The Department of Health aims to provide quality health services and ensure a caring climate for service users, implement best-practice health care strategies, create a positive work environment for staff, and provide appropriate and top-quality training for health workers. Our vision is to provide high-quality, efficient and accessible healthcare to transform people's lives. Our mission is to create an effective public healthcare system in Gauteng by ensuring we have the right people, skills, system and equipment to provide the care our patients need to live healthy and quality lives.
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Grade 12 certificate, National senior certificate, or NQF Level 4. A minimum of 1 year experience in a patient administration environment will be an added advantage. Computer literate, good communication skills, good interpersonal relations, and the ability to work under pressure.
Shift work is Compulsory (Night shift, weekends and public holidays). Applicants should understand the Batho Pele Principles in relation to Patient Affairs Department.
Duties :
Carry out administration duties in accordance with patient administration guidelines and policies. Knowledge of mandates that govern patient administration. Perform a variety of duties related to patient administration and records management.
Accurate and correct capturing of patient data, both electronically and manually, must be done (personal details, supporting documents, and classification). Retrieve and file patient records. Perform cashier duties (patient fees cash collection). Maintain proper records and collect patient information, and perform regular updates. Adhere to all the requirements and changes from stakeholders, both internally and externally.
During downtime, use relevant registers, GPF3, GR01, and relevant forms to capture patient information when SAP/HIS is online immediately, to adhere to the set time frame.
Ensure accurate Completion of GPF3,4,5 TPH 31, TPH 14. To rotate as clerks and ensure proper handling of telephone inquiries. Handling of patient valuables and belongings using (TPH 160) and proper management of all face value books.
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