Vacancies at Anglo American

KEY TASKS

• The Administration Services Administrator is responsible for the execution of tasks, processes and resolving queries in a manner that focuses on employee changes and achieves service delivery according to agreed Service Level Agreements.
• As a key member of the Administration Services team within our broader Talent Acquisition Operations delivery team, the Administration Services Administrator communicates and collaborates with a wide range of internal stakeholders to ensure that all administration support actions are completed to fulfil an employee’s job change, personal data change and reporting line change. 
• The Administration Services team will also support where applicable People Services invoice costing and allocation, uniform ordering (post onboarding) and other services as requested.

 The primary accountabilities will incorporate:

 Technical

• Be fully accountable for all Administrative Support activities for employee changes   
• Ensure a timely, accurate and positive experience is delivered to all stakeholders – GSS People Services team members, HR team members, Line Managers and Employees collaborating across multiple departments to create and deliver a seamless process
• Responsible for executing relevant tasks received via ServiceNow ensuring all case documentation created is accurate, quality checked, appropriately authorised, signed and returned (where relevant in accordance with the process) and filed within the defined employee folders per region.  (Ultimately into the Employee Document Management Solution)
• Be the first point of contact for Administration Services’ queries and provide basic advice, support and guidance. Troubleshoot to resolve common problems and investigate further if required.
• Provide invoice costing and allocation support to People Services teams, where this service is undertaken
• Manage the Corporate Uniform ordering support process (post Onboarding) where this service is undertaken within GSS People Services.
• Escalate technical problems through the appropriate support channels and follow up as required.
• Continually identifying process improvement opportunities in your area and communicate these appropriately
• Deliver upon the team goals and objectives set to enable SLA’s and KPI’s to be achieved.

People/Leadership

• Demonstrate behavior in line with the Group’s values, standards and a professional workplace.
• Participate as an effective team member in working collaboratively with your leader, peers and relevant others (including from other teams where relevant) to achieve business goals
• Report to your leader any issues you cannot address 

Financial:

• Operate in a cost-effective way, within limits set by your leader.

Work Processes:

• Work within policies, processes and systems and advise your leader of any issues which impede your, or the team’s performance

Qualifications:

• Minimum of Matric/Grade 12 certificate
• Relevant Diploma with advantageous 
• Strong PC skills, with a confident approach working with the MS Office suite

EXPERIENCE

•  2-3 year’s work experience as an Administrator.
• Experience in stakeholder engagement, liaising with a broad cross section of stakeholders
• Strong PC skills, with a confident approach working with the MS Office suite.
• Proficient written and verbal communication competency

Closing Date:

• 10 November, 2025

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Job Description:

• As a Professional In Training (PIT): Electrical, you will gain the technical and practical experience required for GCC and ECSA registration through structured training, site exposure, and active participation in safety, operations, and projects.
• This is an exciting opportunity for graduates who want to have a smarter future within mining. Initially, you will be offered a three-year graduate programme with our Southern Africa Business Unit rotating to one or more of our sites where possible. You have the chance to make a difference in real projects and follow a structured learning development journey.
• If you are ready to make the most of everything you’ve learned so far, be challenged, work together with industry leaders, and be a part of a supportive and a vibrant Graduate community, then Anglo American is ready for you.

As a PIT: Electrical, your key outputs will include but not limited to:

• Register as an Engineer in Training with the Department of Mineral Resources (DMR) to obtain the Government Certificate of Competence Mines and Works (GCC – Mines). This is compulsory.
• Registration as a Candidate Engineer with the Engineering Council of South Africa (ECSA) is recommended.
• Maintain annual registration with both DMR and ECSA.
• Rotate through different sections within a mine and across different mines
• Attend GCC Law and GCC Plant training sessions.
• Complete all Annexure E requirements specific to underground mine training.
• Ensure all training modules are signed off according to GCC requirements
• Complete quarterly technical reports detailing training progress and activities

Qualifications:

To qualify for the Professional In Training programme, you must: 

• Have completed a B.Eng/BTech in Electrical Engineering (Heavy Current only).
• Applicable Electrical Modules required by the DMRE.
• SA Drivers Licence

Closing Date:

• 10 November, 2025

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Job Description:

As our Resource Coordinator of your responsibilities will include but not limited to:

Safety, Health, and Environment

• Consistently apply Safety and Health principles in all team interactions and take personal responsibility for the safety of self and others to ensure zero harm and elimination of fatalities.
• Function as a role model and support a workplace culture where safety and health for the site are paramount.
• Support an environment for team members to challenge and act on unsafe behaviours without repercussions.
• Active participation in SLAMs, HPHs, relevant Risk Assessments and close-out of Safety Actions.

Performance and Delivery

Routine work:

• Ensure that at least 80% of routine task requirements are resourced with materials, spares, and services.
• Plan all services, planned maintenance, engineering tasks, production services, and mining tasks with the necessary materials, spares, and services following the required business standards after the Monthly planning is authorised.
• Deliver resources (materials, spares, and services) to the workplace ahead of schedule to meet the business objective.
• Specify the materials for each work package/job card in the budget per the operating standard requirements.

Ad hoc work: Monitor Resource availability (Daily):

• Run Transaction =ZG_EAM_RSR_DSP - Resource Status Report, displayed daily to get a list of required resources needed for the planned tasks as a Resource Status Report (RSR Report).
• Ensure availability of materials, specialised tools, services & equipment.
• In most cases, there will be enough flexibility in the completion windows and resourcing options to ensure that work can be scheduled and resourced using standard arrangements for acquiring and delivering materials, special tools, and services.
• In some instances, meeting the scheduled start time for a task may require a decision to either prioritise assignment to critical path work, approve the expediting of items, change from a routine supplier, or re-allocating resources from other work. In such cases, these decisions are escalated to the critical stakeholders for a decision.
• Adhere to requests from the Supervisor.

Output:

• Materials, specialised tools, services, and equipment are available when required.

Deliver resources to enable work execution (Daily):

• Determine, track, and confirm the Material Available Dates and ensure that they meet the Scheduled Dates for the Tasks.
• Use the Resource Status Reports information to ensure that the Resources and Materials will be available on time at the correct Workplace.
• Update the RSR Statuses and Dates according to current status.

Collect all the materials:

• Collect each Task before the scheduled date and ensure they meet the required specifications.
• Escalate in time when the delivery would not meet the Scheduled Date.
• Arrange to expedite the delayed materials and arrange for alternative supply sources when appropriate.
• Inform the Scheduler to add it to the Issue List, which needs to be discussed during the Draft Schedule Review Meeting for action.
• Place items collected in task packages.
• Change task status to ready to Execute.
• Specify the movement of resources in the Workplace.
• Arrange logistics: request help if transport and any other assistance are needed to deliver the items to the workplace.
• Move resources to the work location.
• Obtain forklift and overhead crane Licence if required.
• Engage stakeholders (Supply Chain).
• Optimise delivering processes.
• Coordinate the returned tools, surplus materials and reconditionable items.
• Ensure correct protocols and standards are applied.
• Complete material status reports.
• Compile the related resourcing process Reports.
• Assist in resourcing urgent work when needed and having the capacity without affecting scheduled activities work.

Output:

• Efficient and accurate task processing per schedule to the agreed-upon site /staging area.
• Timeous return of tools, surplus materials & reconditionable items.
• Adhered protocols and standards.
• Material status and resourcing reports are completed according to the required standard.
• Manage risks associated with delivering work task packages (Daily):
• Identified and assessed risks.
• Reassigned resources.
• Escalating of risk outside of authority and responsibility.

Output

• Identified and assessed risks as per schedule and escalated if necessary.
• Reassigned resources as agreed by parties.
• Managerial Routines (Weekly):
• Assist and participate in weekly schedule drafts and formal reviews. Document all necessary information.

This role is in Engineering & Maintenance (ENG) department on a band 8.7 level reporting to the Planning Advisor.

Qualifications:

• Grade 12/N3 Technical
• Amended Matric Certificate
• National Certificate Vocational NCV4 (e.g., Supply Chain/Logistics Management on NQF4)
• N4 Engineering Studies- Advantageous
• Trade Test Certificate in an Engineering discipline.
• SA Drivers Licence
• Forklift licence

Technical Knowledge

• 3-5 years of relevant experience in resource coordination, preferably in the mining industry.
• Key value drivers within the discipline's value chain and interdependence of critical levers.
• Principles of the Operating Model, focusing on Work Management.
• Real-time problem-solving tools and techniques.
• Business acumen and commercial drivers of discipline schedule.
• Basic financial metrics.
• Operational Risk management techniques and critical controls.
• Tools for implementing a culture of purpose-led high-performance and change.
• Safety, health and environment

Closing Date:

• 10 November, 2025

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Job Description:

As our Call Centre Coordinatoryour responsibilities will include but are not limited to:

Performance and Delivery

Call Centre Coordination

• Attend to all incoming calls and verbal requests.
• Assist with calls unrelated to the Plant or notification process by redirecting or providing advice.
• Evaluate requests according to OM requirements and refer to the decision/risk matrix to prioritise urgent work.

Notification and Work Order Management

• Capture all notifications within the SAP PM platform.
• Assess the urgency of notifications using a risk matrix.
• Report urgent matters to the RRT Foreman and Shift Supervisor.
• Convert notifications into work orders upon approval from the RRT Foreman/Shift Supervisor.
• Release ad-hoc work notifications in SAP for approval or cancellation by the accountable FLM.
• Oversee the confirmation of all urgent work orders in SAP and ensure execution by Call Centre clerks.
• Print created urgent work orders.
• Create urgent 45-order numbers for contractors/technical personnel after hours and liaise with buyers to release orders.

Resource and Material Management

• Order and contact necessary resources specified by the Shift Supervisors/team members.
• Place reservations for materials when notifications are determined to be urgent.
• Create purchase requisitions and purchase orders for materials or parts from the store for artisans and standby personnel.
• Ensure continuous, transparent communication with Plant Engineering Maintenance, Operators, and Supply Chain stakeholders regarding material ordering and delivery.

Reporting and Documentation

• Capture information to generate informative reports on callouts and execute tasks.
• Generate and maintain all reports as established by your direct supervisor.
• Address escalation issues from the Call Centre related to risks in executing urgent work.
• Assist the Call Centre Clerk in ensuring mandatory information is captured on job cards before confirmation in SAP.

Safety and Housekeeping

• Adhere to all safety and health standards and continuously promote good housekeeping.
• Communicate lightning system deviations to sections and alert personnel of approaching or imminent storms via SMS and radio communications.

• Participate actively in safety initiatives, conduct SLAMs, HPHs, relevant Risk Assessments, and close out Safety Actions (where applicable).

Administrative Support

• Perform effective and efficient general office administration, such as diary management and order processing, to support team objectives.
• Order and process overtime meals as required by procedure.
• Adhere to all shift handover procedures.

Process Improvement and Coordination

• Devise better work practices with the relevant stakeholders (e.g., Coordinator Planner) through analysis and process improvement.
• Liaise with RRT Supervisors to ensure awareness of the impact of urgent work requests on plant operations.
• Identify the technical/operational expertise needed to complete work.
• Escalate to Shift Supervisor/Coordinator when required or if unsure.
• Prioritise urgent work requests in coordination with the Coordinator Planner, RRT Foreman, Control Room, and Shift Supervisor.
• Assist the Planner in Plant Operations and the Section Manager, Planning requests as per the Anglo American Operating Model (AAOM) and business requirements.

Standards and Compliance

• Ensure alignment and adherence to all business, OM, and Call Centre standards and procedures.

This role is in Processing (PRO) department on a band 8.7 level reporting to the Section Manager Planning.

Qualifications:

• Grade 12 Certificate / N3 Technical
• NQF4 Related Engineering
• SA Drivers Licence

Technical Knowledge

• 3-5 years of relevant call centre/clerical experience in a mining environment.
• Knowledge of MS Office Suite and relevant SAP experience.
• Understand the Urgent Work Matrix.
• Knowledge of equipment components and functionality.
• Understand the Call Centre Functioning, RRT Teams functioning, supply Chain systems, and procedures.
• Awareness of company policies and procedures.
• Knowledge of emergency procedures.
• Awareness of Safety standards.
• Understand how working shifts impact various aspects of life, including physical and emotional well-being.

Closing Date:

• 16 November, 2025