Administrator at eThekwini Municipality

Key Responsibility Areas

• Assists in the investigation of consumers queries and advises consumers and consultants on tariff structures and optimum tariff selection.
• Controls all bulk consumers correspondence and agreement records and processes requests.
• Prepares bulk supply agreements, agreements for financing the electrical reticulation.
• Issues new bulk account numbers, enters all details of new consumers into computer and upgrades changes of addresses, names, notified demands and agreement types.
• Supplies statistics to universities and other bodies as requested, regarding sales of electricity.
• Undertakes general clerical duties e.g. issuing tariff schedules and updating index of consumers, issuing consumers with the required information.

Competencies

• written communication.
• Oral communication.
• Attention to detail.
• Ethics and professionalism.
• Organisational awareness.
• Problem solving.
• Use of technology.
• Impact and influence.
• Team orientation.
• Direction setting.
• Coaching and mentoring.

Essential Requirements

• Grade 12 (NQF Level 4) or equivalent and an Administrative certificate.
• Valid motor vehicle driving license.
• 3 Years relevant experience.
• Computer Literacy.

Preferred Requirements

• Diploma (NQF Level 6) in the Administration field or any other related and equivalent qualification.
• 4 Years relevant experience.