Business Development Specialist - Insurance at Shoprite Group of Companies

Job Objectives    

• Building relationships with internal (stores) and external (mostly OUTsurance) stakeholders.
• Providing input and developing SLAs and NDAs for potential new business opportunities.
• Driving revenue growth of the Joint Venture with OUTsurance.
• Collaborating with OUTsurance on the development, testing, training, sale and marketing of their insurance products.
• Preparing and disseminating various daily, weekly and monthly communications to various stakeholder. internal and external stakeholders including store, contact centre and regional/divisional contact points.
• Providing input and developing budget forecasts and actuals.
• Participating in developing and distributing various Reports.
• Providing input to marketing campaigns (planning, approval of artwork/scripts, roll-out).
• Directing customer queries to the appropriate team and following up to verify resolution.
• Drive compliance adherence of stores and OUTsurance staff (product/service-related).
• Supporting resourcing and capacity requirements: recruitment, people logistics, general conduct and adherence to policies and procedures, performance, scheduling and planning (WFM)
• Participate in content development and effective training delivery.

Qualifications    

• Diploma or degree in Business, Sales, Finance or equivalent

Experience    

• +2 years’ experience in an operational sales, finance, training and/or data analyst capacity within the banking and/or FMCG, retail sector or equivalent.
• Track record of driving operations to identify sales targets, monitor performance and devise improvement strategies.
• Potential to support various stakeholders across operations with demonstrable organisational skills, diplomacy, writing and presentation abilities to reach a variety of audiences.

Knowledge and Skills    

• Resilient, able to work in a fast-paced environment with a proven track record to lead multiple competing tasks, demands and priorities with a service orientated, 'fixer’ mentality and a passion for meeting and exceeding sales targets.
• Financial services (Insurance) analytical knowledge, including experience working with analytical models, with a demonstrated ability to extract appropriate data to convey information and financial analysis through the use of supporting tables, graphs and other visual representations.

This role is based in Home Office – Brackenfell, Cape Town. Some travel and store visits will be required.