Human Accent stands tall as a premier Talent Search and Management Consultancy. We possess an unwavering focus on unlocking the true potential of the talent in your business. We are talent hunters guided by meticulous attention and innovative approaches. We specialise in the end to end management of the talent life cycle from talent acquisition, talent assessment and mapping, succession, development plans to talent analytics needed to measure real success.
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5x Service Desk Agents- Cleaning and Security Industry
To serve as the central hub for managing all client-related inquiries and service requests, and coordinating seamless communication across departments. This includes addressing client complaints, managing health and safety incidents, handling material requests, overseeing machinery repairs, engaging subcontractors, and ensuring the timely delivery of services and resources in line with operational requirements.
Qualifications:
A minimum of a high school diploma or equivalent (required);
A minimum of relevant qualifications in operations management or facilities management (preferred).
Certification in Health & Safety practices.
Experience, Knowledge & Skills:
Minimum 2 years of experience in a similar role within the security, cleaning, or facilities management industry.
Familiarity with Profit, Velocity, SAP, or similar operational systems (advantageous)
Intermediate competence in MS Office
Knowledge of security and cleaning industry standards and practices.
Picking stock from the warehouse for deliveries
Generating and processing accurate monthly client invoices
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