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The vision of the Eastern Cape Department of Economic Development, Environmental Affairs and Tourism is of a province where economic growth and sound environmental management underpin sustainable development. Its main strategic goal is innovation for sustainable development, with the strategic objectives being to improve organisational performance, local eco...
Assistant Director: Consumer Protection - Head Office (Bisho)
National Senior Certificate plus a National Diploma NQF level 6 in Consumer Science / Consumer Affairs/ Law /Relevant Qualification. 3 years’ experience at supervisory level or SL7/8.
Duties
Manage and co-ordinate the development and the implementation of a targeted provincial consumer awareness strategy by districts and stakeholders. Oversee and coordinate the escalation of unresolved or systemic complaints to the Consumer Protector and relevant regulatory bodies and provide guidance to district offices on escalation protocols. Manage and direct the development and maintenance of an effective and efficient administration system to manage consumer protection initiatives and complaints. Supervise administrative and related functions.
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