Job Output:
People Management
Coaching the team to ensure the quality of delivery meets the appropriate company standards
Manage and asses the team to ensure all performance standards are m
Main Purpose of the Job:
Present, promote and sell products/services
Perform cost--benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop and maint
This position is accountable for:
Answering and/or initiating customer interactions, responding to customer needs in a professional, service-orientated manner
Constantly meeting organisational
Purpose
The Customer Support Specialist is responsible for delivering high level engagement between the 24/7 Customer Support Team, Internal Stakeholders and Customers through monitoring of Support
Reason for discussion: Self-Cash Support Consultant Responsibilities and Expectations
Answer all incoming calls – irrespective how many calls you have taken prior.
Make the require
Position Detail
Understand the role of each team within the department and constantly engage to achieve goals
Customer Care: Log all inbound, outbound, and ad hoc events
Communications: Proa
Responsibilities
Earning Client Trust and Building Relationships:
Serves as the relationship owner within Customer Success to manage client relationship and execute critical communications.
Purpose of the Job
Oversee the call centre operations and resource management of the retail customer segment to pre-defined business and customer satisfaction standards.
Who You Are:
You a
Job Description
Collect overdue payments from our customers via the phone.
Main Responsibilities
Manage a portfolio of customers with overdue invoices
Persuade customers to sign up for a
Introduction
To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.
Job Objectives:
To efficientl
Minimum Qualifications and Experience:
Matric/ Grade 12
A minimum of 2years customer service/sales experience in a call centre environment (with sales lead generation experience.
Main Dut
Minimum Requirements
Matric.
Ability to comprehend technical information.
Minimum of 12 months customer service experience.
Strong administrative and organisational skil
Job Purpose:
The Sales Advisor is responsible for providing appropriate solutions and information to a prospective and/or existing customer so that the customer can make a concise decision to pu
Job Description
Are you a tech whiz with a passion for solving problems? At Yoyo, we strive to deliver world class customer support at speed, and we’re on the hunt for a motivated Technical S
Key Duties:
Day-to-day team management and support.
Development of daily team schedule, including weekend overtime as and when needed.
Review, develop and maintain sustainable processes that
Key Responsibilities:
Serve as a contact point for customer service and landside transportation teams regarding special instructions or issues related to detained containers.
Handle receipt an
Job Purpose
The Customer Success Consultant plays a crucial role in ensuring customer satisfaction post-purchase by providing support, handling warranties, and addressing any issues, problems, o
