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  • Posted: Mar 19, 2026
    Deadline: Not specified
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  • Badger Holdings is a specialised insurance and related services company. Founded in 1995, we currently employ over 700 staff members across South Africa and Australia and insure over 180 000 clients with premiums in excess of US$100 million. Through a unique blend of skills and expertise, Badger Holdings has grown into a formidable force in the insuran...
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    AI/ ML Engineer (George Western Cape, On-site)

    What You’ll Do

    You’ll design, build, and operationalise AI across the business:

    • Define and implement an AI governance framework (approval, testing, monitoring, lifecycle management)
    • Integrate Azure OpenAI / OpenAI APIs with proper guardrails (PII handling, audit logging, content filtering)
    • Build and scale AI pipelines for claims processing (OCR, classification, entity extraction, validation)
    • Establish prompt engineering standards and reusable prompt libraries
    • Create evaluation frameworks to measure accuracy, latency, and cost
    • Implement responsible AI practices aligned to regulatory requirements
    • Optimise AI cost efficiency (token usage, caching, model selection)
    • Support and enhance Contact Centre Copilot solutions
    • Roll out and manage GitHub Copilot across engineering teams
    • Monitor model performance in production and proactively manage drift
    • Engineering Contribution (Non-Negotiable)
    • Write and maintain production-grade Python code for ML pipelines
    • Contribute to platform engineering and integration efforts
    • Collaborate on API development and system integration
    • Participate in code reviews, testing, and engineering standards
    • Support modernisation of legacy systems where AI integrates into core workflows

    What You Bring

    • 5+ years in software engineering, with 2+ years focused on AI/ML
    • Proven experience deploying and maintaining AI/ML in production
    • Hands-on experience with Azure OpenAI or OpenAI APIs
    • Strong Python skills for building and maintaining ML pipelines
    • Experience with document AI (OCR, NER, classification, form recognition)
    • Understanding of LLM patterns (RAG, fine-tuning, embeddings, prompt engineering)
    • Familiarity with vector databases and semantic search
    • Strong engineering discipline: testing, monitoring, documentation, code quality

    Education

    • Degree or Diploma in Computer Science, Data Science, Artificial Intelligence, Software Engineering, or a related technical field

    Advantageous:

    • Certifications in AI, machine learning, or cloud platforms (Azure preferred)
    • Equivalent practical experience building real-world AI systems in production will be considered.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Badger Holdings (Pty) Ltd on badgerholdings.mcidirecthire.com to apply

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