Building Management Systems Administrator at Teraco

Description

The role ensures that all data centre systems (Netbotz, DCE, SBO and PME) are configured and providing valid, accurate data

Main function of the Job

• Conduct and manage working methods to ensure all clients SLA’s are achieved
• Configuration of data centre monitoring systems
• Mapping of CT’s to internal systems
• Set up virtual sensors on BMS Systems (until automation achieved)
• PDU configuration on BMS Systems (until automation achieved)
• Task finalisation and report accurately, as per agreed format, quality and within the agreed timelines
• Respond to ticket requests to investigate any system configuration issues
• Review daily reports to identify possible outliers and devise resolution in collaboration with Data Analyst
• Pro-actively identify, implement and review monitoring reports to identifying potential issues within 24 business hours.
• Compliance in accordance to all relative policies and procedures
• Meet agreed inter-departmental OLA (Operational Level Agreement)
• Implement company and departmental policies, processes and work instructions as per the agreed quality and timeline/ RFS

Skill Requirements

• Excellent technical abilities
• Effective communication skills, active listener – ability to understand requirements
• Proactive problem solver, perform rapid and accurate assessments
• Ability to work independently, as well as being a positive team player
• Self-motivated
• Conducts self professionally, exhibits elevated levels of tolerance and patience
• Responsible for continued learning and self-development
• Advance Microsoft Office skills
• Trouble shoot systems and components to identify root causes of failures
• Implement corrective actions promptly to mitigate the negative effects of system changes
• Advanced Microsoft Office skills

Qualifications and Experience

• Minimum 3 years Industrial Electrical/ Data Center experience either administration or installation configuration
• Excellent Excel Skills
• Extensive knowledge of network topology and protocols preferable