Overall Purpose of the job:
The successful incumbent will be responsible to assist with processing and maintaining all administrative duties to ensure optimal operational functioning within the Commercial department.
Main Duties & Responsibilities
Minimum qualifications and experience:
The successful incumbent will be responsible to assist with processing and maintaining all administrative duties to ensure optimal operational functioning within the Commercial department.
Main Duties & Responsibilities
- Processing of all customer requests and/or orders
- Provide quotations to clients as and when required
- Administration of equipment booked in for repairs
- Liaising daily with various departments to attain the necessary status on client’s requests
- Communication and feedback to clients on an ongoing basis regarding all requests and/or orders
- Ensuring that technicians are scheduled as and when required
- Ensuring that correct stock/equipment is available as per client’s order/request
- Provide daily, weekly and monthly reports as required.
- Creating and maintaining the Commercial database
Minimum qualifications and experience:
- Matric
- A minimum of 2 years customer service experience
- At least 2 years administration experience within a client-centric environment
- Computer literacy in Microsoft Outlook, Excel, Word and PowerPoint
- Customer focus
- Drive for results
- Action orientated
- Organising
- Planning
- Time Management
- Excellent communication skills (verbal and written)
Gmail
Yahoomail