Team Leader: Oncology Shared Services at AfroCentric Group

Job description

To ensure the management of clinical risks related to hospital events and associated alternative care through the application of scheme rules and clinical policies and procedures.

Qualifications

• Nursing Diploma. Registration with the relevant statutory bodies

Experience

• A minimum of 3 year’s experience in Managed Healthcare. At least 2 years Oncology case management experience.
• ICU experience will be an advantage. Previous exposure to managing a team will be advantageous.

Duties & Responsibilities
Accountabilities

• Compliance and Risk Management:
• Analyse and provide client specific and business reports
• Defined legal, statutory and regulatory compliance is appropriately implemented and maintained at the required standards for the team
• Implemented team operational risk and governance structures, measures and frameworks are monitored and necessary action is taken to address issues, when necessary
• Financial Management:
• Manage expenses and costs and identify cost saving opportunities to support the department in achieving its financial goals and targets
• Operating Model:
• Ensure best quality work delivered by team in the execution of tasks
• Assist with implementation and maintenance of Standard Operations Procedures
• Investigate IT queries and escalate where required
• Implement team operational plans and manage that the defined delivery objectives are met through supporting, and being supported by other teams within and linked to the department / project
• Identify opportunities to improve the team's core operational internal processes and internal supply chain
• Resolve team operational conflicts
• Ensure delivery targets/objectives are met and motivate the team to operate in a mutually supportive manner to achieve successful delivery
• Operational Implementation of Strategy:
• Plan and implement daily, weekly and/or quarterly operational changes within the team to respond to important external influences
• Ensure relevant sections of the business plan are implemented in a manner that supports operational quality and meets the defined departmental priorities
• Communicate the relevant sections of the team operational plan to facilitate buy-in of the employees
• Ensure implementation of workplans in a way that maintains operational best practice and leads to continuous delivery improvement
• Operational Leadership:
• Manage the operational performance of the team as per HR frameworks and policies to ensure delivery to agreed standards and objectives
• Provide appropriate staff development, coaching and mentoring and retain skilled and engaged employees within the team and Medscheme
• Support transformation through valuing diversity within the team and department
• Behave in alignment with the Medscheme values
• Stakeholder Management:
• Ensure appropriate, active and informative relationships with customers and relevant stakeholders are successfully maintained
• Address customer or stakeholder complaints in alignment with the policies and procedures and ensuring customer / stakeholder buy-in

Closing date for applications: Friday, 7 July 2017