Administration and Data Officer: Alumni Office (Post Level 12) at Stellenbosch University

Duties/Pligte        

• Maintaining and regularly updating the alumni database to ensure accurate and current Stellenbosch Business School alumni records.
• Extracting, analysing, and segmenting alumni data to support targeted communication, engagement, and stakeholder interventions.
• Maintaining and administering the applicable and related data platforms.
• Supporting the administration of digital communication and social media platforms for alumni engagement.
• Administering and responding to queries received through the alumni platforms and mailboxes.
• Assisting with central electronic communication processes, including newsletters, campaigns, and alumni updates.
• Liaising with internal and external stakeholders to support data administration, reporting, and operational processes within the Alumni Office.
• Providing general administrative support to ensure the efficient functioning of alumni relations and stakeholder engagement activities.

Job Requirements/Pos Vereistes        

• At least an NQF Level 5 qualification in a relevant field.
• Computer literate in MS Office (Word, Excel, PowerPoint and Outlook) with advanced Excel skills.
• Experience in Dynamics 365 CRM, SUNStudent, HTML + CSS, social media and WordPress is essential.
• At least two years' experience in administration, data administration, customer relationship management systems and/or digital platforms.
• The ability to use virtual meeting and data platforms.
• The ability to work and function in a multicultural, multilingual environment as part of a team, and to work under pressure.
• Enthusiastic, self-motivated, organised, methodical and accurate.
• Excellent communication skills.

Recommendation/Aanbeveling        

• Proven track record and portfolio of data administration and digital content created.
• A digital, social media and/or other relevant analytics certificate.

Closing Date: 15-Jul-2026