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  • Posted: Jun 18, 2024
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
    Read more about this company


    Business Process Engineer - Johannesburg


    • Investigate, identify and implement business improvement and efficiencies within the business that is based on market research, competitor analysis and customer needs
    • Responsible for development of business cases; and post implementation monitoring, tracking and reporting of financial and non-financial benefits
    • Create and maintain a centralised repository of process and related artefacts (e.g., procedures, templates, forms).
    • Understand end to end processes relevant to the business area in order to identify bottlenecks, risks, as well as improvement opportunities.
    • Build relationships and actively engage various stakeholders to understand business needs.
    • Execute process improvement initiatives, taking responsibility for individual delivery in terms of quality, scope and time.
    • Evaluate the current business processes, identify improvement opportunities and redesign the business processes.
    • Prepare business cases to motivate for new process improvement initiatives, monitor and report post-implementation benefits (financial and non-financial).
    • Work towards continuous process improvement and the enhancement of quality and consistency of business processes and methods across the Voice & Service Enablement estate.


    • National Diploma in Engineering or Equivalent NQF 6 qualification
    • 5 years Business Process Engineering experience
    • Knowledge of BPR methodologies and tools (Lean Six Sigma, Design Thinking, etc.)
    • Knowledge of Business Process Modelling tools
    • 3-5 years banking ⁄ technology/ financial services environment experience


    • Bachelors Degree in Industrial Engineering or Equivalent NQF 7 qualification
    • 8 years Business Process Engineering experience
    • Lean Six Sigma certification
    • Knowledge of iServer Modelling platform
    • 5-8 years banking ⁄ technology/ financial services environment experience

    Method of Application

    Interested and qualified? Go to Absa Group Limited (Absa) on to apply

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