Vacant Jobs at Sanlam Group

What will you do?

• This is a management role within the regional (geographical) SanlamConnect structure reporting to the Regional General Manager.   The role has a strong tactical focus with some strategic contribution.  This role forms part of and contributes to the regional MANCO.  
• The role is primarily responsible to drive sales and grow market share in the region through Broker Consultants / Independent Consultant & Broker Support Outsourced Consultants.

Output/Core Tasks:

The expectations of the role is to:

• Serve on Regional MANCO and contribute to Regional Sales Strategy 
• Translate regional strategy into tactical and operational sales goals
• Drive and support marketing and business building initiatives
• Set and drive sales and manpower targets
• Manage expenses
• Manage operational effectiveness
• Manage and develop staff 

What will make you successful in this role?

Qualification & experience 

Essential that the candidate has:

• Extensive Financial Services experience of which 5 years must be in a recent Broker Distribution environment.
• Commercial/Financial/ degree/diploma or Business Management Qualification
• CFP/RFP3/Wealth Management or equivalent (i.e.: 120 credits)
• Sales and Operational Management/leadership of a unit would be advantageous

Knowledge and skills 

To be successful you will need to demonstrate good experience in:

IT:

• MS: Office (Excel, Word, PP)
• Web based platform tool/site
• Advisor tools (i.e.: Sanfin; Leads program, SanQuote, Sanport) would be advantageous  
• AUTONUB would be advantageous  
• MyWorkSpace

Business/Management:

• Financial Services Industry Knowledge 
• Specialised knowledge within different channels (SBD channels)
• Financial Services Product Knowledge (Sanlam and competitors) 
• Legal technical Knowledge (product related)
• New and Existing business processes
• Broker contracts
• Sales and related administration processes
• Leads management and campaigns/competitions)
• Leadership and Management skills to manage staff 
• Budgets and expense management (including profitability and VNB)
• Debt management
• Relevant regulatory legislation and compliance knowledge (FAIS accredited)
• Different SanlamConnect models and value propositions

Personal qualities 

• Cultivates innovation 
• Client focus 
• Drives results 
• Collaborates 
• Flexibility and adaptability (being resilient)
• Financial acumen
• Business insight 
• Plans and aligns
• Balance stakeholders 
• Decision quality 
• Treating customers fairly (TCF)

The closing date for applications is 28 October 2025.

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What will you do?

• The Application Manager role is a role within the SAFe structure and is specifically intended to bring technical oversight and governance to the applications being developed and supported in the release train, line management of the technical staff in the self-coordinating squads within the release train and management of the operational processes associated with applications.  
• The Application Manager is a trusted partner to the business Product Manager(s), the Release Train Engineer(s) and the Lean Service Management Lead, listening to the business needs, advising on the technology impacts of business decisions and explaining the business value/risk reduction associated with technical deliverables.

What will make you successful in this role?

Release Train Responsibilities & Technical Collaboration

• Act as Epic Owner for Key Technical Initiatives & Epics for the applications in their portfolio.
• Negotiate capacity allocation for Local Context technical deliverables with Product Managers and the RTE.
• Define Release Strategy for large technology changes by collaborating with the necessary release train stakeholders.
• Collaborate with the Business Product Managers/Product Owners to clarify the Business Value of technical Epics & Features.
• Collaborate with the Business Product Managers/Product Owners to clarify the Technology Impact of key product and process changes.
• Facilitate Early Prioritization for Technology Portfolio backlog with the inputs from IT leadership, architecture CoE, SME services, WOWSS Lead, RTE’s, Infrastructure Product Owners and Audit & Compliance.
• Identify enabler epics to Automate & Shift-left Compliance & Non-functional Requirements.
• Facilitate Discovery and Elaboration for key technology epics and features and ensure that application Impact, high level sizing, business benefits, time criticality and cost of delay parameters are identified 
• Identify the required enabler epics, enabler features and spikes to complete impact assessment and product and technology choices for defining predictable roadmaps for Large Technology Epics 
• Participate in Joint Business Prioritization process, agree on capacity allocation and ensure that Technical Epics and Features are ranked correctly in the backlog.
• Support RTE and squads in PI Planning, Pre-PI Planning and Post-PI Planning activities focusing on Technology Epics 
• Establish Ownership for newly identified components and applications by Collaborating
• Technical Strategy Coordination
• IT General Controls Coordination for Applications under management
• Technical Budget Control 
• IT Technical Reporting

Qualification and Experience

• Appropriate Technical Post Matric 3-year qualification in Information Systems or Engineering.
• Management training is essential.
• 5+ Years of experience in managing software development & Support teams.
• 10+ Years of IT experience in general.
• 5+ Years of demonstratable experience regarding enterprise application ownership.
• Experience on Sanlam systems, including legacy systems will be beneficial.

Knowledge and Skills

• Extensive knowledge of the Sanlam business.
• Clear understanding of Scaled Agile for Enterprise & the philosophies that guide it.
• Clear understanding of Lean Service Management practices.
• Significant understanding of DevSecOps and modern engineering practices. 
• Working knowledge of translating architecture solutions into workable with Technology Leadership, Product Owners/Product Managers and RTE’s.

Core Competencies

• Extensive Knowledge of Application Architecture.
• Significant knowledge of Microsoft and Open Systems technology.
• Strong collaborator who can achieve objectives through facilitation & influence.
• Communicates Effectively (Oral & in writing)
• Able to bridge the divide between technical and business stakeholders.

Personal Attributes

• Effective at building partnerships
• Analytical with an eye to enhance systems and processes
• Willing to influence the thinking of stakeholders
• Comfortable having to collaborate with various role-players 
• Able to maintain performance under pressure
• Effective leadership skills 

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What will you do?

• Assist the Senior and/or Head Compliance Officer to establish and maintain a robust compliance function within the risk management framework of the business according to key regulations.
• Formulate, adapt, initiate, maintain and implement policies and procedures on various key regulations as required.
• Drafting, maintaining and enhancing Compliance Risk Monitoring Plans (“CRMPs”) and determining the amount, frequency and type of monitoring needed to satisfy the CRMPs.
• Incorporating new legislation into existing structure.
• Monitoring compliance and adherence with rules, regulation, policies, procedures and limits and recommendations for any enhancements.
• Act as an independent reviewer to identify areas of potential compliance, vulnerability and risk and to develop or implement corrective action plans for resolution and proactively find business solutions as required.
• Development and maintenance of systems and tools to support the compliance function.
• Compliance Static Data Management.
• Ensure regulatory and compliance deadlines are met.
• Assist the Senior and/or Head Compliance Officer when liaising with regulators.
• Assist the Senior and/or Head Compliance Officer with rolling out training to employees on compliance and new legislation.
• Ad hoc tasks as required.

Qualification and experience

• This role is a mid-level role and requires compliance experience in the asset management/private wealth/financial services industry
• B Com (Law)/LLB or equivalent degree
• 3-4 years postgraduate experience in commerce or law with additional compliance-related experience in the stockbroking or financial services industry
• Must ideally have passed the relevant SAIFM exams (Introduction to Financial Markets, Regulation and Ethics, Equities RPE and Equity Compliance Officer Exam)
• Capable of registration as a FAIS Compliance Officer/JSE Compliance Officer
• Exposure to CAT I (direct and via intermediary services) and CAT II FSP businesses
• Member of the Compliance Institute of Southern Africa would be advantageous

Knowledge and skills

• Working knowledge and application experience of Financial Markets Legislation is key
• Key Acts: FAIS (essential), JSE Rules and Directives (essential), Advantageous supplementary experience: FICA/AML, FATCA, POPIA, Regulation 28 etc.
• Strong Computer literacy skills in MS Office and JSE BDA system knowledge and CURA system knowledge are advantageous.
• Excellent numeracy skills
• Technical understanding of financial products and instruments advantageous
• Research and due diligence skills
• System automation skills (Innovative ideas on possibility to automate processes/procedures)
• Ability to understand broader business issues, to apply holistic insight and acumen in integration of processes

Personal qualities

• The incumbent needs to be assertive, self-motivated and have a strong achievement drive, committed to personal and organizational success
• A mastery of time management, prioritizing and planning is key in this role as a result of the diversity of the role and the large number of tasks
• Ability to work independently with minimum oversight and a high regard for accountability
• Strong, proven analytical and logical thinking skills
• Excellent communication skills (verbal and written) and report writing skills
• Strong administrative and organizational skills with acute awareness and appreciation of accuracy, detail, demands and deadlines
• Pro-active and a lateral thinker with a solutions-based approach when interpreting regulation
• Ability to operate within a high-performance environment, resilient and pressure tolerant
• Sound independent decision/judgment making and reasoning under pressure
• Excellent negotiation skills and ability to influence
• Operate at both a detailed and strategic level, with an ability to implement
• Fiduciary responsibility (High ethical standards to act in the best interest of clients and the business)
• Value for truth, honesty and transparency (clear and direct but diplomatic) and dependable
• Ability to learn quickly and think outside the box and be adaptable
• Friendly and professional, with a positive enthusiastic attitude

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Purpose of the role

• To provide various operational, administrative, and reporting activities across all channels to support the effective and efficient operational functioning of the branches and advisors.

Key Responsibilities

• On boarding and administration of advisor/SAI’s and new broker contracts
• New Business Processing:
• Policy Servicing 
• Retentions Reporting
• Ad hoc administrative support
• Digital sales device management

Qualifications

• Matric (Grade 12)
• Diploma or degree in related field will be advantageous

Knowledge and Experience

Knowledge:

• In-depth understanding of industry standards
• Working knowledge of products and services (advantageous)
• Knowledge of regulatory and compliance frameworks would be advantageous.
• Customer engagement principles

Experience:

• 2 - 3 Years experience in an administrative capacity in an operational environment.
• Experience in the insurance industry would be advantageous.
• Demonstrated client engagement experience.
• Experience working on office management or task management systems (MS Outlook / Teams / Jira / etc.)

Skills and Competencies

• Attention to detail.
• Organised and structured
• Coping with high volumes of work (emotional resilience)
• Client service orientation
• Adhering to principles and values
• Analysis and interpretation

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What will you do?

• Responsible for development and coordination of risk management programmes and ensures that risk management programmes are designed to identify and measure risk by developing and using risk identification and measurement methods such as risk and control self-assessments, loss event database and process flow analysis.
• Responsible to make accurate risk mitigating recommendations to implement internal controls, transfer risk e.g. 3rd party insurance or avoid the risk-related business. Collect and analyses risk information and ensures that the organisation is adequately protected against loss.  Draft reports including recommendations on proactive management decisions to prevent risk events.  May have supervisory responsibilities.

What will make you successful in this role?

• Develop and Maintain Enterprise Risk Management (ERM) Framework and policies and procedures
• BCM Coordination and Reporting
• Crisis Management Processes and planning, including OHS
• Assist with annual ERM plan
• Risk maturity profile assessed and maintained
• Oversight over ERM Operational Risk Management system – Data Quality and Risk Methodology and reporting
• Provide Risk Training to wider risk teams and business
• Assist with Risk workshops and establishment of risk registers
• What will make you successful in this role? Continues
• Risk Reporting and Presentations to stakeholders – Risk Committee / Board level reporting
• Frequent Engagement with Business / Cluster Risk Teams on various risk matters
• Assist with regulatory engagements / presentations and information requests
• Maintain and improve on Risk Taxonomy and other risk structures and governance within the group
• Work closely with Group Compliance, Group Internal audit and Group Finance Teams.
• Monitoring and Oversight on Risk activities across the group and reporting on such activities. 
• Policy adoption and compliance to risk policies

Qualification and Experience

• Post Graduate Qualification, Preferably in Risk Management, Economics Degree, Business Degree, Actuarial, Investment management, CA(SA).
• Minimum of 10 (ten) years experience in Enterprise Risk management function, preference in financial Services Industry.
• Must previously been in Senior Manager Risk Role within a large corporate organisation with proven track record in ERM function

Knowledge and Skills

• Risk Management
• Data Collection
• Business Processes
• Excellent Reporting and Administration skills 
• Quality, Compliance and Accreditation
• Strong analytical skills and attention to detail
• Able to build relationships with key stakeholders
• Able to effectively manage and deal with ambiguity
• Must be able to support and manage multiple projects across various jurisdictions, with the ability to assess complex risk scenarios and implement effective mitigation strategies.
• Good understanding of non-financial risk types – Operational Risk, Conduct, Brand and Reputational, Strategic and IT Risks and Third Party Risk Management
• Self-starter able to manage assignments and tasks from start to finish with minimal supervision
• Will have to manage junior Risk Analyst team member

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What will you do?

• This is a technical (Engineering) management role, reporting to the SGT Executive Head: Application Platforms.
• The Application Manager role is a role within the SGT Application Management structure and is specifically intended to bring technical oversight, operational stability and disciplined engineering practices to the applications being developed and supported.
• The Application Manager is accountable for the end-to-end management, stability, and evolution of a defined portfolio of business applications, comprising both bespoke-built and vendor-supplied solutions. The role involves leading software engineering teams, establishing and maintaining modern engineering practices, coordinating with product vendors, and ensuring delivery of high-quality, secure, and reliable software that supports Sanlam’s business objectives. 
• This individual will provide both strategic and operational leadership to ensure that applications remain fit-for-purpose, cost-effective, compliant, and continuously improved within an Agile delivery environment.

What will make you successful in this role?

Application Portfolio Management

• Take ownership of a small portfolio of applications, including software development lifecycle management, FinOps, budgeting, cost recovery and performance monitoring.
• Ensure applications remain aligned with business needs, technology strategy, and compliance standards.
• Develop and maintain application roadmaps (Functional & technical) in collaboration with business stakeholders and architecture teams.
• Coordinate operations including upgrades, patches, and enhancements for both bespoke and vendor systems.

Software Engineering Leadership

• Establish and maintain sound software engineering practices for bespoke applications (Including Coding standards,
• CI/CD, test automation, code reviews, documentation).
• Foster a DevSecOps culture within the team to ensure fast, secure, and reliable delivery.
• Introduce improvements in tooling, testing, deployment, and observability.
• Ensure all solutions adhere to Sanlam’s architectural and security standards.
• Consistently maintain evergreen principles.

People and Team Management

• Lead and mentor a small multidisciplinary Agile delivery team (developers, analysts, testers, test automation engineers, DevOps engineers).
• Promote a culture of collaboration, accountability, and continuous learning.
• Support career development and skills growth within the team.
• Ensure capacity planning, resourcing, and succession planning for key roles.

Agile Delivery & Stakeholder Management

• Operate within an Agile framework, while being empowered to adapt or enhance delivery processes as needed.
• Facilitate effective collaboration between product owners, business stakeholders, and technical teams.
• Drive delivery predictability, transparency, and quality.
• Ensure incidents, defects, and enhancements are managed effectively and business value is optimised.

Governance, Risk, and Compliance

• Ensure compliance with IT policies, data protection standards, and regulatory requirements.
• Resolve critical compliance and audit gaps.
• Manage application risks, including technical debt, obsolescence, and security vulnerabilities.
• Prepare and present regular performance, risk, and roadmap reports to senior stakeholders.

Qualification

• Grade 12
• Appropriate Technical Post Matric 3-year qualification in Information Systems or Engineering.
• Management training would be beneficial.

Experience:

• 5+ Years of experience in managing software development & Support teams.
• 10+ Years of IT experience in general.
• 5+ Years of proven experience regarding enterprise application ownership.
• Experience in Cloud environments would be beneficial
• Working experience in Microsoft and Open Systems technologies would be beneficial

Knowledge:

• Agile software development practices.
• DevSecOps and modern engineering practices. 
• Good understanding of application architecture.
• Significant knowledge of Microsoft and Open Systems technologies

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What will you do?

• This is a specialist role, which is responsible for research, design and development of training content and related workshop material in support of client and/or business requirements and with specific focus on alignment with relevant financial services legislation. 

What will make you successful in this role?

This role is responsible for:

• Design, develop, and deliver learning programme in alignment with business strategy.
• Providing support to the business by integrating technology into the curriculum and working with the business to successfully implement learning technologies.
• Assessing instructional needs within the business and identifying applicable solutions to enhance learning
• Development of instructional content used to support online, blended, face-to-face, and online self-paced training programs.
• Participate in relevant committees and forums to influence governance principles, policies and frameworks
• Collaborate closely with internal and external stakeholders (practice development, sales, and product teams) to ensure content reflects current business priorities, campaigns, and CRM tools.
• Translate complex financial planning concepts into practical, adviser-ready learning experiences that directly support practice development and business growth. 
  Reporting and Analytics 

The role will further support with:

• Scoping and managing research and design projects as and when required
• Designing training workshops in relation to content, structure, and process
• Rolling out of new training including pilots and train-the trainer sessions
• Maintaining, updating, and reviewing of existing training content

Qualification and Experience

• Relevant B Degree
• A relevant professional qualification (e.g., Instructional Technology / Design Qualification) will be advantageous
• E-Learning / Graphic Design experience is recommended
• CFP qualification will be advantageous
• Practice Development experience will be advantageous
• Assessor / Moderator certification is recommended

Knowledge and Skills

• Computers and peripheral devices
• Win and Mobile OS, MS Office, Exchange
• Moodle: LMS
• Video and web conferencing, multimedia, learning management and lecture capture systems; courseware development in HTML, Flash, web authoring, desktop publishing and other applications (Adobe CS, Captivate, Articulate, etc.).
• Articulate, Camtasia, AVS, Raptivity, SnagIt, Flipping Book, SAP Productivity, Handbrake, Visio Photoshop, Notepad, SPP
• Adult Learning Principles and different learning styles/types
• E-Learning and blended learning development
• Training assessment and evaluation
• Training Needs Analysis processes
• Financial Services Product Knowledge (Sanlam and competitors)
• Relevant regulatory legislation and compliance knowledge
• Full understanding of the different training qualification frameworks
• Sanlam sales and advice processes
• Research methodology
• Project managemen

Core Competencies

• Customer Focus
• Collaborate
• Innovation
• Results Driven
• Resilience

Personal Attributes

• Excellent communication skills (verbal and written)
• Detailed minded
• Relationship building and networking
• Structured and good planning skills/co-ordination skills
• Innovative and problem solver
• Decision quality
• Technical professional skills
• Presentation skills
• Influencing ability
• Coaching mindset
• Continuous learning

The closing date for applications is 28 October 2025