In this role you will be responsible for understanding Mimecast’s customers' desired outcomes and driving the requisite activity in your team to achieve value realisation. You will be respon
WHAT WILL YOU DO?
Growing the Top 50 business lives, handling and resolving service-related queries:
Manage the team to provide a value proposition to the employers to enable the transfer and
Dis-Chem Pharmacies’ in Midrand has an opportunity available for a Customer Benefits Administrator to join the team. The main purpose of this role will be to administrate processes of the Benefi
Job description
To provide telephonic / remote / onsite support for all Micros products.
Clients on ‘Stop-Support’ are not to be support without the authorization by
Join Ecolab’s call center in , and become part of a dynamic team that loves their work and enjoys each other. As a respected Customer Service Agent, use your high energy and socia
Main Purpose of The Role:
Commercial Support – Customer Visibility and Implementation
Strategic Implementation Project Lead
Internal Projects and Process Improvements (Best Practice)
Job Description
To increase new profitable business production and the conversion of approved applications
Contribute to cost efficiencies through responsible utilisation of work related reso
Job Description
The CX Engineer is responsible for the configuration, implementation, operation, and upgrading of CX software systems and associated physical and virtual peripheral components/syste
Job Description
Key Responsibilities, Energetic person, Have great communication skills, be able to handle face to face customers, work under pressure however have a smile on their face, don'
A unique opportunity to join the customer success team of an incredibly inspiring, technology start-up. You will need to be ambitious, driven and have a passion for customer service and how it transfo
Duties and Responsibilities :
Ensure ongoing collaboration with order success agents to ensure effective processes are in place and in line with corporate processes and goals.
Meet/exceed perf
Our Company is currently seeking the skills and expertise of a vibrant and energetic Customer Service Agent, based in Johannesburg.
Key duties and responsibilities (including but not limited to):
Job Responsibilities
Adhere to the daily schedule to ensure that targets are met by following the work plan.
Follow Nedbank processes and values such as honesty; integrity; accountability; res
Ref: EWC 03/2024
Requirements:
National Senior Certificate / Grade 12 or NCV Level 4;
An appropriate Bachelor’s degree in Education;
A minimum of three to five (3-5) yea
Key Outcomes may include but are not limited to:
Perform outbound calls to new clients joining the bank.
Perform outbound calls to existing client wanting to close their account.
Communicati
Areas of responsibility may include but not limited to
Answering inbound calls timeously
Dealing with predominantly telephonic and occasionally email queries
Assisting fran
Brief Role Description
To efficiently capture and process customer requests in accordance with Service Level Agreements (SLA)
Key Performance Areas (Kpa's)
Must be clear and audible on
Job Description
Maintain a client service orientation by managing daytoday administration of client service and coordinating on analysis and reporting of assigned research projects.
Client
