Administrative Officer: Marketing and Prospective Student Support at Stellenbosch University

Duties/Pligte        

• Serving as prospective student liaison officer to provide support and advice on all aspects of student life at Stellenbosch University to provisionally accepted students in the Department;
• Database management for prospective students and identifying appropriate follow-up actions based on application statuses;
• Providing support to first-year students during welcoming week and first-time registrations;
• Administering departmental undergraduate bursaries;
• Developing and executing social media marketing strategies in collaboration with the departmental marketing team;
• Designing and developing content (including photography, images, video clips, captions, longer texts and news articles) for the departmental website and social media accounts, and designing marketing material for departmental activities;
• Attending departmental and institutional events to capture and develop content for the website and social media accounts;
• Collecting and analysing admission data to inform planning of marketing activities to prospective students.

Job Requirements/Pos Vereistes        

• A relevant Bachelor's degree, or another tertiary qualification directly relevant to the requirements of the position;
• Excellent and professional communication and liaising skills in both English and Afrikaans;
• Relevant experience in a higher education and/or external liaison and communication roleand/or marketing environment and/or student/client support role;
• Excellent copywriting skills and prior experience in developing written content for electronic publishing purposes;
• Creative and resourceful, with an eye for digital design and aesthetics;
• High emotional intelligence and the ability to solve problems efficiently;
• Electronic media and online communication experience;
• Social media strategy development knowledge and social media marketing experience;
• Electronic content and media development experience;
• Logistics and event management skills;
• The ability to function independently, take ownership of responsibilities, and drive initiatives;
• The ability to manage time effectively and meet deadlines;
• Willingness and ability to work outside regular office hours, when required.

Recommendation/Aanbeveling        

• Experience with marketing within a higher education or similar environment;
• Experience with providing student support services in a higher education environment;
• Experience working in Canva and WordPress or other website development back-ends