Banqueting Supervisor at Peermont Global

MAIN JOB PURPOSE:

• To supervise all aspects of the Food and Beverage Outlet to the required standards within the agreed budgetary limits and parameters and ensuring guest satisfaction and profit maximization.
• To adhere to, maintain and monitor Food & Beverage policies and procedures.

MAIN RESPONSIBILITIES:   

• Supervise the daily operations of the Food and Beverage Outlet, by adhering to Food & Beverage policies and procedures.
• Supervise Food and Beverage Staff, i.e., Waitrons, Barmen, Chefs and Stewards.
• Conduct daily hygiene walkabouts, complete the required checklists, enforce the correct cleaning standards, Health & Safety standards, and operating equipment.
• Assist Management in dealing with Customer Complaints and resolving them.
• Perform the daily stock counts required as well as the 10-day, 20 day and monthly stock takes with Barmen and Stock Controllers.
• Monitor and adhere to the “Signing In and Out Control” Procedures for all contract services staff i.e. Time Sheets.
• Submit timesheets to the labour service provider’s office on a daily basis and monitor clock in and clock out transactions on system report.

MINIMUM REQUIREMENTS: 

• Matric/Grade 12.
• 2 Years related experience in a similar position in the Food & Beverage Service environment required;
• Excellent interpersonal and communication skills required with a strong focus on Guest Service;
• Knowledge and experience in cost controls is required.
• Computer literacy: MS Office, Micros and Materials Control required.
• Shift work is an operational requirement.