Business Analyst-1 at FirstRand Corporate Centre

Role Purpose:

• To review, evaluate and analyse user needs to document system requirements and create system specifications that drive system development and implementation of overall business objectives.

Are you someone who can: 

• Gather and document business requirements through workshops and analysis of existing processes.
• Create Business Requirements Specifications (BRS), functional specifications, and user stories.
• Perform light configuration and development tasks in automation platforms.
• Collaborate with developers and IT teams to ensure accurate implementation of requirements.
• Support testing and validation of automated solutions to ensure they meet business needs.
• Map current and future-state processes using BPMN or similar notations.
• Identify opportunities for automation and process optimization.
• Produce and maintain Business Requirements Specifications (BRS) that directly inform and enhance solution development, with a focus on advancing Digitalisation maturity within the compliance function. This includes translating complex compliance needs into actionable requirements and supporting light configuration or prototyping to validate solutions.
• Facilitate stakeholder engagement and communication across compliance Centre of Excellence departments.
• Prevent wastage and identify process improvements to contain and reduce costs!
• Assess, analyse and optimise end-to end business processes to improve business efficiencies, customer/employee experience and remove inefficient processes to meet new requirements.
• Facilitate and coordinate the end-to-end implementation of prioritised and approved projects.
• Analyse business processes and workflows to identify improvement or automation opportunities and facilitate implementation.
• Develop, encourage and nurture collaborative relationships within business and/or across the FRG.
• Assess own performance through seeking timely and clear feedback and request training where appropriate.
• Develop new insights into situations and apply innovative solutions to make organisational improvements.
• Ensure compliance to legislative and audit requirements and adherence to relevant processes.
• Compile reports that track progress and guide business to make informed decisions.
• Compile reports that track progress and guide business to make informed decisions relating to building technical equipment.
• Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.

Education/Qualifications

• Grade 12 or suitable equivalent.
• Further education or qualification advantageous.
• 5 – 10 years BA Experience

Deadline:8th July,2025