Vacancies at Helderberg Personnel

REQUIREMENTS:

• Relevant qualification in accounting or finance.
• Minimum 3 - 5 years relevant experience.
• Excellent analytical and problem-solving skills.

RESPONSIBILITIES:

• Management of the complete accounts receivable process, including invoicing, follow-up and collection.
• Monitoring of clients' credit limits and payment terms.
• Communicating with clients regarding outstanding amounts and resolving payment discrepancies.
• Preparing monthly accounts receivable reports and analyzing aging analyses.
• Collaborating with operations team to identify and resolve billing issues.
• Preparing reports for senior management on accounts receivable performance.
• Identifying risks and recommending actions to reduce default.
• Ensuring compliance with internal financial policies and procedures.

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The ideal candidate should meet the following requirements:

• Mechanical trade test certificate as a Diesel Mechanic.
• Experience in a mechanical workshop.
• Sound technical knowledge of trucks, machines and other diesel vehicles
• Valid Driver’s license (Code EC with a valid PDP or Forklift license will be an advantage).

Duties will include but will not be limited to:

• Responsible for fleet maintenance as per scheduled maintenance plan.
•  Fault finding ability. 
• Adhere to safe working procedures.
• Attend to breakdowns if and when required.
• Any other duties that may be required.

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REQUIREMENTS:

• B Degree in Accounting / Finance  or a  3 Year Finance Diploma
• 2 - 3 Years relevant experience
• Experience in a Transport / Logistics Environment will be advantageous

RESPONSIBILITY:

• Preparation and Daily Capturing of all Bank Accounts (Includes Foreign Bank Account)
• Monthly reconciliations of Inter-company loans
• Provide administrative support to the Financial Manager
• Handling of Forex Accounts and making sure all relevant documents are kept
• Assistance with the preparation of the Annual Financial Audit Files
• Any ad-hoc reporting and request from the Financial Manager.

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Duties

• Make the agreed number of calls to customers as assigned and instructed, both existing and new
• Generate leads by identifying potential new customers and making cold calls by telephone
• Demonstrate excellent customer service through follow-ups
• Co-ordinate sales efforts with relevant departments such as logistics, marketing and the entire sales team in order to achieve sales and profit targets
• Process and follow up on orders as necessary
• Closing the sale and providing customer support as required
• Monitor and review product range and communicate any new product developments to increase width and depth of distribution
• Drive and present promotions to customers
• Ability to comprehend and use sales data to analyze market potential
• Respond to inquiries and technical information requested
• Sell overstocks/aged stock.
• Communicate with Sales Manager regarding sales issues, objectives and competitor activity or opportunities gathered from customer feedback.
• Respond timeously to all correspondence and administrative deadlines.

Skills / Qualifications:

• This is a full-time position ideal for someone with at least 5 - 10 years sales experience in internal sales and calling merchants, resellers, manufacturers and retail hardware merchants
• Telephone etiquette and communication skills must be very good
• Having an established and strong relationships with either of or all timber merchants, timber resellers, furniture manufacturers, Joiners and retail merchants in Cape Town and surrounds a advantageous
• Marketing and/or Sales tertiary qualification a plus. (advantageous)
• Must have working knowledge of Microsoft Office Suite (Word / Excel /  PowerPoint / Outlook)
• Having working knowledge and experience with internal business systems like Microsoft Business Central advantageous
• Strong emphasis on executing plans to achieve and exceed customer budgets

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RESPONSIBILITIES:

• Opening of contracts on system.
• Drawing up physical contracts (Purchase contracts and sales contracts).
• Sending out contracts to customers and suppliers.
• Collection of unsigned contracts.
• Management of monthly bank audit through collection of proofs of delivery (POD's) & storage of invoices as well as signed contracts.
• Monthly commission reconciliations.
• Checking and analyzing profit calculations.
• Invoicing to customers.
• New customers create on system.

EXPERIENCE AND QUALIFICATION:

• A relevant degree (B.Comm or similar) will be advantageous
• Min least 2 -3 years of experience in an administrative or financial role.

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Requirements:

• "Bachelor’s degree in business administration, Operations Management, or a related field
• At least 5 years’ experience proven experience in operations management, preferably within the beverage distribution industry; FMCG experience beneficial.
• Familiarity with wine export/distribution regulations and standards
• Strong leadership and team management skills
• Excellent problem-solving and decision-making abilities
• Effective communication and interpersonal skills
• Initiative and proactivity essential
• Proficiency in logistics and inventory management software
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Experience with logistics in Africa a huge benefit

Duties will include, but not limited to:

• "Develop cost effective and efficient route planning for road freight deliveries and optimize distribution schedules to ensure timely and accurate deliveries while minimizing transportation costs. Publish weekly manifest to relevant parties.
• Ensure tracking of cross-border shipments with analysis and interrogation to identify areas for optimisation and improvement. Regular review of supply chain efficiencies and benchmarking.
• Assist with design and updates of LCCs (Landed Cost Calculators)
• Responsible for initial exploration of new market logistics and export requirements in the BD process
• Team Management; supervise the Ops team including procurement, export and warehouse staff. Set KPI’s and review performance according to company cadence.
• Assist Brand Manager and Sales teams with forecasting of stock and management of Par levels
• Research and monitor quality control measures for wine during storage and transportation.
• Collaborate with the sales and customer success teams to ensure seamless communication, coordination and promises to customers are upheld. Address customer concerns related to deliveries and implement improvements based on feedback.
• Cultivate and maintain positive relationships with logistics and beverage suppliers.
• Negotiate contracts, monitor supplier performance, and ensure timely and cost-effective delivery of orders
• Health and Safety - ensure compliance with health and safety regulations in the warehouse including regular training of staff. Implement and enforce safety protocols to create a secure working environment.
• Implement and leverage technology solutions to enhance operational efficiency.
• Prepare regular reports on operational performance, including delivery metrics, inventory turnover, stock value, consignment stock and ensure other Ops Reports are complete and circulated.
• Prepare freight and transport annual budgets with goal of achieving profit.
• Identify areas for cost savings and implement budgetary controls.
• Design systems and processes which are documented to fulfil all of the above.
• Oversee Exports and manage all high-level export and duty-free processes and considerations including correct use of INCO terms"
• "Decrease in lead time on orders - track all orders and assess improvements in supply chain efficiencies
• Percentage of orders shipped without errors - assesses the accuracy of order picking and packing processes.
• Average time taken to deliver products to customers - Reflects the efficiency of the distribution process and customer service.
• Manage Stock Value - measures the efficiency of inventory management in the warehouse including shelf life (products are distributed and sold before expiration and stock is rotated - old vintages used first etc) and effectiveness of inventory forecasting and management.
• Warehouse space utilisation, assess the efficient use of storage space and identify opportunities for optimization.
• Compliance with export regulatory standards: adherence to regulations related to beverage distribution, including licensing and optimal storage conditions e.g. heat
• Customer satisfaction scores (NPS) related to the distribution process; reflects the overall success of the distribution operations in meeting customer expectations.
• Consistent and timely publication of Ops Reports to relevant parties.
• Risk management - INCO terms, storage and transport solutions - retrospective in imports - correct use of INCO terms, storage not to be over 2 weeks, insurance on transporters
• Market Research and Expansion: market research activities conducted and successful entry into new markets - based on successful first export. "

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Requirements:

• Five years’ experience working in warehouse supervision/management and/or stock control.
• Computer literate (MS Office is essential)
• Experience with export freight forwarding and clearing is advantageous
• Excellent attention to detail 
• Experience with accounting software is required
• A forklift license is advantageous.
• Experience with duty-free inventory is advantageous.
• Experience with beverage/wine inventory is advantageous or at least FMCG.
• Initiative, tenacity and resourcefulness are essential

Duties will include, but not limited to:

• Oversee goods receiving and dispatch processes, including handling SARS duty-free paperwork (advantageous).
• Monitor and report inventory variances; coordinate with procurement to arrange timely resupply.
• Manage efficient put-away operations and ensure accuracy in order picking.
• Maintain a stock of warehouse packaging materials and order as needed.
• Track and report on warehouse assets to optimise resource use.
• Develop and mentor the warehouse team, enhancing their skills and capabilities.
• Maintain inventory levels within budgeted KPIs, minimising damages and discrepancies through effective management and reporting.
• Identify and report slow-moving or redundant stock to inform decision-making.
• Optimise consignment stock reordering to maintain a balance between availability and cost.
• Plan and book freight and courier services to ensure timely deliveries.
• Prepare and manage export documentation for cross-border shipments.
• Verify shipping manifests and ensure accuracy before dispatch.
• Communicate dispatch details clearly to clients and destination warehouses.
• Continuously review and improve all dispatch documentation and processes for efficiency and compliance