Vacancies at Roche

The Position

• At Roche, we believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We are passionate about transforming patients’ lives and believe good business means a better world.
• Pharma International is Roche's global business network (excluding the US and Japan) of over 15'000 people whose vision is to bring medicines to patients in the fastest possible way.
• Pharma International is transforming how it does business and how we work together for patients and customers.'
• To deliver innovative treatments to our patients, we are looking for a Medical Director to contribute to our Ophthalmology department.

Disease Area Medical Director Ophthalmology is a VACC model leader,  coaching local medical teams to drive local organizational readiness for pivotal data releases, ensuring high-quality input into medical/scientific planning, including local and regional data generation, catalyzing scientific collaborations and knowledge exchange/upcycling of activities in line with global strategy.

Your future Position, Scope and Impact

• Ensures alignment and communication with all relevant internal and external stakeholders when applicable on all matters related to planning medical activities 
• Contributes to establishing and implementing appropriate policies and standards 
• Partners with global Product Development Medical Affairs when needed to define data gaps along patients' journey, proactively and efficiently co-shaping Integrated Evidence Plan strategy to capture affiliates needs
• Collaborates with regulatory to identify options for acceleration of approvals by co-creation 
• Acts as Medical expert, point of reference for data generation activities on specific therapeutic areas

Your Capabilities

• Establishing and maintaining reliable relationships with scientific advocacy organizations in the respective Disease Area
• Broad understanding of business context in the respective Disease Area, including access evidence requirements and external value/decision-making drivers
• Profound knowledge of the overall drug development process

You bring the following education and experiences

• You are a MD or MD/PhD in ophthalmology or, in another therapeutic area, complemented with extensive pharma industry experience in Ophthalmology, esp. Medical Retina field.
• Profound experience in pharmaceutical medicine, including data generation, medical communication, medical information, and pharmacovigilance
• MD with relevant clinical experience (patient care decision making) at the point of care and board-certified specialist in the respective disease area 
• You have experience in partnering with therapeutic area experts and external organizations
• Experience in leadership  roles for above country or global teams
• Development/medical affairs prelaunch and launch experience
• Surgical device experience is a plus

You fulfill the following requirements

• You can demonstrate the Roche Values and Role-model VACC leadership with very high self-awareness 
• You have proven strategic agility and decision-making skills 
• You have excellent influencing skills as well as conflict and change management skills
• You are able to work across multiple cultures and countries
• You have a strong collaborative mindset, challenge the status quo for better outcomes, facilitate new ways of working avoid silos and duplication of efforts across organizations
• You enjoy working flexibly and are able to travel 
• You are agile, passionate to drive changes and work in a self organized teams

This role is open for location-agnostic working, which means that we can potentially offer a contract based on the location of the final candidate. (Basel timezone compatibility preferred)

Are you ready to apply? Roche embraces diversity and equal opportunity in a serious way. We are committed to building teams representing various backgrounds, perspectives, and skills.

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The Position

• Pharma International is Roche's global business network (excluding the US and Japan) of over 15'000 people whose vision is to bring medicines to patients in the fastest possible way.
• Pharma International is transforming how it does business and how we work together for patients and customers.
• Roche is launching products across Pharma International markets and has a robust pipeline in Ophthalmology, a new disease area for the company with a significant opportunity ahead. This role will expand the Ophthalmology Network Enabling Office team, to address work needs across our portfolio in that disease area
• The iDSL is a functionally agnostic leader and an enabler of impactful networking and empowerment of ‘local’ ecosystems across franchises and disease areas using an enterprise mindset, to enable real value addition between Roche and the community of patients, families and HCPs.
• You will leverage the above-country network to identify ecosystems with similar challenges in their communities. Where relevant, collaborate to enable better, faster, and more effective solutions for in-country enablers. You match capabilities, capacity, and passion to areas of greatest potential impact for patients, healthcare systems and Roche. You will continuously grow and develop as individuals and as a self-managed team to role model for the organization.
• While your key responsibility is to deliver on the needs of the communities, ecosystems and the company products you are responsible for, you will also align the Pharma International Network on prioritized outcomes for Ophthalmology, swarm resources and stewardship through the network towards the prioritized outcomes, and assess progress for accelerated impact.
• Success in this role will deliver better outcomes for patients, better community value and better commercial results, the latter being the consequence of the first two.  Committing to improving better care outcomes for patients is good business.

Your future Position, Scope and Impact

• VACC leadership of fit-for-purpose collaborative networks to deliver North Star outcomes
• Working closely with global teams(market access/regulatory) to input into the production and realization of the disease area outcomes
• Collaborating with global partners to define/ identify regulatory and access data gaps enabling local acceleration strategies
• Aligning on prioritized outcomes across Pharma International, stewarding and enabling resources swarming around those outcomes.
• Catalyzes the development and realization of the priorities that are developed from TA Outcomes Based Planning (OBP) across the network
• Co-creation and architecting of disease area work packages’ across the Pharma International affiliate network
• Serves as a strategic partner and steward of the realization of Integrated Strategy Plans by ‘Sparking’ connections and collaborative innovations across the network.
• Be a catalyst for knowledge management, connecting people to people, and people to knowledge, continuously architecting systems so information flows through the network. Considers innovative approaches for rapid practice sharing and implementation.
• Stewarding the therapeutic areas across Pharma International affiliates, addressing the need to support the appropriate use of Roche’s approved medicines to add value to patients and healthcare systems.

You fulfill the following requirements

• Ability to demonstrate Roche Values, Leadership Commitments and Core Competencies
• Cultural and organizational agility
• Strong influencing skills
• Experience in leadership  roles for above country or global teams
• Customer facing & launch experience
• Organization knowledge
• Enjoys working flexibly and some travel will be required
• Is humble and eager to learn from others
• Has an entrepreneurial mindset and is able to act fast
• Is a system thinker 
• Able to learn quickly, and grow to take on new challenges
• Understand that through collaboration more can be achieved
• Displays integrity in everything they do (i.e. open, honest, ethical and genuine)

Your Capabilities

• VACC leadership, with the ability to inspire and influence high performing teams
• Coaching and Mentoring skills across senior internal stakeholders
• Ability to understand complexity and prioritize in order to create fit-for purpose solutions and connections across the network
• Courageous authentic leader able to work within a self managed team environment
• The ability to spark passion and commitment across a wide network in order to deliver exceptional outcomes for the organisation and external ecosystem
• Cultural and organizational agility
• Strong influencing skills across a diverse network

You bring the following education and experiences

• Significant experience in the pharmaceutical/ biotechnology industry in commercial, medical, or access leadership roles.
• Significant healthcare customer-facing experience, preferably in more than one country/ setting e.g. Global and above country roles
• Experience in commercial or access strategy roles in surgical medical devices markets is highly desirable.
• Proven effective, agile, fit-for-purpose leadership of cross-functional teams
• Global strategy development experience preferred as well as pre-launch and launch experience at a country level 
• Good knowledge of drug development and commercialization processes, reimbursement environment, regulatory and compliance requirements

This role is open for location-agnostic working, which means that we can potentially offer a contract based on the location of the final candidate. (Basel timezone compatibility preferred)

Are you ready to apply? Roche embraces diversity and equal opportunity in a serious way. We are committed to building teams representing various backgrounds, perspectives, and skills.

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The Position

Roche Diabetes Care in Midrand is seeking a Demand Planner to work with sales, marketing and operations to improve forecasting accuracy through a robust planning cycle. You as the successful candidate will be expected to develop sound supply chain contingencies to enable rapid reaction to forecast deficiencies while still balancing overall business objectives.

Key Responsibilities

Demand Planning -

• Demand and Supply Plan review.
• New launch and tender planning.
• Inventory management.
• Trouble shooting and issues management.
• Working on Supply Chain network optimization initiatives 

Customer Service

• Active tracking and follow up on order status.
• Exception handling.
• Provide analytical support to projects.

Overall Supply Chain

• Provide analytical support to projects.
• Ensures all stakeholders in the chain are well informed on projected supply risks.
• Assist the supply chain manager in preparing forecast reports, supply assessment.
• Contribute in identifying root cause of supply chain performance measure (OTIF) and identify improvement areas.
• Contributes to business development by continuous proactive assessment of opportunities within supply chain to obtain a competitive advantage.
• Escalate any major issues/concerns to the supply chain manager immediately.

You, as an ideal candidate, will have the following skills, experience and education:

• Experience: A minimum of 3-5 years’ experience in Supply and Demand planning and also Order Management. Experience from Pharma/Diabetes care/Diagnostics background is advantageous.  Experience in statistical reporting and knowledge of operational impacts of forecasting. Project Management experience. Demonstrated ability to work with SAP or other ERP systems is needed. Fluency in English and good knowledge of MS Office especially Excel is required.
• Qualifications: Degree in Management, preferably Supply Chain.
• Competencies: Strong ability to coordinate with internal and external stakeholders  Open minded, positive and a team worker. Strong oral and written communication skills  Excellent analytical and negotiation skills. Strong interpersonal skills  Effective problem solving and decision making skills.

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The Position

Roche in Midrand is seeking an IT User, Workplace and Site Experience Specialist to manage the Second IT Support level (Onsite User Services) of the business. We are seeking a candidate with a wealth of IT knowledge and experience to exhibit intellectual curiosity and integrity. A strong passion to bring value-adding technology and mindset to the business is required.

If you want to work for a company that makes a difference to people’s lives all over the world, consider Roche! At Roche a job title is not considered the final definition of who you are, but the starting point. You, as the successful candidate, are someone who wants to influence your own development. Choose Roche if you are looking for a company where you have the opportunity to pursue your interests across functions and geographies.

Key Responsibilities

Operations

• Monitor and keep the service level agreed with the business, for Onsite support (Incidents and Requests fulfilments, according to ITIL best practices).
• Reach top ratings on customer satisfaction for End-User Services, Ensure that end users and Local management are satisfied with IT support and services received.
• Support the timely implementation of Global & Regional IT  initiatives at the site.
• Provide support & guidance for onsite services (e.g. events and meetings). Drive the user experience and promote best practice.
• Interface with and supporting the IT Areas with infrastructure strategy and activities
• Provide Local, Regional and Global support for IT projects.
• Ensure the timely implementation of Global, Regional and Local initiatives and IT projects.
• Propose opportunities to optimise our service delivery using Global guidelines as a reference.
• Support incident and request management and measure performance against agreed SLA’s.
• Manage service providers and vendors that we use to deliver services, including contract management and service reviews.
• Lead and deliver global/local network infrastructure, telephony, client hardware and employee experience projects and deployments, including the measuring of success and adoption of these solutions.

Collaboration

• Work as part of an agile team with whom you need to be focused on creating great employee experiences in the way our colleagues interact everyday with innovative technology and digital services in our workplace.
• Lead and support Business Continuity activities.
• Partner with key business stakeholders, analysing business requirements and choosing solutions to our challenges, deploying solutions and contributing to the marketing and change management campaigns to ensure high adoption of these new solutions.

Communication

• Develop and execute proper communication strategies of the IT services and projects.

• Be proactive in coordinating with IT Areas for communications to be sent to the end users.

• Build up a communication pathway across the squad product teams, ensure the messages coming from the squad and product teams are consistent across all communication channels and review the communications prior sending them to the business colleagues.

Adoption

• Create a great IT experience to make the business most efficient in using our latest Collaboration Suite ecosystem in line with our agile principles.
• Ensure onboarding Roche new hire’s readiness so that they gain the most possible value out of the Roche IT Products.

Policies and procedures

• Follow defined working processes and standards in the execution of daily duties.
• Ensure compliance to Global standards at a Local level.
• Constantly evaluate actual needs and reflect them in the forecast events.

You, as an ideal candidate, will have the following skills, experience and education:

• Experience: -  3 to 5 years’ experience in providing onsite and/or remote technical support to end users in PC and Mac environments with experience across multiple domains, ideally in a multi-national company environment. Experience with a proven track record of running high performing environments, and professional experience in the area of operational IT services in multiple fields of technical experience.
• Qualifications: Degree in Computer Science, Engineering or related discipline or recognition of prior working experience which is equivalent. 
• Knowledge: Understanding of Roche-supported operating systems, devices and applications,  including the Google Suite of Applications, MS Office, etc. would be an advantage. Knowledge of network concepts (e.g., TCPIP, Windows/Mac Networking, Wireless,  Ethernet).  Must have a good understanding of web conferencing and mobile technologies, and an  understanding of audio-visual equipment as it relates to PC/Mac platforms. Experience with ticketing systems and troubleshooting hardware /software /mobile devices. Excellent working knowledge of the ITIL Incident Management processes in an IT  service delivery environment.