Vacancies at Datacentrix

Qualification and Experience Required: 

• Matric 
• HPE Blade or Server certification
• HPE 3PAR/Storage certification
• VMware certification
• Veeam certification
• 2-4 years of relevant experience
• 2+ years’ experience in VMware experience
• 2+ years’ experience in Veeam experience
• Ability to meet deadlines and manage stress effectively in high-pressure situations
• Understanding of IT principles and an ability to communicate technical concepts effectively to a varied audience
• Update technical skills regarding Ansible, OpenShift Satellite

Key Performance Areas:

• Technical Background:
• Onsite support and administration Services
• Project and ad-hoc Call Services
• Health Checks & Assessments
• SLA Call Services
• Customer Experience/Satisfaction:
• Report customer feedback and potential product request
• Strong datacentre infrastructure background
• VMware experience
• Veeam experience
• Independent & reliable work ethic

Administration:

• Adhere to project and call methodology & quality (Client Feedback, Project & Call Paperwork, etc)

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Requirements:

• BCompt/Bcom (Internal Audit)
• Overall 6- 8 years working experience
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Risk management process and frameworks
• Professional Audit qualification (i.e. SAIPA, SAICA, ACCA, CIA, CISA)
• Audit articles or 3 years verifiable audit experience
• Compliance experience in the ICT sector would be beneficial
• Experience in liaising with regulators

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Key Responsibilities

• Proactive Customer Contact: Ensure regular communication with customers to collect outstanding amounts efficiently.
• Meet Monthly Targets: Achieve monthly collection targets, while reducing DSO.
• Timely Payment Collection: Collect outstanding money within granted terms.
• Cash Forecasting: Utilize your analytical skills to forecast payments due based on debtor balances.
• Credit Management: Monitor client trading within granted credit limits.
• Query Resolution: Address all credits and queries.
• Compliance Knowledge: Understand and adhere to POPIA/FICA requirements.
• Process Improvement: Continuously improve collection processes.

Requirements

• Matric qualification 
• Related qualification in Credit Management 
• 1-4 years of experience in credit control/full function debtors in a corporate environment
• Attention to detail/accuracy
• Excellent verbal and written communication skills
• Effective decision-making skills
• Effective time management skills

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Responsibilities include:

• Prepare monthly pack and all other reports required by management
• Maintain IFRS policies and procedures
• Taxation responsibilities in terms of income tax, PAYE, VAT and any other related taxation issues
• Special projects and ad-hoc assignments
• Review commission calculations
• Completion and review of key group finance schedules prior to submission
• Daily operational issues addressed and resolved in a timely manner with appropriate escalation
• Monitor Finance compliance related tasks
• Regular review and updates where necessary of Finance policies as allocated
• Involvement in internal and external audits ensuring no material issues are noted
• Drive system improvements where reporting is inaccurate or can be implemented to create efficiencies
• Management of finance team, where applicable to ensure agreed deadlines are set and met
• Performance management objectives are clearly defined and measured against for each staff member and that training plans are in place

Requirements

• CA(SA)
• 2 - 5 years related experience 
• Up to date accounting knowledge
• Review of financial information
• Understanding of MS Dynamics Great Plains
• People management

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Qualifications and Requirements: 

• Bachelor's degree in IT engineering or related field
• Vendor-specific certifications and accreditations are a pre-requisite and must be current
• Minimum 5 years’ experience in IT or related industry
• Server, storage, networking, operating system and application experience is essential
• Technical knowledge regarding vendor products and solutions is essential

Key Responsibilities:

• Working with partners, customers and vendors to architect cost effective end-to-end fully integrated technology solutions and build bill of materials.
• Establishes technical value and builds trust and goal alignment with partners.
• Serves as a trusted technology advisor to the channel and serves as an internal resource on technical issues or specific business
• applications within an assigned market segment.
• Provide first line support on Logging of support queries, assistance with licensing queries, installation queries.
• Provide technical advice and alternatives for end of life, end of sale and obsolete product offerings.
• Work with partners to build tender response proposals.
• Add value by incorporating installation and start-up services, consulting services and value-add offerings.
• Follow up on all logged queries to the point of closure.
• Telephonic and video technical support to partners, customers and internal staff on vendor and associated complementary products.
• Manage and utilize vendor knowledge bases and tools.
• Present technical demonstrations and provide advise at marketing events, technical discussions, and seminars.
• Build and maintain relationships with vendor, reseller, and customer technical contacts.
• Installation and configuration of servers, storage, networking, operating systems, and applications to the channel.
• Assisting in the development of support material for partners.
• Working with product managers and business development managers in managing partner technical requirements.
• Provide channel enablement on required technical competencies for partners to reach their desired vendor status.
• Provide technical training to internal staff, partners, and customers.
• Promote targeted product line and lifecycle campaigns with product managers and business development managers.
• Maintain demo and proof of concept/value equipment and environment, manage the equipment lifecycles, track equipment out in the channel.
• Run product and solution demos and proof of concept/value to prospective partners and customers and work with product managers or business development managers to generate the deals.
• Achieve team and individual targets as set by the business.
• Competitive attitude, strong work ethic, and excellent team building and listening skills.
• Continuously upgrade skills to allow optimum support ability, maintain certifications on vendor, vendor alliance partners and
• industry standards as current.
• Maintain and grow competency with all technologies that are part of the solutions created and sold.
• In-depth knowledge of industry technologies and trends and competitive landscapes.
• Uses knowledge of technology, products, processes, and selling skills to assess and assist partners.
• Ensure your vendor certifications are completed and up to date, as per the vendors contractual requirements to the company, including those for dedicated resources and extended sales forces, especially if there is a requirement for continuous on-going accreditation by the company.
• Assisting in the development of support material for partners.
• Working with product managers and business development managers in managing partner technical requirements.
• Provide channel enablement on required technical competencies for partners to reach their desired vendor status.

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Formal Education and Certification

• University degree in the field of Computer Science, Information Systems, or Computer Engineering and 10 years equivalent work experience.
• Compulsory TOGAF certification or other related certifications. Certifications: relevant certification to Data Architecture practices

 Knowledge and Experience

• Working technical experience with designing, building, installing, configuring, and supporting multi-terabyte data warehouses.
• Expert knowledge of the Hadoop ecosystem.
• Applied experience in big data components such as Hive, Scala, Python, NoSQL, Scoop, Flume, Kafka.
• Experience in components necessary to secure and classify the data lake.
• Experience with database platforms.
• Experience implementing data ecosystems with high data volume, high throughput, and various content structures.
• Strong understanding of relational database structures, theories, principles, and practices.
• Hands-on experience with data architecting, data mining, large-scale data modeling, and business requirements gathering/analysis.
• In-depth technical knowledge of network, PC, and platform operating systems
• Working technical knowledge of current systems software, protocols, and standards
• Experience with data processing flowcharting techniques.
• Proven project management and data migration experience.
• Strong understanding of the organization’s goals and objectives.

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Responsibilities:

• Manage own delivery on multiple and/or complex projects against departmental delivery plan and set timelines, identify obstacles to delivery and take appropriate action where required
• Receive request from business to start new project and conduct stakeholder analysis to clearly define the relevant people required for information gathering
• Gather supporting information by holding interviews, conducting surveys, running workshops and reviewing existing documents and information
• Draft a full system requirements plan to detail the activities and outputs
• Execute the requirements plan in alignment with Software Development Lifecycle process to ensure compliance
• Obtain system project classification by presenting the business requirement to the initiation forum
• Conduct a cost and benefit analysis to assess the feasibility of the requirements
• Produce a business case study by assessing solution options, considering costing and risks to formulate a recommendation
• Support the business sponsor to develop and present the business case
• Create the business requirements specification document to confirm clarity of business scope
• Create the functional requirements specification document to translate the business requirements into functional requirements
• Present functional requirements specification to all stakeholders to validate the requirements and solution
• Recommend the most effective course of action after evaluating options against decision criteria
• Provide regular feedback and progress to all stakeholders on current projects
• Review the technical design specifications to check that all requirements are included
• Review the test cases to ensure that it covers all scenarios related to the functional requirements
• Assist the development team and testers to perform root cause analysis for any functional defects
• Perform adhoc functional testing for quality assurance
• Ensure correct utilisation of solution developed by creating user training manuals
• Assist business by project co-ordination of deliverables for small initiatives
• Proactively or by request identify obstacles to performance relating to process flow and identify opportunities for optimisation
• Assist users in being effective by utilizing the new solution productively
• Partner with the project manager/lead to contribute to the development of the Senior Business Analysts role and delivery plan (proactivley being involved upfront to just confirm the scope of the Senior Business Analyst's end-to-end role in the project to mitigate any risk of misunderstanding of who will be doing what) to ensure a successful solution delivery output
• Reduce time spent on projects by elicitation, analysis and optimisation of business requirements
• Contribute to BA COE practice development by presenting courses to the team

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Requirements:

• Explain technical solutions to non-technical staff.
• Stay abreast of advances in technology, especially Industrial IT (OT) Networking
• Review project activities for compliance with procedures and standards.
• Play a lead role in the development and implementation of Systems in area of responsibility.
• Contributing to technical strategy, policy, and procedures for IM.
• Production of technical and architectural documentation to agreed quality standards.
• Reporting on progress/issues to management and users.
• Monitoring and responding to issues.
• Delivering on project plans.
• Technician training and skill transfers
• Analysis of current and future processes/systems.
• Perform additional duties as assigned by management.
• Maintain professionalism, good attitude, and appropriate behavior with IIT personnel, clients, and vendors.
• Assist in maintaining a clean and orderly workplace/office.
• Servers 2016 & 2016 Experience
• Windows 10 desktop support
• Cisco switch Configuration
• Wireless technology experience
• Strong understanding of OT infrastructures especially Networking, Mesh networks, RF networks
• Strong understanding of OT Network architectures
• System analysis and integration.
• Orchestrate documentation of procedures, standards, and activities.
• Information processing principles, methods, and procedures
• Advanced knowledge of Cisco / Wireless Mesh architectures
• Advanced knowledge of Microsoft Servers,
• Propose workable solutions and improvements.
• Perform standard system installations with minimal supervision.
• Operate a variety of related Server, Software, LAN, and WAN equipment.
• Troubleshoot and resolve complex software, hardware, and network problems.
• Communicate effectively orally and in writing.
• Ability to effectively use judgement.
• Ability to lead, develop and motivate other team players.
• Microsoft Operating System installations, configurations, and support
• Hyper-V cluster configurations, designs, and support
• Anti-Virus experience in support, design, and configuration (prefer Trend Micro, Symantec, McAfee)
• Advanced knowledge of Microsoft, Citrix, Backup solutions (NetBackup, Backup Exec), Security Architectures.
• Operate a variety of related Server, Software, LAN, and WAN equipment.
• Windows 10 desktop support Must Have
• Cisco switch Configuration Must Have 
• Wireless technology experience Must Have

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Required Skills and Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience in a similar role.
• Certifications in Microsoft SQL Server or Power BI.
• 5+ years of experience in SQL development within a Microsoft environment.
• Profound knowledge of Microsoft SQL Server, Power BI, T-SQL, SSIS, SSAS, and SSRS.
• Proven experience in BI development and data warehousing with a focus on financial data.
• Strong analytical skills and ability to translate financial reporting needs into technical solutions.
• Excellent communication skills, with the ability to work effectively with both IT and financial teams.
• Experience with financial systems and understanding their data and reporting frameworks.
• Knowledge of financial principles and terminologies.

Key Responsibilities:

Financial Reporting and Analytics:

• Act as a key liaison between the IT and financial departments, ensuring a deep understanding of financial reporting needs.
• Design and implement customized SQL and Power BI solutions to meet specific financial data reporting and analysis requirements.

BI Development:

• Develop business intelligence solutions leveraging Microsoft SQL Server, Power BI, and other technologies.
• Optimize SQL queries and stored procedures for efficient data analysis and reporting, with a focus on financial data.

ETL and Data Integration:

• Lead the creation and maintenance of ETL processes, particularly for financial data, using SQL Server Integration Services (SSIS) and other tools.
• Ensure high data quality and integrity in financial reporting.

Analysis Services and Data Warehousing:

• Utilize SQL Server Analysis Services (SSAS) to create OLAP cubes, focusing on financial metrics and KPIs.
• Design and maintain data warehouse solutions with an emphasis on financial data aggregation and reporting.

Collaboration and Solution Design:

• Collaborate extensively with the financial department to identify and clarify reporting needs and objectives.
• Translate financial reporting requirements into effective, efficient SQL-based solutions.