Administrator Sales - Johannesburg at PPC Africa

REQUIRED OTHER/BEHAVIOURAL COMPETENCIES: PLICANTS SHOULD HAVE:

• Interpersonal skills.
• Analytic skills.
• Relationship building skills.
• Negotiation skills.
• Problem solving skills.
• Numeric.
• Attention to detail.
• Innovative thinking.
• Delivering results and meeting customer expectations.
• Deciding and initiating action.
• Persuading, influencing & negotiating.
• Planning and organising.

Minimum Requirements    
MINIMUM REQUIRED QUALIFICATION:

• Grade 12
• National Diploma in Sales & Marketing/Business Management.
• Microsoft Office Suite (Intermediate Excel, Word, and Outlook.

ADDED ADVANTAGE:

• Relevant SAP Experience.

MINIMUM REQUIRED WORK EXPERIENCE:

• 2 to 4 years related experience working with customers in a helpdesk environment or customer service capacity.

Duties and Responsibilities    
DELIVERABLES:

• Ensure accurate order fulfilment.
• Expedite quotations, price file maintenance and tenders.
• Improve Query resolution turnaround time.
• Pallet management, management of diversions and logistics co-ordination.
• Follow up with customers regarding pallet slips, queries, and claims.
• Update credit controller constantly on outstanding entries.
• Prepare Rebate List / maintain late payment list (rebates) and prepare late payment Letters.
• Send copy invoices and statements to customers.
• Assist credit controllers with Auto bank update (reference numbers on bank statement).
• Prepare final demand document, attend to and resolve customer queries timeously.
• Maintain accurate weekly and monthly records and reports of client interaction.
• Identify critical issues and initiate corrective action.
• Ad hoc administrative duties.