Associate Client Executive - Johannesburg at Marsh

What can you expect:

• You will be focusing on delivering exceptional service to support our delivery of value to a portfolio of large, listed businesses in South Africa.
• You will be knowledgeable in insurance broking and you will support the Senior Client Executive with the the annual renewal cycle and daily servicing on a portfolio of clients, as well as supporting with claims, risk management and other services. You will also handle a small portfolio of smaller businesses where you will be the relationship lead on these accounts.
• You will work closely with the broader client servicing team to deliver a seamless experience to our clients.

What you will be rewarded with:

• An international well-established company with a strong brand and strong results to match;
• Attractive benefits coverage, outstanding learning and mentoring programs, and internal mobility opportunities;
• Opportunity to make the difference and work on both local & regional projects;
• Stable employment and hybrid working model (3 compulsory days on-site)

We will rely on you to:

Support Risk Management Practice Senior Client Executives with day-to-day administration and client activity including, but not limited to:

• Prepare the Pre Renewal and Internal Strategy meeting reports, presentations and minutes.
• work with Account Specialist team to prepare r Renewal Questionnaires for completion by the Clients, respond to client queries and attend client meetings.
• Work with senior client executive to check renewal information is complete, correct, anomalies addressed, signed off by the Clients and distributed internally to MCO / Placement.
• Ensure claims reports are accurate and prepare loss ratio reports.
• Request / collate other Broking information required.
• Work with senior client executive to approve all quoting slips.
• Work with senior client executive and risk engineering team to monitor risk requirements and recommendations for communication to the insurance market and clients.
• Prepare Client presentations for local and international markets.
• Arrange Presentations to local and international markets.
• Prepare Renewal Pack for distribution to all markets, Compile Renewal Report / Presentation.
• Arrange International ‘roadshow’ Client dependant.
• Work with Account specialist team to compile and finalise premium allocations, invoices, credit control task and tracking of policy issuance
• Service, retain and grow the relationships on small business accounts.

What you need to have: 

• Minimum of 2-5 years previous insurance or financial services experience on Corporate and RM
• Intermediate Insurance knowledge, A general knowledge of all bespoke policy wordings and classes of insurance and a basic knowledge of risk financing techniques
• Clear and concise oral and written communication skills
• Proficient in Microsoft Office tools (or equivalent) – Outlook, Word and Excel
• FAIS compliant

What makes you stand out:

• You have a positive and pro-active approach, and you get things done
• Strong numerical skills, networking skills, problem solving capabilities and ability to handle difficult negotiations and influence stakeholders
• Excellent organization skills and interpersonal skills.