Business Analyst at Sanlam Group

Output/Core Tasks:

• Identify, analyse and define business requirements for long term insurance quotations and New Business; Write the Business Requirements Specification (BRS); 
• Prepare and use case specifications supported by appropriate diagrams with the identifications of test conditions and ensure integration of changes into process environment.
• Write and refine User Stories
• Managing Scrum Calls / Stand-up Meetings with the goal to drive high effective velocity along with good quality
• Facilitate various Agile processes such as Iteration / Release Planning, Backlog Refinement, Retrospective, Sprint Review, Daily Stand-up…
• Journey mapping
• Capability to take on the role as a Product Owner in an Agile Team when required
• Conduct post implementation reviews to ensure that processes have been successfully implemented, are being adhered to and identify any refinements required.
• Understand the interrelation of processes between different areas of the company and formulate recommendations, where appropriate, for reform and improvement of these process flows.
• Make recommendations for the enhancement or replacement of existing software and/or home-grown solutions / applications used within SIL with modern, practical, cost-effective solutions in order to give SIL a competitive edge.
• Identify opportunities where new technology;  digital developments and/or automation can be value adding in SIL.
• Develop and maintain work management and resource planning statistics for departments and seek to continually improve and monitor the integrity of the underlying data.
• User testing.
• Assist with production enquiries.

Role Requirements:

Qualifications:

• Relevant accredited degree, diploma or courses, eg. Business / system analysis, etc.
• User experience design; Human centred analysis and design; will be beneficial.
• Agile Certification beneficial

Experience:

• At least 3 years’ Snr Business Analyst experience within relevant business units within Sanlam.
• SanQuote knowledge and experience would be beneficial
• Exposure to Financial Services Quote Tools
• On-Boarding STP projects - beneficial
• Knowledge and work experience in Financial Services areas such as Broker and Product support or Admin Operations, would be beneficial
• Knowledge and experience of Life Insurance would be beneficial
• Practical experience of implementing new technology; digitisation; automation; Agile ways of work; etc.
• Application of project management principles
• Excellent MS Excel skills

Sanlam Core Competencies:

• Being resilient
• Collaborates
• Cultivates Innovation
• Customer focus
• Drives results