Various Exciting Jobs at Mr Price Group

JOB DESCRIPTION

• The Floor Supervisor supports the Store Manager in achieving the sales target for their store.  

RESPONSIBILITIES

• Supporting the Store Manager in driving Sales and Turnover
• Creating and delivering an excellent customer shopping experience 
• Motivating and inspiring your team members to work hard and push for sale

QUALIFICATIONS

• Grade 12
• 1 year of Supervisory experience is required in this role, experience leading a team will be an  added advantage
• A passion for homeware

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RESPONSIBILITIES

Invoices.

• Process invoices and purchase orders.
• Match and batch invoices and delivery notes.
• Follow up on payment of invoices due, by sending bill reminders and contacting clients to ensure that no invoices are long outstanding.

Payments.                        

• Process accounts and incoming payments in order to follow up where payments are missed.
• Prepare sundry creditors payments and ensure suppliers are paid timeously to avoid penalties of missed payments.
• BEE Certificates.
• Follow-up on BEE certificates for each service provider to ensure compliance and documentation is available on DAX.

Reconciliations.           

• Reconcile the accounts receivables ledger to ensure that all payments are accounted for and properly posted.
• Prepare reconciliations of amounts owed to each sundry vendor (per the statement received) against the amount owed per DAX to ensure consistency between the two.
• Data Capturing.
• Maintain the sundry creditors data base including capturing of new suppliers in DAX.

QUALIFICATIONS

Education:

• Grade 12.
• Qualification in Finance (preferred)                                                                         

Experience:

• 2-3 Years' creditors experience 
• Strong MS Excel experience 

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RESPONSIBILITIES

• Banking of money 
• Relieve store manager 
• Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security 
• Ensure compliance of all company procedures 
• Assist store manager in management of staff
• Ensure front end controls are in place 
• Oversee the cash office 
• Minimize stock loss Customer Service 
• Introduce sales initiatives to reach store targets

QUALIFICATIONS

• Matric / Grade 12 (Mathematics an advantage) or NQF Level 4 
• Previous experience managing people 
• Previous experience managing a department 
• Previous clothing retail experience would be highly advantageous 
• Strong communication skills 
• Strong admin skills 
• Decision maker
• Organizational skills 
• Planning 
• Maintain productivity
• Leadership 
• Enthusiastic
• Ethical and great integrity 
• Honesty 
• Proactive 
• Self-motivated

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RESPONSIBILITIES

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write offs, breakages, recalls and returns.     

Sales Growth & Profitability:

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.                      

Risk Management:

• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.   

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.   

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Innovation:

• Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes. 

QUALIFICATIONS

• Grade 12.
• 3 to 5 years' experience in a retail store management capacity.  
• Knowledge on sales & service management.
• Budgeting knowledge.
• Proficiency in MS Office.
• Effective Communication skills.
• Business understanding of retail trade, brand, customer & product.

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RESPONSIBILITIES

• Promote sales. 
• Manage stock, and control expenses to meet business targets. 
• Achieve and/or exceed the required targets that are set out for the store. 
• Use store resources effectively to maintain the productivity of the store. 
• Encompass a thorough knowledge of stock and management of policies and procedures. 
• Act as the custodian of all company policies and procedures to ensure standards are met. 
• Assume accountability for the management and the training of all staff. 
• Maintaining the company culture by treating staff in a respectful and professional manner. 
• Ensure all interaction with customers results in an above-average customer service level. 
• Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards. 

QUALIFICATIONS

• Matric / Grade 12, Mathematics an advantage 
• 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail  environment. 
• Excellent business English, both verbal and written  

go to method of application »

RESPONSIBILITIES

• Promote sales. 
• Manage stock, and control expenses to meet business targets. 
• Achieve and/or exceed the required targets that are set out for the store. 
• Use store resources effectively to maintain the productivity of the store. 
• Encompass a thorough knowledge of stock and management of policies and procedures. 
• Act as the custodian of all company policies and procedures to ensure standards are met. 
• Assume accountability for the management and the training of all staff. 
• Maintaining the company culture by treating staff in a respectful and professional manner. 
• Ensure all interaction with customers results in an above-average customer service level. 
• Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards. 

QUALIFICATIONS

• Matric / Grade 12, Mathematics an advantage 
• 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail  environment. 
• Excellent business English, both verbal and written  

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RESPONSIBILITIES

• Receive incoming goods, verify against invoices or orders, and ensure accurate documentation.
• Signing in and out spares from the spares workshop (Allocate the spares to a call or breakdown).
• Conduct regular cycle counts of locations to maintain spares accuracy.
• Store goods in designated locations, ensuring proper handling and storage procedures are followed to prevent damage or deterioration.
• Maintain inventory levels by conducting regular stock checks and reordering supplies as needed.
• Submit weekly spares stock levels and cycle count findings.
• Submit re-order sheet based on min/max stock levels in store.
• Signing in and out tools and equipment (maintain asset register of tools and conclude return of tools before COB).
• Conduct power tools audit against the system and inspect for defects. Check for damage and repairs required.
• Conduct equipment audit, check for damage and schedule repairs according to equipment inspection sheet.
• Monitor stock movement and update inventory records using computerized systems or manual logs. Systematic update inventory records on ITSM system on daily basis.
• Properly track spare parts stock out based on Machinery or Electrical Faults.
• Report any defects within the system / suggest improvements of ITSM.
• Generate weekly and monthly reports of breakdowns by machine, sub-categories or Electrical.

QUALIFICATIONS

• NQF level 4 (School grade 12/Matric) / Technical certificate N3 (3 - 6 months) / National vocational certificate Level 4.
• At least 1 years’ experience in warehouse or logistics environment
• Must be familiar with inventory management systems and basic computer skills.

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RESPONSIBILITIES

• Ensure the timeous and effective response to second line support queries & problems to resolve issues arising from the use of applications and escalate queries where the issue cannot be resolved.
• Analyse trends in incidences reported & resolved to provide insights to developers and IT teams on areas of concern or repeated problems within applications or systems
• Document the process applied and resolution used to resolve incidences to maintain a library of knowledge to be shared with support & IT teams .
• Ensure incidents are resolved as per SLA agreement
• Ensure Access and  Master data  to all applications are managed accurately .
• Proactively review all environments to ensure the mitigation of risks .
• Build a sustainable working relationship with customers to ensure good customer service .
• Work with both internal and external teams to drive root cause resolution of incidents logged
• Enhance and maintain applications that conform to user requirements and specified architectural design.
• Solving technical problems
• Conduct post implementation monitoring and support
• Mentor junior support associates

QUALIFICATIONS

• IT Diploma or Degree 
• Excellent business knowledge in supply chain or retail environment & great with people
• 4+ years’ working experience with:
• SQL Server
• Logging and monitoring 
• Data Analysis 
• Microsoft Excel at an advanced level
• Handling escalations from junior team members and guiding them appropriately 
• Troubleshooting, applying fixes where appropriate and root cause analysis
• Working with developers on addressing escalated fixes.

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RESPONSIBILITIES

• Effectively fielding calls from arrears customers to collect on overdue installments for all lending products.
• Efficiently processing customer refunds, processing and reviewing account adjustments
• Resolving client discrepancies and short payments 
• Accurately updating customers’ personal, employment and contact information to maintain their details 
• Effectively rehabilitating customers through excellent customer service standards 
• Deal efficiently and accurately with all queries and complaints from customers or stores, and ensuring they are timeously resolved.

What's in it for you? 

• Uncapped incentive when your targets are achieved
• Learning and Development, and Career Growth opportunities within the Mr Price Group
• All associates are entitled to up to discount on merchandise at Mr Price Group stores including Mr Price, Mr Price Home, Mr Price Sport, Sheet Street, and Miladys.
• Built on the foundation of partnership, the Mr Price Group share scheme provides its associates with the unique opportunity to become a part-owner in the success of the company after 1 year’s permanent service. Our hope is that all associates will hold shares in the company and will use the long-term growth of those shares to build financial security.

QUALIFICATIONS

• Grade 12 
• 6 - 12 months experience in collections
• Strong negotiation skills 
• Excellent communication skills 
• Knowledge of NCA requirements pertaining to collections and credit control
• Understanding of the life-cycle of an account and the collection process 

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RESPONSIBILITIES

Direct Sales:

• Contact prospective customers to present information and explain available products.
• Delivered prepared sales talks, reading from a script that describes products, in order to persuade potential customers to purchase a product. Explain products and prices, and answer questions from customers.
• Ensure FAIS and FICA standards are adhered to when dealing with customer calls and correspondence. Update customer details and communication on the customer debtor system (CDS). Ensure the quality of calls is in line with service level agreements (SLAs). 

Updating Personal Information:

• Accurately updating customers' personal, employment and contact details to ensure right party contact.         

QUALIFICATIONS

• Grade: 12.
• Year Experience in Sales environment. (Specifically selling Life insurance policies).                    
• Specific Knowledge in RE5 + FAIS is advantageous.
• Business Understanding of FSB Compliance, Code of Conduct & Relevant Legislation (NCA, POPI, etc

go to method of application »

RESPONSIBILITIES

Direct Sales:

• Contact prospective customers to present information and explain available products.
• Delivered prepared sales talks, reading from a script that describes products, in order to persuade potential customers to purchase a product. Explain products and prices, and answer questions from customers.
• Ensure FAIS and FICA standards are adhered to when dealing with customer calls and correspondence. Update customer details and communication on the customer debtor system (CDS). Ensure the quality of calls is in line with service level agreements (SLAs). 

Updating Personal Information:

• Accurately updating customers' personal, employment and contact details to ensure right party contact.         

QUALIFICATIONS

• Grade: 12.
• Year Experience in Sales environment. (Specifically selling Life insurance policies).                    
• Specific Knowledge in RE5 + FAIS is advantageous.
• Business Understanding of FSB Compliance, Code of Conduct & Relevant Legislation (NCA, POPI, etc

go to method of application »

RESPONSIBILITIES

• Promote sales. 
• Manage stock, and control expenses to meet business targets. 
• Achieve and/or exceed the required targets that are set out for the store. 
• Use store resources effectively to maintain the productivity of the store. 
• Encompass a thorough knowledge of stock and management of policies and procedures. 
• Act as the custodian of all company policies and procedures to ensure standards are met. 
• Assume accountability for the management and the training of all staff. 
• Maintaining the company culture by treating staff in a respectful and professional manner. 
• Ensure all interaction with customers results in an above-average customer service level. 
• Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards. 

QUALIFICATIONS

• Matric / Grade 12, Mathematics an advantage 
• 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail  environment. 
• Excellent business English, both verbal and written  

go to method of application »

RESPONSIBILITIES

• Promote sales. 
• Manage stock, and control expenses to meet business targets. 
• Achieve and/or exceed the required targets that are set out for the store. 
• Use store resources effectively to maintain the productivity of the store. 
• Encompass a thorough knowledge of stock and management of policies and procedures. 
• Act as the custodian of all company policies and procedures to ensure standards are met. 
• Assume accountability for the management and the training of all staff. 
• Maintaining the company culture by treating staff in a respectful and professional manner. 
• Ensure all interaction with customers results in an above-average customer service level. 
• Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards. 

QUALIFICATIONS

• Matric / Grade 12, Mathematics an advantage 
• 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail  environment. 
• Excellent business English, both verbal and written