Vacancies at DigiCert, Inc.

WHAT YOU WILL DO:

• Drive Renewal Strategy – Develop and execute retention strategies as part of the customer success plan for accounts
• Proactively Build Relationships – Build and maintain relationships with key decision-makers and Customers to influence adoption and customer success
• Supporting Customers - Guide Customers and customers to support channels available as part of the value DigiCert provides
• Delivering Business Outcomes – Define business outcomes and orchestrate a success plans inclusive of customer priorities, milestones, risks and metrics
• Mitigating Risk and Churn – Interpret and act on usage information focusing on “at risk” customers to mitigate churn and identify value optimization opportunities
• Enabling Customers and Customers – Demonstrate and educate Customers and customers on relevant functionality and content resulting in increased adoption
• Delivering Insights - Promote insights relevant to customers’ workflow and act as a voice of the customer internally, feeding back their experiences
• Territory: LATAM

WHAT YOU HAVE:

• Native, bi-lingual or business proficiency in Spanish (mandatory)
• 3+ years of experience managing full sales cycle (inside or field sales) in the software space
• Ability to effectively navigate objections and challenges toward a win-win outcome and renewal
• Experience in transactional sales; high velocity
• Excellent time management skills
• Strong ability to collaborate with internal operational and account management teams
• Experience facilitating customer meetings and presenting to an audience in a concise, inspirational and convincing manner
• Strong Presentation skills (both verbal & written) and interpersonal skills; ability to organize and execute a sales plan; ability to use
• A curious nature with a desire to learn and a competitive spirit
• Action-oriented mentality – loves to get things done!

go to method of application »

WHAT YOU WILL DO: 

• The Technical Sales Specialist is expected to work closely with the sales, business development and product management teams, own the solution opportunity from a technical perspective, engage continually with stakeholders and drive the opportunity to sales closure.
• Your expertise in PKI technologies, enterprise IT infrastructure,  and problem solving will be brought to bear in early sales opportunities and will be critical in securing the technical sale. In doing this, you would build a trusted advisor partnership with key executives, evaluation team members and decision makers.
• Your goal is to make your customers more successful and ensure they make the best use of the different Digicert products they will be using to gain a competitive edge.
• You will focus on large and complex sales opportunities that need creative and innovative solutions, keeping your customers informed, enabled and trained on the newest Digicert solutions and roadmaps.
• Digicert Technical Sales Specialists must be excellent communicators, able to develop and articulate technological and business solutions in a straightforward way to both decision makers and technical personnel alike.
• You must be passionate about customer success.

PRE-SALES ACTIVITIES:

• Monitor weekly pipeline reports and identify critical deals for your overall territory
• Align with individual Sales Teams to identify opportunities you will help progress to closure
• Provide pre-sales technical support to partners in design questions, feature clarification and customer meetings
• Define Architectures and Solution Proposals translating customer requirements and IT Strategies into deliverable solutions based on the Digicert PKI best practices
• Define and drive a programmatic Presales Consulting engagement approach into target accounts and territories
• Discover customer needs and desired goals translating them to a solution and business opportunity
• Educate customers on PKI Architectures and Industry Standards specific to the customers’ business need and use cases

POST SALES ACTIVITIES

• Perform effective Sales to Service or Delivery handoff, ensuring that the Customer Success team is aware of areas of uncertainty or risk
• Align with Digicert Product Management teams to understand new features and roadmap items and proactively communicate these to customers on a regular basis, in alignment with their use case
• Identify and support upsell and add-on opportunities. Create and communicate solution, work with Sales team through closure

WHAT YOU WILL HAVE:

• Deep knowledge of Digicert products including Digicert CertCentral and Digicert Trust Lifecycle Manager, as well as common enterprise systems eg: ITSM’s, Network Scanners, Certification Authorities, MDM/UEM, Vaults, HSM’s, Load Balancers, Cloud Infrastructure,  and Web Servers.
• Deep Knowledge of key Digicert Technologies like PKI, server, device, and user certificate management technologies, and integration technologies
• Experience and knowledge in enterprise selling scenarios
• Excellent written, oral and presentation skills in English
• Self-starter who is proactive in working with the business to generate new pipeline and expanding existing opportunities for the benefit of Digicert and the customer
• Excellent competitive awareness with a focus on KeyFactor, Venafi, and AppViewX
• Ability to network with senior level business and technical executives al CxO level

go to method of application »

WHAT YOU WILL DO:

• Global Payroll Processing for several countries
• Ensuring accuracy and timely processing of all payrolls by managing schedule, volume and quality of processing
• Serve as Liaison to Payroll Vendors
• Payroll Data Administration
• Payroll Audit and Reconciliation to include maintenance of tools and templates
• Support Payroll Manager and team
• Other duties and special tasks as required

WHAT YOU BRING ALONG;

• Minimum of 2 years of solid end-to-end payroll processing experience
• Prior experience in high volume, fast-paced payroll environment
• Self-motivated by opportunities to gain knowledge and improve processes
• Ability to balance multiple priorities
• Excellent verbal and written communication
• Ability to provide outstanding customer service to internal and external customers
• Strong attention to detail and discretion, able to work confidentially.
• Ability to work independently and well under pressure. Exceptional work ethic, organization, and time management skills.

PREFERRED QUALIFICATIONS:

• Prefer Global Payroll experience
• Bachelors degree
• Certified Payroll Processor