Human Resources Officer at Fairmont Hotels & Resort

Job description

Reporting to the Director of Human Resources, the Human Resource Officer will support the HR Department as a Generalist by ensuring the provision of an integrated, comprehensive and customer orientated HR Management service. The HR Officer contributes to the accomplishment of HR practices and objectives that will provide an employee-oriented, high performance culture that emphasizes empowerment, the recruitment and ongoing development of a superior workforce.

Hotel Overview : On KwaZulu-Natal’s Dolphin Coast, under an abundant forest canopy, you will find Zimbali - Zulu for “valley of flowers.” A sanctuary unlike any other in South Africa, this charming and unspoiled region is a nature lover’s wonderland. Dappled shadows from the lush vegetation and cool breezes from the Indian Ocean leave their mark on your soul. Endless beaches and clear skies invite you to relax and dream. Within this subtropical paradise, set within the serene confines of a coastal forest reserve, you will find the highest expression of exclusive hospitality: Fairmont Zimbali Lodge and Fairmont Zimbali Resort.

Summary Of Responsibilities

Reporting to the Director, Human Resources, responsibilities and essential job functions include but are not limited to the following :

• Recruitment and Selection
• Advertise internally and externally and file copies of advertisement
• Undertake Recruitment and co-ordinate the selection process
• Develop and maintain relationship with employment agencies, universities, hotel schools and other recruitment sources
• Maintain recruitment records
• Coordinate Selection Process (Screening and Interviews with relevant parties)
• Conduct reference checking from a minimum of 2 previous employers of the candidate
• Arrange HireRight Background Check on prospective employees
• Prepare Employee Action Forms (EAF) and Contracts of Employment
• Ensure that Recruitment policies and procedures are adhered to including compliance with Labour Legislation (Basic Conditions of Employment Act)
• Conduct Exit Interviews to identify trends, retain competent staff and make recommendations where change is necessary
• Manage entire recruitment process on TAS
• Point of contact for LinkedIn Recruitment page
• Updating of job descriptions
• Appointment Notices
• Other duties as assigned
• Payroll and Benefits
• Partner with HR in aligning and implementing a more sophisticated payroll and benefits system.
• Performs other unscheduled payroll transactions.
• Audit payroll balance sheets, YTD earnings, etc
• Ensure the processing of new hires, temporary workers, transfers, promotions and terminations is accurate and timely
• Completes appropriate changes to employee Tax changes, and Benefits
• Assist in managing regular preparation of relevant management reports, including weekly, monthly, quarterly and year-end reports (gross payroll, hours worked, vacation accrual, tax deductions, benefit deductions, etc changes.
• Ensure systems are set-up and updated to reflect our current employee base, including wages, benefits, sick and vacation time in line with contracts
• Balances Monthly Payroll and distributes reports and Employee Pay slips
• Administers process for Workman’s Compensation Benefits and attend to claims
• Administers all the Employee Benefits, i.e., Medical Aid, Retirement Fund, Disability, Retirement Plans and Death Claims.
• Develops communication strategies and resources to explain company’s benefits
• Participates in the annual renewal process, including coordinating with vendors on data collection and project implementation
• Serves as primary contact for Employee Plan vendors and third party administrators
• Documents and maintains administrative procedures for compensation, benefits and payroll processes
• Other duties as assigned
• Employee Benefits
• Administer Alexander Forbes claims and withdrawals
• UIF - compilation of UIF forms for leavers and maternity benefits
• Act as member representative on Provident Fund Committee
• Arrange annual staff presentation relating to Fund information
• Liaison with Alexander Forbes relating to all Discovery members and queries
• Arrange annual staff presentation/ personal sessions relating to scheme changes / increases
• Other duties as assigned
• HR Administration
• Administer timely personnel data updates, including salary and ensure absolute data integrity
• Arranging exit interviews for employees leaving the Company
• HR Personnel files audit
• Overseeing the day to day administration of the Human Resource office
• Effective recording and record keeping of recruitment and selection documents
• Understanding of performance management system.
• Responsible for adding e-mail accounts for new Colleagues
• Follow - up on Performance Review Ratings. Prepares Offer Letters and Recognition letters, Appointment Notices for Internal promotions and transfers
• Compilation of information relating to BEE Audit
• Uploading of Purchase Orders on Materials Control
• Responsible for the capturing and maintenance of HR Connect HRIS correspondence
• Respond to all HR Related queries
• Other duties as assigned
• Industrial Relations
• Compilation of disciplinary documentation
• Facilitation of Disciplinary Hearings
• Minutes of Disciplinary Hearings
• Other duties as assigned

HR Reporting

• Quarterly SA Statistics report
• Quarterly Talent Connect report
• Monthly Metrics Report
• Monthly Vacation report
• Monthly uploading of Seram data
• Annual EE Report
• Annual WSP and ATR
• Other reports as assigned