Merchandise standards, regulations and set plans to achieve targets/ deadlines.
- Grade 10 (Grade 12 Advantageous)
- 2- 3 years retail experience an added advantage
- Ability to communicate in English
- Must be able to pass given assessments at the required level
- Must be successful in competency based interviews
- Must be flexible and willing to be transferred between stores
- Must be willing to give authorization for a full credit and criminal check
- Must have a valid South African ID (attach copy to application)
- Being customer minded by seeing situations through the eyes of the customer and responding positively
- Excellent communication skills by listening attentively, responding appropriately and talking in a clear, understandable manner
- Display a sense of urgency in constantly striving to complete tasks in the shortest possible time
- Perform routine tasks at a constant high standard
- Develop self by constantly looking for opportunities to improve/grow self
- Willing to be flexible and multi-skilled
- Able to work shifts to meet operational requirements
- Physically demanding
- Ensure that hygiene, housekeeping and safe working standards are maintained (Floor and back-up)
- Ensure that security procedures are adhered to.
- Ensure that merchandise/display standards are adhered to.
- Conduct regular quality checks, ensure that stock is rotated. Damaged/expired stock is removed.
- Prevent wastage/shrinkage/damages
- Check correct pricing e.g. labels
- Approach and advise customers on the product, listen to customers’ requests, provide the required product or services and handle customers in a courteous and business-like manner.
go to method of application »
- To merchandise and pack products according to laid down standards and maintain hygiene, housekeeping and safe working standards (floor/back-up/warehouse).
- Grade 10 (Grade 12 Advantageous)
- 2- 3 years retail experience an added advantage
- Ability to communicate in English
- Must be able to pass given assessments at the required level
- Must be successful in competency based interviews
- Must be flexible and willing to be transferred between stores
- Must be willing to give authorization for a full credit and criminal check
- Must have a valid South African ID (attach copy to application)
- Being customer minded by seeing situations through the eyes of the customer and responding positively
- Excellent communication skills by listening attentively, responding appropriately and talking in a clear, understandable manner
- Display a sense of urgency in constantly striving to complete tasks in the shortest possible time
- Perform routine tasks at a constant high standard
- Develop self by constantly looking for opportunities to improve/grow self
- Willing to be flexible and multi-skilled
- Able to work shifts to meet operational requirements
- Physically demanding
- Stack and store products in a safe and tidy manner
- Merchandise products according to laid down standards
- Check quality, rotate stock, remove expired stock.
- Prevent wastage/shrinkage/damages
- Adhere to and maintain security procedures
- Operate and clean equipment according to laid down standards
- Respond to customers’ queries in courteous manner
- Off load trucks.
go to method of application »
- Ensure compliance to General Merchandise standards, regulations and set plans to achieve targets/ deadlines.
- Grade 10 (Grade 12 Advantageous)
- 2- 3 years retail experience an added advantage
- Ability to communicate in English
- Must be able to pass given assessments at the required level
- Must be successful in competency based interviews
- Must be flexible and willing to be transferred between stores
- Must be willing to give authorization for a full credit and criminal check
- Must have a valid South African ID (attach copy to application)
- Being customer minded by seeing situations through the eyes of the customer and responding positively
- Excellent communication skills by listening attentively, responding appropriately and talking in a clear, understandable manner
- Display a sense of urgency in constantly striving to complete tasks in the shortest possible time
- Perform routine tasks at a constant high standard
- Develop self by constantly looking for opportunities to improve/grow self
- Willing to be flexible and multi-skilled
- Able to work shifts to meet operational requirements
- Physically demanding
- Ensure that hygiene, housekeeping and safe working standards are maintained (Floor and back-up)
- Ensure that security procedures are adhered to.
- Ensure that merchandise/display standards are adhered to.
- Conduct regular quality checks, ensure that stock is rotated. Damaged/expired stock is removed.
- Prevent wastage/shrinkage/damages
- Check correct pricing e.g. labels
- Approach and advise customers on the product, listen to customers’ requests, provide the required product or services and handle customers in a courteous and business-like manner.
go to method of application »
- Ensure compliance to General Merchandise standards, regulations and set plans to achieve targets/ deadlines.
- Grade 10 (Grade 12 Advantageous)
- 2- 3 years retail experience an added advantage
- Ability to communicate in English
- Must be able to pass given assessments at the required level
- Must be successful in competency based interviews
- Must be flexible and willing to be transferred between stores
- Must be willing to give authorization for a full credit and criminal check
- Must have a valid South African ID (attach copy to application)
- Being customer minded by seeing situations through the eyes of the customer and responding positively
- Excellent communication skills by listening attentively, responding appropriately and talking in a clear, understandable manner
- Display a sense of urgency in constantly striving to complete tasks in the shortest possible time
- Perform routine tasks at a constant high standard
- Develop self by constantly looking for opportunities to improve/grow self
- Willing to be flexible and multi-skilled
- Able to work shifts to meet operational requirements
- Physically demanding
- Ensure that hygiene, housekeeping and safe working standards are maintained (Floor and back-up)
- Ensure that security procedures are adhered to.
- Ensure that merchandise/display standards are adhered to.
- Conduct regular quality checks, ensure that stock is rotated. Damaged/expired stock is removed.
- Prevent wastage/shrinkage/damages
- Check correct pricing e.g. labels
- Approach and advise customers on the product, listen to customers’ requests, provide the required product or services and handle customers in a courteous and business-like manner.
go to method of application »
- Ensure all meals are displayed and served according to recipe and quantity specifications and ensure that hygiene, housekeeping and safe working standards are maintained.
- Grade 12
- 2- 3 years retail experience an added advantage
- Ability to communicate in English
- Must be able to pass given assessments at the required level
- Must be successful in competency based interviews
- Must be flexible and willing to be transferred between stores
- Must be willing to give authorization for a full credit and criminal check
- Must have a valid South African ID (attach copy to application)
- Being customer minded by seeing situations through the eyes of the customer and responding positively
- Excellent communication skills by listening attentively, responding appropriately and talking in a clear, understandable manner
- Display a sense of urgency in constantly striving to complete tasks in the shortest possible time
- Perform routine tasks at a constant high standard
- Develop self by constantly looking for opportunities to improve/grow self
- Willing to be flexible and multi-skilled
- Able to work shifts to meet operational requirements
- Ensure all meals are served according to recipe and quantity specifications
- Display meals according to laid down standards
- Process all customer orders according to the correct procedures and service standards
- Prevent wastage/shrinkage/damages
- Check correct pricing eg. Labels/display
- Check quality, rotate stock, remove expired stock
- Operate and clean equipment according to laid down standards
- Maintain hygiene, housekeeping and safe working standards (floor and back-up)
- Adhere to and maintain security procedures
- Approach and advise customers on the product, listen to customers’ requests, provide the required product or services and handle customers in a courteous and professional manner
- Promote products
go to method of application »
- Ensure compliance to General Merchandise standards, regulations and set plans to achieve targets/ deadlines.
- Grade 10 (Grade 12 Advantageous)
- 2- 3 years retail experience an added advantage
- Ability to communicate in English
- Must be able to pass given assessments at the required level
- Must be successful in competency based interviews
- Must be flexible and willing to be transferred between stores
- Must be willing to give authorization for a full credit and criminal check
- Must have a valid South African ID (attach copy to application)
- Being customer minded by seeing situations through the eyes of the customer and responding positively
- Excellent communication skills by listening attentively, responding appropriately and talking in a clear, understandable manner
- Display a sense of urgency in constantly striving to complete tasks in the shortest possible time
- Perform routine tasks at a constant high standard
- Develop self by constantly looking for opportunities to improve/grow self
- Willing to be flexible and multi-skilled
- Able to work shifts to meet operational requirements
- Physically demanding
- Ensure that hygiene, housekeeping and safe working standards are maintained (Floor and back-up)
- Ensure that security procedures are adhered to.
- Ensure that merchandise/display standards are adhered to.
- Conduct regular quality checks, ensure that stock is rotated. Damaged/expired stock is removed.
- Prevent wastage/shrinkage/damages
- Check correct pricing e.g. labels
- Approach and advise customers on the product, listen to customers’ requests, provide the required product or services and handle customers in a courteous and business-like manner.
go to method of application »
- Manages resources to ensure compliance to standards, regulations and sets plans to achieve targets/deadlines.
Minimum Requirements
- Grade 12
- 2-4 years relevant retail / inventory experience
Competencies
- Create, read and interpret reports
- Achieving results through others
- Plan, organize and follow up on activities and plans
- Good personal communications skills
- Adhere to standards, procedures and policies
- Customer Orientation
- Communication skills – clearly conveying message and actively listening
- Business mindedness
Key Responsibilities
Merchandising Management:
- Executes plano guide 100%
- Rotates stock as per policy/SOP on sales floor and back up area
- Throughout day ensures department merchandising and cleanliness standards are maintained.
- Follows standards set down for promotional space
- Follows promotions communications'
- Ensures back up area standards maintained at all times - all stock represented on floor
- Elevates any continuing stock issues to Store Manager
- Ensure department follows H&S standards and processes as per SOP.
- Understand customer needs and communicate these to demand planning
Systems Management:
- Gap scanning out of stocks
- Identifies, counts, and records out of stocks & over stocks
- Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and
- Sending to Demand Planning
- Processes IDTs via SAP
- Actions reduced to clear on SAP as per SOP
- Checks for electronic communications regularly during the working day
Customer Services Management:
- Handles customer complaints and special customer requests
- Advises customers on products
People Management & Development:
- Evaluates the performance of direct reports against agreed objectives and standards
- Reviews staffing requirements and provides input into staff scheduling
- Keeps staff informed of new initiatives, store and department performance
- Keeps staff motivated
- Identifies training needs
- Coaches staff and management
Finance & Administration:
- Ensures that all equipment is properly maintained in effective working order
- Ensures that general maintenance standards are met
- Follows up and controls departmental expenses
- Monitors results and investigates deviations to budget.
- Monitors waste, and ensures procedures are adhered to
go to method of application »
- To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.
- This position serves as a valuable opportunity for career advancement toward becoming a Bakery Manager.
- Must be a qualified baker
- Minimum of 2 years in a supervisory position advantageous
Competencies
- Achieving results through others
- Plan, organize and follow up on activities and plans
- Adhere to standards and policies
- Customer Orientation
- Communication skills – clearly conveying message and actively listening
- Business mindedness
- Bakery Skills
- Production Planning
Merchandising Management
- Conducts regular quality checks on merchandise
- Executes plano guide 100%
- Handles product as per SOP
- Ensures products are produced according to recipe specifications
- Ensures department is ready for trade by store opening time
- Identifies fast selling lines within store, and implications on margin and sales opportunities
- Ensures product is wrapped and packed according to standards
- Ensures sufficient product available for customer demand
- Ensures compliance to hygiene, housekeeping and safe working standards
- Monitors the implementation of all promotional activities – adherence to promotional calendar
- Back up areas are kept clean and clear
- Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area
- Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum
Food Safety & Hygiene
- Ensures that hygiene and housekeeping standards are maintained
- Ensures stock rotation
- Monitors the adherence to food safety and health and safety standards are maintained
- Manages Non-Conformances via effective corrective action
- Implements cleaning schedules and checks effective cleaning and sanitation
- Recording of Food Safety Daily Checklist
Customer Services Management
- Responds to customer requests
- Answers queries on out of stock - assists with replacement products, explains time to next delivery
- and issues which may be affecting stock availability
- Ensures department standards are maintained; equipment is manned and in working order
Staff Management
- Communicates critical information to staff
- Set targets and activities – priorities, delegates and communicates
- Handles procedural, policy and legislative noncompliance
- Attends monthly regional meetings - take information back to staff - responds to queries on
- turnover/waste
- Checks and amends Kronos scheduling
- Coaches staff
Administration
- Ensures that all equipment is properly maintained in effective working order
- Ensures that general maintenance standards are met
- Monitors waste, and ensures procedures are adhered to
- Monitors turnover and identifies opportunities for increasing turnover, and identifies and issues or
- barriers to achieving budgets.
- Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer
Systems
- Gap scanning out of stocks
- Identifies, counts, and records out of stocks & over stocks
- Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning
- Processes IDTs via SAP
- Actions reduced to clear on SAP as per SOP
- Checks for electronic communications regularly during the working day
- Processes waste
- Ensure PID’s are counted correctly as per the National P & L schedule
Method of Application
Use the link(s) below to apply on company website.
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