Job Objectives:
To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs.
To drive and maximise sales of
YOUR MISSION
You will serve as a point of contact for our wholesale customers with queries about products, orders and deliveries and provide support for sales representatives and/or sales agents.
Main Purpose of the Job:
Present, promote and sell products/services
Perform cost--benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop and maint
Main Purpose of the Job:
The Customer Support Team, located in Cape Town, currently has a vacancy for a Customer Services Representative, who, reporting to the Team Manager, will be responsible for
Job Purpose:
To provide guidance and assistance to clients visiting the customer service centres and to resolve queries.
Key performance areas:
To provide guidance and assistanc
Responsibilities:
Manage the end-to-end shipment process for small/mid-sized customers (Essential Services Customers) in compliance with all company procedures.
Ensure timely and effective res
Key Responsibilities
Keep areas clean and monitors and applies good housekeeping
Keeps up-to-date, and actions changes in display procedures and notifications
Keeps up-to-
RESPONSIBILITIES:
Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required;
Assist cus
Job Output:
People Management
Coaching the team to ensure the quality of delivery meets the appropriate company standards
Manage and asses the team to ensure all performance standards are m
Main Purpose of the Job:
Present, promote and sell products/services
Perform cost--benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop and maint
This position is accountable for:
Answering and/or initiating customer interactions, responding to customer needs in a professional, service-orientated manner
Constantly meeting organisational
Purpose
The Customer Support Specialist is responsible for delivering high level engagement between the 24/7 Customer Support Team, Internal Stakeholders and Customers through monitoring of Support
Reason for discussion: Self-Cash Support Consultant Responsibilities and Expectations
Answer all incoming calls – irrespective how many calls you have taken prior.
Make the require
Position Detail
Understand the role of each team within the department and constantly engage to achieve goals
Customer Care: Log all inbound, outbound, and ad hoc events
Communications: Proa
Responsibilities
Earning Client Trust and Building Relationships:
Serves as the relationship owner within Customer Success to manage client relationship and execute critical communications.
Purpose of the Job
Oversee the call centre operations and resource management of the retail customer segment to pre-defined business and customer satisfaction standards.
Who You Are:
You a
Job Description
Collect overdue payments from our customers via the phone.
Main Responsibilities
Manage a portfolio of customers with overdue invoices
Persuade customers to sign up for a
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