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  • Posted: Aug 26, 2025
    Deadline: Sep 5, 2025
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  • The vision of the Gauteng Department of Infrastructure Development is to be the trusted provider of integrated and smart public infrastructure and property management solutions that transform the spatial landscape and improve the quality of life of the citizens of Gauteng. The new mandate and strategy of the Department are the priorities focused on the fo...
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    Assistant Director: Case Management

    Requirements :

    • An undergraduate qualification at NQF Level 6 or 7 in Human Resources Management / Labour Law / Labour Relations qualification as recognised by SAQA. A minimum of 3 Years’ experience in Case Management of which 2 years must be at supervisory level. A valid driver’s license.

    Duties :

    • Manage and monitor all cases in the Department. Monitor the implementation of collective agreements and resolutions. Provide verbal and written advice on grievances Facilitate and co-ordinate the disciplinary processes Participate and monitor regional consultative structures. Conduct impact analysis of labour relations processes and policies in the Department.
    • Establish consultative structures in all the Departmental Regions. Investigate misconduct and represent the employer in the disciplinary enquiries (formal and less formal)Draft and acknowledge of receipt. Facilitate LR and Regional Managers meetings. Conduct labour relations training and capacity building to line managers and staff.
    • Liaise with HR on LR issues Sign performance agreements for subordinates based on approved Job Descriptions, Strategic and Annual Performance Plans of the Department. Manage subordinates and maintain discipline. Manage training and development of subordinates according to agreed training interventions.
    • Manage the provision of equipment required by subordinates for achievement of outputs in their respective Job Descriptions. Provide regular verbal and written feedback [aligned to quarterly performance assessments] to subordinates on performance. Mentor and coach subordinates.
    • Determine the Human Resources needs for subordinates in consultation with Corporate Services. Develop and update the service delivery and work plan for subordinates. Provide sufficient guidance to subordinates in terms of the service delivery plan, work plans, core business roles and priorities of the Department through quarterly subordinate meetings.
    • Manage skills transfer between subordinates and outside technical assistants and/or consultants. Plan and allocate work responsibilities and processes to control work performance including quality assurance.

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