Vacancies at SIG Labour & Associates

MINIMUM REQUIREMENTS:

• Valid Matric
• Valid Driver's License
• Own transport

DUTIES &  RESPONSIBILITIES:

Customer Service & Sales:

• Greet and Assist: Approach and welcome customers, assist them in finding specific items, and provide guidance on products
• Process Transactions: Operate the point-of-sale (POS) system to process customer payments, issue receipts, and handle returns
• Product Knowledge: Maintain in-depth knowledge of store items to give accurate advice and recommendations
• Resolve Issues: Address customer complaints and inquiries professionally, escalating complex issues to management
• Promote Sales: Inform customers about current promotions and specials to encourage purchases

Stock & Store Maintenance:

• Receive & Unpack: Receive new shipments, unpack them, and organize the goods
• Restock Shelves: Replenish low stock levels and ensure shelves are always full and neatly arranged
• Merchandising: Create and maintain attractive product displays and manage window displays to enhance the store's appearance
• Inventory Control: Conduct periodic price audits to resolve discrepancies and assist with inventory control
• Store Cleanliness: Maintain a clean and tidy sales floor, including cleaning fixtures, windows, and the shop floor after hours

Operations & Teamwork:

• Team Collaboration: Work effectively with other team members to maintain a clean and organized store environment
• Follow Procedures: Adhere to company guidelines, procedures, and health and safety regulations
• Security Awareness: Be aware of potential shoplifting and fraud to help maintain store security
• Opening & Closing: Perform shop opening and closing procedures as required

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MINIMUM REQUIREMENTS:

• Valid Matric
• Valid Driver’s License
• Own transport
• Have IR / HR experience
• Computer Literate (MS Office)
• Be willing to sleep out and work overtime if needed.

DUTIES & RESPONSIBILITIES:

• Record Management: Maintain accurate and confidential employee records, including personal data, employment history, attendance, and leave information. 
• Policy & Compliance: Help to communicate HR policies, ensuring adherence to company procedures. Complainant / Initiator for hearings. Facilitator / Initiator for Grievances / Counselling Sessions. 
• Reporting & Metrics: Generate reports on key HR metrics, such as turnover, absenteeism, and performance, and analyze data for trends. 
• Employee Support: Serve as the first point of contact for employees, answering questions related to HR policies and resolving issues.
• Administrative Tasks: Organize meetings, manage correspondence, prepare various HR documents

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MINIMUM REQUIREMENTS:

• Valid Matric
• Valid Driver’s License
• Own transport
• Prior work experience in a similar role or industry is often preferred

DUTIES & RESPONSIBILITIES:

• Operate equipment for processing, monitoring, inspections, quality control, counting stock levels and cleaning of work space
• Assembling various products
• Packing products into boxes
• Inspecting products to ensure they meet quality standards
• Maintaining a clean work station and work environment
• Loading and unloading raw material or finished products
• Performing fast-paced assembly and packing work
• Meeting production deadlines / targets

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KEY TASKS AND RESPONSIBILITIES:

• Lead and support a team of 4 Area Managers in overseeing day-to-day operations across retail fuel sites to ensure smooth, safe, and compliant operations.
• Support and manage the Retail Support Officer to deliver outstanding performance.
• Monitor and analyse sales, margin, and volume performance across all sites. Identify underperforming retail sites and implement corrective action plans.
• Translate the Retail Director’s strategic objectives into operational plans and guide Area Managers in execution.
• Ensure all retail sites maintain brand, safety, health, environmental and quality (SHEQ)standards. Conduct regular audits and follow-ups.
• Drive initiatives to improve customer service and ensure consistent, high-quality customers interactions at all retail sites.
• Provide leadership and support to Area Managers, helping them grow their capabilities.
• Promote accountability and alignment with company values.
• Identify and implement operational efficiencies and cost-saving initiatives across the network.
• Assist with rollouts of new initiatives, systems, and infrastructure upgrades, coordinating between Retail Director, Area Managers, and relevant teams.
• Compile regular operational and performance reports for the Retail Director, providing insights and recommendations.

QUALIFICATIONS, EXPERIENCE & KNOWLEDGE:

• Bachelor’s degree in business management, Retail, Operations, or a related field (preferred)
• 5+ years in a retail operations role, preferably within the fuel or FMCG sectors
• Experience managing multi-site operations
• Strong people management and stakeholder engagement skills

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MINIMUM REQUIREMENTS:

• Matric and LLB Degree
• 3-6 years admitted attorney
• RAF Litigation experience
• Valid Driver's License
• Strong analytical skills
• Strong verbal and written communication skills
• Deep understanding of legal principles, procedures, and relevant legislation
• Meticulous approach to document preparation, legal research, and case management
• Strong interpersonal skills
• Must speak, write and understand English and Afrikaans