Peermont Hotels, Casinos and Resorts is an award-winning hospitality and entertainment company which operates 12 properties located across South Africa and Botswana. Renowned for its excellence in design, development, management, ownership and operation of multi-faceted hospitality and gaming facilities, guests partake in fine dining, relaxing hotel stays, e...
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To supervise all aspects of the Food and Beverage Outlet to the required standards within the agreed budgetary limits and parameters and ensuring guest satisfaction and profit maximization.
To adhere to, maintain and monitor Food & Beverage policies and procedures.
MAIN RESPONSIBILITIES:
Supervise the daily operations of the Food and Beverage Outlet, by adhering to Food & Beverage policies and procedures.
Supervise Food and Beverage Staff, i.e., Waitrons, Barmen, Chefs and Stewards.
Conduct daily hygiene walkabouts, complete the required checklists, enforce the correct cleaning standards, Health & Safety standards, and operating equipment.
Assist Management in dealing with Customer Complaints and resolving them.
Perform the daily stock counts required as well as the 10-day, 20 day and monthly stock takes with Barmen and Stock Controllers.
Monitor and adhere to the “Signing In and Out Control” Procedures for all contract services staff i.e. Time Sheets.
Submit timesheets to the labour service provider’s office on a daily basis and monitor clock in and clock out transactions on system report.
MINIMUM REQUIREMENTS:
Matric/Grade 12.
2 Years related experience in a similar position in the Food & Beverage Service environment required;
Excellent interpersonal and communication skills required with a strong focus on Guest Service;
Knowledge and experience in cost controls is required.
Computer literacy: MS Office, Micros and Materials Control required.
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