Every day, in everything we do, our purpose is to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. And we have a fight on our hands. A fight to make access to the highest quality hygiene, wellness and nourishment a right and not a privilege.
Each of our products is designed to do exactly this. Our well-loved brands have b...
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Exciting opportunity at Reckitt for a Africa Data Reporting & CRM Compliance Analyst supporting the Africa region through accurate data tracking, reporting, and CRM performance visibility and ensure strong compliance and provide insights that measure the impact of commercial and medical field activities. Deliver consistent, high‑quality reporting across Africa, ensuring we can measure performance, track compliance, and demonstrate the impact of the GTM model and commercial initiatives.
Your responsibilities
Manage and update tracking reports across all Africa markets.
Oversee data tracking and consolidation from multiple sources (Retail, Pharma, Medical).
Monitor CRM system performance, including Call Rate, Coverage, and Call Frequency compliance.
Conduct comparative analysis across countries, teams, and time periods to identify trends and gaps.
Support governance by tracking reps’ adherence to GTM models, call cycles, and reporting expectations.
Provide regular insights and summaries to leadership to support decision‑making and resource allocation.
Partner with Sales Operations and Capability teams to improve data quality, reporting consistency, and system usage.
The experience we're looking for
Bachelor’s degree in Business Intelligence, Data Analytics, Mathematics, Computer Science, or a related field.
Proven experience in Power BI development and sales performance analysis.
Strong understanding of the Pharma and Retail markets.
Familiarity with Go-To-Market strategies and sales operations.
Experience with data governance and compliance practices is a plus.
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