Business Development Manager/Sales Representative at Ignition Group

Description

Market Research and Opportunity Identification

• Conduct in-depth market research to identify emerging trends, competitor strategies, and untapped business segments.
• Analyze customer segments to understand key decision-makers, pain points, and growth potential.
• Develop targeted prospecting strategies for high-potential industries, geographies, and customer profiles.
• Monitor regulatory, economic, and technological developments that could influence market opportunities.

Lead Generation and Pipeline Development

• Design and implement outreach campaigns via email, cold calls, LinkedIn, and other channels to generate qualified leads.
• Collaborate with the marketing team to create compelling campaigns, content, and events that attract new prospects.
• Qualify leads through needs analysis and ensure accurate handover into the sales pipeline.
• Maintain and continuously build a robust pipeline of opportunities in CRM systems.

Client Engagement and Relationship Building

• Initiate and lead consultative conversations to understand client needs, business goals, and challenges.
• Build credibility and trust with stakeholders at all levels through clear communication and value-driven solutions.
• Conduct solution presentations and demos that align to the client’s operational and strategic priorities.
• Ensure a seamless transition from lead to client onboarding, engaging relevant internal teams as needed.

Proposal Development and Deal Closure

• Lead the preparation of tailored proposals, including commercial models and service solutions aligned to client requirements.
• Facilitate negotiations, addressing objections and aligning on win-win outcomes with clients.
• Engage senior leadership as needed for key opportunities to accelerate closure and relationship development.
• Finalize contracts and support the implementation team to ensure service delivery is aligned with commitments.

Sales Reporting and Performance Tracking

• Maintain up-to-date records of all sales activities, prospects, and opportunity stages in CRM systems.
• Generate weekly and monthly sales performance reports, analyzing conversion metrics, pipeline health, and revenue forecasts.
• Use data insights to adjust strategies and improve targeting, engagement, and deal conversion rates.
• Monitor customer feedback and post-deal performance to identify referral or upselling opportunities.

Strategic Collaboration and Continuous Improvement

• Work closely with the Product and Operations teams to provide market feedback that informs product enhancements.
• Participate in internal planning sessions to align business development activities with broader company goals.
• Identify inefficiencies in the sales process and recommend improvements that drive faster sales cycles and better client outcomes.
• Contribute to team learning by sharing best practices, insights from the field, and competitive intelligence.

Requirements

• Solid knowledge of business development strategies and B2B sales methodologies.
• Skilled at identifying new market opportunities and positioning solutions effectively.
• Proficient in sales automation and CRM tools (e.g. Salesforce, HubSpot).
• Excellent communication and presentation skills.
• Strong negotiation and closing capabilities.
• Entrepreneurial mindset with the ability to take initiative and work independently.
• High level of integrity and ability to build trust-based relationships.
• Analytical thinker with strong commercial acumen.
• Persistent and resilient in achieving targets and dealing with rejection.
• Collaborative, with an ability to influence cross-functional teams.

Education and Experience:

• Matric
• Bachelor’s degree Sales, Marketing, Business or in a relevant field preferred
• At least 3 years’ experience in a business development or B2B sales role.
• Experience working with CRM systems and using data to drive decision-making.
• Demonstrated ability to generate leads, manage long sales cycles, and close complex deals.
• Experience engaging with internal stakeholders and external partners at various levels.