Assistant Professional Officer Control Centre at City of Cape Town

Requirements

• A relevant National Diploma or B degree in Finance, Economics, Business/Project Management, Operations, Transport Economics or similar fields.
• Two (2) years’ relevant operational experience in a transport environment is required.
• Report-writing skills
• Must have high levels of competency in MS Excel, SAP and
• Microsoft Office Applications.
• A valid driver’s licence
• Physically fit.

Key Performance Areas

• Assist in the management of the MyCiTi Control Centre and its core functions.
• Information gathering and reporting
• Compile and maintain statistics and prepare routine reports.
• Communication respond to enquiries/requests
• Draft routine correspondence and notices
• Assist with the preparation and evaluation of monthly service delivery and invoice submissions from service providers ensuring service delivery is supplied and paid for in accordance with relevant contract provisions.
• Contract and service level agreement management compliance monitoring and providing feedback on contractor performance.
• Monitor and resolve of HR Matters
• Provide operational and administrative support and guidance to the branch/department to ensure satisfactory service delivery by the
• Vehicle Operator and/or Dial a ride IRT service providers.
• Provide feedback, set up and host meetings with stakeholders
• Risk management administration
• Health and safety compliance monitoring.

Closing Date: 6th, May 2022