Admin Assistant - Sparks & Ellis (JHB) at Cape Union Mart

Our Sparks & Ellis Team is looking for a dynamic and extremely capable professional candidate who could provide assistance and support to the Sales Agent by responding to customer inquiries, processing orders, and maintaining sales-related databases. They play a crucial role in ensuring smooth sales operations and customer satisfaction.

Duties and Responsibilities

• Processing sales.
• Ensuring Client Satisfaction.
• Maintain order databases and weekly filing.
• Update prospect lists.
• Handle Customer Queries
• Providing troubleshooting assistance for customer orders, account statuses and relevant problems.
• Providing data and guides to help the Sales Agent.
• Developing and monitoring performance indicators
• Managing sales tracking tools
• Identify and Source potential clients.
• Liaising with buyers and suppliers and customers.

Requirements:

• Customer focus
• High professional
• Integrity
• Numerical Skills
• A minimum of 3 years previous Sales experience a must
• String numerical skills and finance related qualification would be advantageous.
• Good verbal & written communication skills
• Strong administrative skills
• Excellent working knowledge of MS Office, specifically Excel

Job Related Behavioural Competencies.

• Analytical thinking and problem solving
• Eagerness to learn.
• Time Management and ability to meet deadlines and overcome challenges.
• Ability to clearly and concisely articulate problems and explain exactly how to reproduce them.
• Being proactive and taking initiative in your role.
• Ability to effectively work in a team environment while being self-directed and highly motivated.
• Team player
• Ability to build strong relationships.