Billing Administrator at Hogan Lovells

Purpose

The job holder is responsible for the maintenance of the firm's billing records which includes billing administration. The job holder will also be expected to provide support to the billing team in relation to the tasks listed below and is responsible for the input and download of internal costs and the costs of third-party providers to the firm's accounting system.

Key Accountabilities of the Performance Area

Data & Matter Capturing and Integrity Maintenance 

• Processing instructions to write-off and transfer time.
• Processing instructions to split or combine time entries.
• The import of a variety of external costs into the firms accounting systems to include Courier costs, H M Land registry fees etc.
• Capturing internal costs to firms' disbursement system (Printroom).
• Criteria checking for matter closure.
• Providing disbursements back up for client bills as requested.

Billing Support, Advisory and Ad Hoc

• Providing billing support to international offices in the form of amending bills before processing the actual invoice.
• Dealing with ad-hoc queries from both suppliers and the firm's staff and partners.
• Investigating and consulting across departments to resolve queries.
• Ad hoc duties as required.

QUALIFICATIONS

Title: Grade 12 or equivalent

• NQF Level: 4
• Importance: Required

Title: BCom / National Diploma or other relevant qualification in a related field

• NQF Level: 6 / 7
• Importance: Required

Mental & Environmental Requirements

• Must be able to handle pressure, setbacks and a high level of stress.
• Must be able to work to deadlines.
• Must be able to maintain strict adherence to confidentiality policies.
• Must have clear criminal and credit records.

EXPERIENCE

• Education and Experience: Experience in a similar function
• Involvement: Operational
• Period (Year(s): 1-2
• Importance: Required
• Education and Experience: Experience working on financial systems.
• Involvement: Operational
• Period (Year(s): 1-2
• Importance: Required

KNOWLEDGE & SKILLS AND COMPETENCIES

System Skills

• Description: Microsoft Office
• Importance: Intermediate - Advanced
• Description: Microsoft Excel
• Importance: Advanced
• Description: Elite 3E or other Law firm financial management systems
• Importance: Beginner - Intermediate

Knowledge and Skills

• Knowledge of a centralised/ shared services environment
• Excellent oral and written communication skills
• Strong organisational, administrative and time management skills
• Strong commercial and financial awareness
• Advanced knowledge of Excel
• Attention to detailst

Behavioral competencies

• Ability to handle queries efficiently with diplomacy and tact
• Ability to follow instructions precisely
• Adapting and responding to change
• Strong work ethic with an inherent sense of urgency
• Delivering results and meeting business expectations
• Working with others
• Delivering through others
• Detail oriented
• Ability to work with all levels within an organisation.