Business Solution Specialist - Durban at Engen

Who you are

• Passionate about selling and engaging with customers & teams.
• Target driven. 
• Enjoys working and improving IT systems. 
• High Energy, Confident and great team player 
• Solutions focused and ability to customize customer system requirements.
• Dependable and self-managed 
• Excellent time management skills 

What you've done before

Baseline:

• At least 5 years Petrochemical related experience with at least 2 years Sales, Administration and Marketing experience
• Technical /degree/diploma preferred or equivalent work experience.
• Exceptional communication skills 
• Deep knowledge SAP and IT Systems 
• Products Knowledge
• Passionate about developing systems for smooth transaction with Key customers.
• Experience working with, budgets, teams and customers.
• Advantageous:
• Post-graduate qualification in Administration or more than 5 years’ experience in Business administration 
• Ability to adapt successfully in an ever-changing environment.
• Ability to converse with teams and finance staff at Engen and various Key customers.
• Exciting Challenges
• Applies knowledge of the Industrial Market place, identify opportunities to advance the organisation’s goals and vision.
• Dealing with multiple persons at customer 
• Effectively communicating with and developing a strong at different companies.
• Continually finding opportunities to grow our Market share.
• Implementing Key customer solutions that differentiate us from the competition.
• Strong focus on Business retention and growth
• Improving credit results, Credit collection at Key customers 
• Working on Customer portals.

What you'll be doing

• Providing service excellence to an existing customer base 
• Continually looking for opportunities to make us more efficient when dealing with Key customers.
• Achieving Credit targets against business plan 
• Aggressively taking on the competitor and keeping them away from your business through efficiencies.
• Provide Administration training to teams requiring a high level inputs.

Technical Capability 

• Working on SAP (checking Stock, Checking customer details, check pricings, rebates)
• Setting up customer meetings, attending meetings 
• Developing Credit collection and Key customer interface tools 
• Liaising with Engen accounts/Sap teams in implanting material changes, price changes.
• Facilitate opening of new KAM accounts. 
• KAM reports submissions – Credit correction/Price Changes/Contract amendments filed correctly.
• Developing strong relationships with existing and potential customers (Internal/External) 
• Ensure Contracts are updated and filed correctly.
• Interpretation of KAM reports.
• Reduction in KAM administrative workload (Continue to measure effectiveness)