Banking Clerk at MIBCO

Description

Duties and Responsibilities

• Capturing of manual payments on the system
• Validation of EFT payments that have missing information.
• Follow up on monies received with no documentation.
• Follow up on documentation received with no payment.
• Agree allocations from third party source documents to bank statements.
• Provide administrative support to the Returns Department with regard to administration of payments received.
• Receive and escalate proof of payment of unknown deposits to allocate.
• Follow up on unallocated cash on all statuses (deleted, suspended, prosecution and liquidated)
• Phone employers requesting proof of payment of unknown deposits.
• Trace unallocated deposits and refer to Finance to allocate.
• Payment splits( reconciling lump sum payments to multiple branches) to different employer codes
• Compiling documents for refunds.
• Allocation of payments received to the correct employer codes and periods. 

Requirements

Knowledge/Experience/Skills/Requirements

• Good verbal and written communication skills.
• Ability to listen and give feedback.
• Be able to persuade members to provide information required.
• Must at all times be diplomatic and assertive.
• Ability to work independently and accurately.
• Must be a good team player and collaborate with team members.
• Be able to deal with difficult members and resolve conflict.
• Must have good analytical skills with attention to detail.
• Good numeracy and calculation skills.
• Good knowledge of SalesIogix,  Excel, word and Outlook.

Qualifications

• Matric (standard 10) with Business Economics, Accounting, (Maths optional) will be an advantage.
• 1 year  experience.
• 6 months to 1 year business administration  working experience.
• Computer literacy, Microsoft, Email, Excel Word.
• Studying towards a business administration short course will be an advantage.