Imports and Shipping Controller at HomeChoice Holdings Limited

Job description

The ideal candidate for this role will be responsible to control and direct all shipping activities for managed imports

Key Performance Areas (KPAs)

• Manage relationship with shipping agency
• Daily communication re issues/operational matters and manage and resolve all challenges
• Monitoring of B&D’s KPA’s (timely delivery of invoices) and ensure invoices are checked and paid timeously whilst monitoring deferment account levels
• Build and maintain effective and lasting relationships
• Act as internal liaison between buyers, planners, warehouse and finance departments
• Monitor vessel movements
• Manage daily communication re issues/changes/operational matters re incoming containers between all parties (merchandise/DC) and resolve all challenges timeously
• Support inbound stock management
• Act as link between merchandise and DC in Ops manager’s absence (priority containers)
• Continuously inform and update DC of revised ETA’s so that DC can plan accordingly
• Keep DC apprised of free time agreements with shipping lines and liaise with buyers/planners re their incoming cargo
• Keep all parties (DC and merchandise) informed of customs stopped containers
• Act as source of industry knowledge
• Keep abreast of shipping lines service changes/routines/mergers and vessel sharing agreements
• Ensure rates quoted are market-related and negotiate lower rates and better free time agreements with Ops Manager and shipping lines
• Benchmark of shipping agents
• Meet with other forwarders with Ops Manager to keep informed of what the competition is offering

Requirements

Qualifications & Accreditations

Bachelor’s Degree in supply chain, business, statistics or economics and/or an equivalent tertiary qualification

Experience & Skills

• Minimum of five years’ experience within a similar shipping role with a sound administrative background
• Computer literate with Excel, MS Word and Outlook
• Hands-on working experience of inputting and processing accurate data both numerical and text

Attributes & Behaviours

• Excellent numerical skills with the ability to provide accurate and timely information to a high standard
• Organised, methodical and analytical approach
• Superior planning and coordinating skills with specific attention to detail
• Superior decision/recommendation making skills
• Ability to manage multiple tasks simultaneously and to prioritise workload
• A mature, proactive and diplomatic approach, with the ability to work effectively
• High level of interpersonal and problem-solving skills
• Confident communicator (written and verbal) with a wide range of people at all levels
• Strong attention to detail and accuracy with a willingness to accept responsibility
• Self-motivated and enthusiastic with the ability to work well under pressure and meet targets and deadlines
• Passionate about administrative work and streamlined processes