Accounts Receivable Accountant at RetailNext

About the Role:

An Accounts Receivable Accountant is responsible for the overall financial management of RetailNext’s customer accounts from Invoicing to collections. This position will be the primary financial contact with their assigned customers regarding all Accounts Receivable matters and transactions. 

What you will do:

• Assume financial responsibility for customers contractual obligation to RetailNext
• Ensure the timely and accurate invoicing of all customer goods and services received
• Provide timely follow up to ensure customer payments are received in a timely fashion
• Perform account reconciliations where necessary to resolve customer disputes
• Interface with the Sales and Operations teams on all customer related issues
• Interface with the San Jose AR Team as necessary
• Prepare and provide customer statements as necessary
• Prepare credit memos for approval and post as necessary
• Prepare recommendations for bad debt write-offs to San Jose AR Team
• Provide support to cash application process as necessary
• Update and maintain all customer records and information related to AR Management
• Ensure the assigned customers AR Ageing is maintained to acceptable levels
• Provide management reports as requested
• Attend customer meetings as requested
• Assist with Information Technology enhancements as necessary
• Attend Global AR Meetings as necessary

Role Requirements:

• Proficient in Microsoft products (Excel/Word)
• Proficient in SalesForce and NetSuite Software
• Understanding how invoicing works and assisting in properly resolving invoicing issues
• Ability to effectively communicate with customers to address invoicing inquiries
• Ability to work and address customer inquiries in timely manner 
• Able to ensure customer information is consistently up to date and make edits when needed
• Ability to work closely with the Sales team through potential customer issues such as past due invoices, missing information for SOs, etc.