Assistant Executive Housekeeper at Radisson RED Cape Town

Assistant Executive Housekeeper
Department: Housekeeping

• Hospitality is all about the individual and we, at Radisson Hotel Group, take pride in our unique Yes I Can! service culture: our Company wide philosophy that ensures that every individual guest is treated with the best positive service attitude at every point of contact.
• The manager, the waiter, the receptionist, the porter… every Radisson employee plays a vital role in delivering a memorable guest experience at all our hotels and resorts. Yes I Can! is both our vision and the true ethos of what Radisson is all about. With this in mind, we seek to appoint Assistant Executive Housekeeper who meets the following criteria:

Key Responsibilities

• Support Executive Housekeeper and take charge in her absence
• Supervise daily activities of the Housekeeping employees
• Inspection of guestrooms and public areas
• Working close with Housekeeping employees, to motivate them and to ensure that all high standards of quality are achieved
• Supervises all rotational and special cleaning programs
• Brings all needs for repair to the attention of the Executive Housekeeper
• Identifying training needs in relation to the business
• Maintain a pleasant working atmosphere in order to motivate staff and maintain a good team spirit
• Controls and analyses department costs
• Schedules staff in accordance with forecasted occupancy and adjust staffing where necessary

Key Requirements:

• The successful candidate will need previous experience within a housekeeping atmosphere, in a supervisory capacity.
• Proven track record in a quality environment and have high customer service and care skills
• Candidates should possess strong communication skills and excellent interpersonal skills with the ability to motivate and lead others
• Good knowledge of Word and Excel is essential; Opera knowledge would be an advantageous
• Conduct Duty Management Shifts
• Must be able to use own initiative, work under pressure and have a YIC! Attitude
• Have an impeccable attendance record and no disciplinary record in the past twelve months