Sales Consultant at Rectron South Africa

Job description

The world of channel distribution is changing, and in line with the change, Rectron is investing in developing its business through offering end to end solutions targeted towards SMBs and enterprises across a variety of verticals. In line with this, the role of the Sales Consultant is to maintain and grow the Rectron client base through promoting and selling the full Rectron product range.

It is imperative you work very closely with the resellers to understand their business priorities, and offer them end to end solutions.

The candidate must possess the following capabilities and will be responsible to:

• Work with allocated dealer base that is assigned.
• Grow this database on a monthly basis in line with target given.
• Achieve GP target on set Database
• Achieve target spend across customer breadth given.
• Assisting all customers with queries, quotes and orders.
• Managing dealer base to ensure customers are up to date with specials and promotions
• Informing the database of new content uploaded on the reseller portal where relevant
• Build good relationships with your clients
• Escalate problematic issues to the Sales or Product Managers timeously
• Selling key components as required by management or PM
• Complete all allocated Product training as necessary
• Send all orders timeously through to order processing
• Manage Database of Credit availability and highlight problems to accounts department.
• Assist with other job related duties as and when required
• General admin and upkeep of database
• General update and maintenance of all admin and filing
• Represent Rectron at trade exhibitions, events and demonstrations.
• Attend product training programmes and study and know the relevant product range.
• Attend product related and sales events when requested

Skills & Competencies

• Ability to effectively navigate and use a Windows based PC
• Effective Communication
• Strong customer relationships
• Good communication & Listening Skills
• Telephone Etiquette
• Motivated by additional sales
• Ability to work under pressure
• Well disciplined’ individual
• Organisation
• Time management
• Prioritising of tasks
• Planning and organising
• Problem Solving
• Listening to and effectively analyse problems as they arise.

Experience (experience required for the job)

• At least 2 years of experience in a sales environment, preferably in product sales and hardware.
• Exceptional customer service experience

Education/Qualification

Minimum: Matric, or higher education